Reviews of SERVPRO of Winooski Stowe (Laundry)

Molly A

Extremely knowledgeable technicians who went out of there way to take care of my concerns and got my property cleaned up and dried out following a recent flood. Definitely recommend this Servpro location, you will be happy with the results.

Francesca Badillo

We had an excellent experience with this company. Bill was attentive, trustworthy, and experienced. He went above all expectations in explaining and responding to the project we needed competed. We highly recommend ServePro and Bill Johnston.

Andrea Rosamilia

It's terrifying having to deal with a flood of any kind. When we had water pouring into our foyer from the second floor, I called SERVEPRO of Winooski immediately. Jessica was incredibly thoughtful and descriptive of the process. She called her associate Bill Johnson to see if he could stop by before another job due to my situation. Bill and Jessica arrived at my house in less than 30 minutes of my initial call. Bill quickly assessed the case, and they got to work! Bill continued to communicate with me over the next few days and stopped by three times to check on the progress. I am thoroughly delighted with their service. SERVEPRO of Winooski will be my first call if faced with a water issue in the future. I recommend their service to anyone with water issues in their homes. Thanks, Bill and Jessica!

Fabi L

These guys just helped clean up following a water disaster when I was on vacation. Super fast service for a very fair cost.

Lloyd Sheiner

Servpro of Winooski are amazing. Service and results were great. I highly recommend them.

Larry P

I couldn't have asked for better service. The office was quick to schedule and the team showed up promptly. They got the job done fast and worked with me and my limited budget. Great company.

Hannah Lenehan

Very efficient and knowledgeable. Hands down the best service in the area. Had two emergencies with flooding this week. Bill arrived in no time and fixed all our issues. Could not ask for a better company. They want to get the job done and done right. I did not have to worry because I knew Bill would fix it. I 100% recommend them if you are in need of an amazing compassionate company when you are in a time of need. You will not be disappointed.

Carolyn Dickinson

Highly recommended. They were very responsive and knowledgeable about the water damage in my basement. Bill was thorough in his assessment of the situation and took time to explain all of the steps that would be needed to address the water permeation. I felt like it was important to him that I understood the course of action and appreciated the time that he took to ensure my clarity.

Jen Fuller

They came quickly and were extremely professional and hardworking. I was happy to later hear from my insurance company that if they got the call first they would also recommend I call Servpro of Winooski Stowe for cleanup services. They definitely offer a wonderful service.

Robin Peterson

I have been working with this company for several years. Their commitment to excellence and customer satisfaction is apparent in everything they do. This team has been working together for many years. I recommend Jeff, Bill and team to anyone in need of their services with complete confidence.

Jane in Vermont

Highly recommend. They are very experienced with emergency water cleanup. Have called on them several times including a water damage to my rental last weekend. They are always very easy to work with around mine and my tenants schedules. Keep up the great work guys.

Justin Crenshaw

These guys are great! Fast, friendly and professional. A+ In my book!

TJ Ellis

These guys were great. Got the job done quick. Have recommended to friends and plan to call this office again if cleanup services are needed.

Dan Chase

After receiving word that the home we were looking to buy had mold, we went into a bit of a panic. Servpro was recommended to us by a friend for mold remediation. Excited to buy our first home but then scared to hear the word MOLD I had a ton of questions and concerns. Bill and Jeff took time to explain the scope of work, breakdown of cost and kept me updated daily. Overall, I had a GREAT experience working with the professionals at Servpro Winooski Stowe and I highly recommend.

Lisa Wagner

Putting my recommendation out there: I was very satisfied in the service I received from ServPro. Bill Johnson showed up a few hours after my call, evaluated the situation, and took care of business. Bill was both pleasant and knowledgeable... I didn't know what to do when faced with water damage, but ServPro knew.

Taylor Mullin

Amazing company. Customer service was excellent. They were here quickly and got right to work. The job was complete and ready for new flooring in three days. They worked within my budget and availability. Thanks for the great work.

Brittany Hatin

I HIGHLY recommend SERVPRO to anyone with water damage. We own a childcare center and they were on time, efficient, and knowledgeable. They were understanding of our low budget and worked with us to meet our needs at a reasonable price. I will definitely call them again with any future issues!!

