We have all the information of real people like you who are buying the products of Red Hanger - Murray (Laundry) around Utah area.
To this day the business has a score of 4.4 over 5 and the rating has been calculated on 84 reviews.
As you can see its rating is very high, and it's based on a high number of reviews, so we can be pretty sure that the score is quite faithful. If people have bothered to rate when they are happy, is that it works.
You know that we don't usually stop to put reviews when they are positive and we usually do it only if we have had a problem or issue...
This Laundry is included in the category of Dry cleaner.
I gave them the difficult task of cleaning and pressing a wool suit that had been wadded up in a box for years. They went to extraordinary measures to make it wrinkle free!
Love, love, love Red Hanger in Murray!! I don't take my clothes anywhere else! They have always exceeded my expectations and provided me with the peace of mind that my clothes and items are in good hands!
Red hanger was easy and convenient. Friendly staff affordable, my shirt was ready in a couple days.
Sharline went out of her way to make sure my laundry was ready when I needed it done!
Service was delivered as promised
A+ This is an excellent branch of Red Hanger Cleaners. I have been coming here for several years and am very satisfied. The staff is professional and very helpful. The work is always on time and of high quality. Highly recommends to others.
Great price fast service and convenient from your car drop off.
Best dry cleaner ever. I moved and would still drive here to have my clothes done. Timely...they text when clothes are ready...always on time and done perfectly. They even deliver to your car.
This store is awesome!! They give exceptional service always!
My wife and I are both very im"pressed" by RHC and Sherleen, in particular. Clothes called out wonderfully. When one shirt of my wife's was brought out for pickup and had wrinkles, Sherleen rushed it to the back to press them out. GREAT SERVICE.
I never leave reviews especially bad ones, but my experience at this red hanger location needs to be shared. I first went there to get a few things dry cleaned and a button replaced on a pair of shorts. I went there because it was conveniently on my way to work. When I went to pick up my order the staff member out the items in my car and I was on my way. Come to find out the shorts were not in my order, so I had to drive back to the store to get the shorts. The staff member was not helpful at all when he couldn’t find my order, not to mention I had already paid for this order. The staff didn’t try to call his manager for assistance just acted dumbfounded, I asked him what the policy was for items they misplaced. He didn’t know and didn’t try to find out. He said he couldn’t refund me but would have his manager call me. The manager called me later that week and gave me a credit on my account for the missing order. I stupidly went back to use my credit and they ruined the silk blouse I took in. It was completely burned and yellowed, and again the staff member was dumbfounded. Horrible customer service! I can’t blame the staff member completely just the management for poor training. Worst experience ever, not worth the cost nor the convenience. Will never go back!
Very efficient and pleasant to work with
Very professional. I trust this location to do what they say. Employees are always kind and helpful.
Always on time, and the representatives have always been kind. Keep up the great work!
I have been going to Red Hanger for years. First one location and now this one. They have always done a great job. The staff is always kind and pleasant. Red Hanger is always on time.
I recently moved to Salt Lake City from Ogden and have been looking for a good dry cleaner. After trying a couple places, I'm happy to say I've found a GREAT dry cleaner at this Red Hanger. It's a little out of my way, but it's so worth it. The prices are reasonable, their turnaround is very fast, and the drive-up service is a huge bonus. Shirleen is excellent to work with as well. She's always so kind, she's so helpful, and she's happy to answer any and all questions. I had a small tear in a couple of my slacks, and she asked if I wanted them fixed. I also like getting an email when my cleaning is done. All of this, of course, is on top of the exceptional cleaning and pressing quality. I've been very impressed. Overall, this is the best dry cleaning service I've used anywhere.
Vary professional and inexpensive
My shirts look good. As a result, my wildest dry cleaning dreams have come true :)
Prompt, dependable service.
Very efficient and professional service! I love the drive through pick up as well! I will definitely be back in the future!
Great service, and Charlene knows our names and always makes us feel like a million bucks!
Great experience. Quick and do a great job.
Lost three dress shirts! My wife picked up my shirts yesterday and the lady told her matter of factly that they lost three of my dress shirts. No Apology, not a plan to reimburse, just "we lost three shirts." Then she said oh, but we will refund you the cleaning fee. WHAT! Three $90 shirts and they will refund the $6 cleaning fee? This story is not over, I will continue to crucify this Murray cleaners on every social outlet that I know of. They are ridiculous. I am headed to BBB next then FB, Instagram and Twitter. I will also reach out to Gebhardt and Yelp.
I needed my wedding dress wrinkles removed on short notice. They were able to steam them out in time so I had it when I needed it. It looked awesome!! They were great.
Always friendly, always on time!
Managed to send some of my shirts to a different store then couldn't confirm WHERE they were sent. Go anywhere else.
Thanks for your courteous service and easygoing nature. My suits look great! Ray Beck
Fast service.