Ellen Powell

Wow, where to start… Bill Johnston has gone WAY beyond the call of duty. He came the same day of my plumbing catastrophe (a little over a week ago) even though he’d had a packed day. He got here around 6:30pm and didn’t leave until he was finished with what he had to do, which was about 8:30pm. He explained everything clearly to me so I could understand the extent of the damage and what he would do about it. He called a good plumber who was able to come in the next morning and take care of the broken plumbing. He didn’t have to do that. LOUD fans and a GIANT dehumidifier went in and had to run for several days. It was hard living with the sound and heat it all generated (this happened in mid-summer). The day the fans completed their job happened to fall on a weekend. Bill came over and removed them. He could have waited until Monday. Very kind of him! He took care of the dry wall and painting as well- and did a professional job. Wow. And now to the office end of things. It was a harrowing day. The person at the other end of the phone was SO helpful and kind. She told me that he would be coming at around 5pm, after he finished a job a few miles away. Well, 5pm came and went. I called back, and though it was after hours, she was still there. She assured me he would be coming, that the other job was taking a bit longer than Bill had thought it would. She was kind and generous.

L

We had a flood at our home and Servpro of Burlington were there in a flash. Jeff and Jessie we very reassuring and helped to mitigate the damage. I highly recommend using them.

Jessica Plimpton

We had a water meter break in our basement and had water spewing from 11pm-8:30am before we noticed. Called Jessica at SERVPRO VT and she had Bill Johnston come out to our house by 1pm. Bill was very efficient and knowledgeable with our clean up. Our basement is drying out as we speak! I’m so grateful for their quick response to our flooded basement. Thank you!

janet astore

Very impressed with the professionalism, efficiency. I was in trouble and they basically saved me - thanks Jeff !

Alyssa Jones

10/10 would recommend!! Great service! I asked if they did residential carpet cleaning online. The office got right back to me, and cleaned my carpet the same day!!

Ryan Smith

Bill and Jeff have a great team. Super responsive when the $#!+ hits the fan!

Jason S

The Serv Pro team was quick to respond and provided excellent customer service. They were punctual, professional and kept me informed throughout the process of cleanup. I would highly recommend Serv Pro of Winooski and Stowe to others and certainly utilize them again in the future if needed.

Mary Mahoney

Jeff Fields has cleaned our carpets for several years! He's so thorough and very friendly! Our carpets always look fantastic after he's been here! Thank you!

FRANCINE TOUGAS

It was awful!!!! Tech just talked about himself and his mouse problems at his house! He did nothing to help me out and charged me $130. for what!??? It would be applied to another one of their services....do you hear 'bait n switch'. I called the secretary and complained to her and she was a "B" I called again 6 weeks later- some woman and told me she would call me back....guess what.....please.. DON'T ever call me back and hopefully no one will call you!

Jessica Norris

I can not express enough gratitude and thanks for the work this family owned business did for me. My basement received 4-5 inches of water during the winter, it was of course quite upsetting. Servpro came out quickly to my house, even though they had a much larger job going on at the same time. They were professional and efficient throughout. They dried out my basement and were able to salvage most of the finished room in the basement. I am grateful for their work and customer service towards me. I would use them again if I had to without question.

Sandra Reilly

Had an emergency that required immediate service.. Servpro was there in a few hours ready to fix my house and did an amazing job!! Bill is a professional and does the job the way it has to be done, perfect, no short cuts!! Definitely the best team to call.... Thank you!

Heather Young

Servpro did a great job! We called them and they got right out and fixed our issue! I highly recommend Servpro of Winooski/Stowe! Thank you!

Zack K

Hands down the best service and expertise I've encountered. The process was swift, deliberate, as well as educational for me as Bill and Jeff took the time out to advise me on nearly every issue they could speak to. I think I learned as much from Bill's advice as I did from the home inspection back when we bought the house! They know their stuff, and in addition to providing concise service for repairs and cleanup, they take the time to impart their knowledge to their customers. Could not recommend highly enough!

Becky Williams

From the first phone call every one at SERVEPRO was extremely professional and kind. I would highly recommend this business to any one of my friends and family. Thank you so much SERVPRO of Winooski/Stowe!

Brian H

Topnotch service.

Gary Johnson

These guys are great! When my son had a cooking accident and burned up half the kitchen, Servpro of Winooski came out right away and they were awesome. They had my kitchen totally repaired and cleaned in a week. Now our home is back to normal and my son uses the microwave.

Paige Tuttle

All the staff I dealt with were willing to do whatever it took to be sure that my home was back to normal before my company arrived for the New Year. I have already recommended your company. If you are in need of emergency cleanup services give this office a call, they offer an incredible service.

Alexandra Dempsey

I really could not have asked for better service during such a hectic time. When our bathroom overflowed and damaged the floor and ceiling below I was worried it would cost a fortune. SERVPRO was super affordable and their specialist, Bill Johnston, went above and beyond for us. He was a pleasure to have working in our home and made the repair process quick and easy. I would highly recommend them and Bill to anyone!