Excellent service for many years
Unbelievably expensive. I had seven golf shirts and five golf shorts cleaned and ironed for ($95.06) ninety five dollars and six cents tax included. That’s $7.90 per shirt and $6.70 per pair of shorts before tax. These are golf shirts mind you NOT dress shirts. Live and learn. Can anyone recommend a cleaner in this area that doesn’t take you to the cleaners.
Excellent service and excellent quality dry cleaning. Definitely recommend to those that desire a quality dry cleaners
Red Hanger takes great care of my clothes and their service is spot on every time! When they say my clothes will be ready for pickup, I can count on picking them up at that time!
I never take my clothes anywhere else!
We've been using them for dry cleaning and laundering for decades (I have the hangers to prove it) and have rarely been disappointed.
Tom was pleased with the recent dry cleaning he had done on his Pendleton shirts. He feels that they always do a great job!
The service was excellent here. I needed my suit cleaned and I also had one broken button that I needed replaced because my sister-in-law was getting married the next week and even though they didn't have a button that matched exactly the lady was very nice and she found two buttons that were almost like the one button that was left and put both of those buttons on my suit to make it look nice. This was all at no extra charge too! talk about quality service!
I took some items in for dry cleaning and when I mentioned that they might have bed bugs the woman freak out and went on to tell me her story while she was homeless. She said Red Hangar did not accept clothing that might have bed bugs. I asked her where I could take the items so she called someone and I heard her tell the person on the phone that she was told she did not have to handle such items. Not having to handle and Red Hangar not accepting such items are two different things. When she hung up she told me no one would take my items and to never bring anything to Red Hangar again.
They were fast and nice but I had to iron all of my shirts myself because the sleeves and up by the collar of my shirts had accordion looking wrinkles that looked awful. Prob won’t go back
I really really like red hangers. We have had a little trouble with pick ups being regular. Sometimes we get forgotten.
Great cleaners! Wonderful people! My clothes always come back perfect!
Good customer service and care by staff at the Murray Red Hanger.
Clerk was friendly and helpful, clothes were ready as promised.
Friendly employee's & great service , highly recommend
Excellent Service. Shirleen has been taking care of our cleaning needs for years. Any small issues have been resolved in a timely manner.Overall cleaning of laundry is exceptional. We look forward to being a regularcustomer for many years to come at this location.
Great, friendly service. Quality cleaning.
First Class Company First Class Experiences
They do a good job on my clothes and the pick up and delivery is convenient and reliable
Shirlene is an expert at making my tops look wonderful for work They all do a good job.. I love having my tops pressed so nicely! Thank you Red Hanger Cleaners.
Used this location's services a week ago and the shirts i had cleaned arrived late from the daily delivery. Guaranteed by 5pm the next day, picked them up 9am the morning after the guaranteed time. Needed them for bussiness trip that next day. They said they had a new driver and this has been happening a lot. Probably a one off i thought, it happens. Also, I wasnt charged, that was appreciated. The next week I had the same services done. This time around the delivery was ONLY 2 hours late from the 5pm time i was told. I know that may seem like no big deal but its the way these late situations are handled by the representatives working there. I called at 5pm asking if the clothes had arrived, representative said casually, "No, the deliveries have been showing up later recently. They MIGHT not be here til 6:30, 7". (They close at 7!) Whats the point of guaranteeing a time if there is no action to reinforcement it. There was no offer of, Ill call you when it arrives. Picked them up at 6:45ish (had to pay this time). No apology. No value of customer satifaction at all really. I hate to give a bad review but there needs to be some serious intervention with this business.
My jacket came back with a missing button, no explanation or apology. I also paid $18 to get a dress hemmed, but it came back still over an inch too long. Again no offers to correct it and no apologies. Will definitely NOT use this dry cleaner again and will NEVER refer anyone to them. Also putting negative reviews on yelp and other referral websites.
This location has a friendly, enthusiastic staff that always gives me good service. I get really good turnaround on my shirts, and they are done the way I like them.
Great experience and service from RHC in Murray. Sherleen is the doctor of dry cleaning - called to follow up re: a stain and to problem solve the options on how to get it out most effectively and what to expect with each procedure. What she suggested worked beautifully. She went the extra mile and cares about her work and customers. I will go back for sure.
Have been using this location for several years and Charlene is awesome! We recently moved however, I still utilize this location due to the outstanding service I receive from Charlene and her staff. Would highly recommend their services!
You guys are great! From pick-up at door to return. Worry free cleaning with smiles!
Don't know what your talking about. I haven't been there.
I have been impressed by the quality and customer service at this location for years. As a case in point, an employee named Ethan recently re-opened the store and accepted my delivery even though I arrived after closing time due to a delay at work. He didn't have to do that, but he was happy and helpful and I really appreciated it. Thanks for the great service!
Incredibly rude and incompetent. The old lady gets mad at me because she can't find my stuff. She closed the door on my face when I am trying to tell her something. Clothes were not ready when I was told. Finally bring the clothes home and realize they are all wrinkled, so I had to take somewhere else. Worst dry-cleaners experience I have had in the State.
Convenient location near my work, very quick and efficient!