Reviews of Bountiful Family Cleaners (Laundry)

344 500 W, Bountiful, UT 84010, United States Located in: Gateway Crossing Shopping Center

Average Rating:

DESCRIPTION

You will be able to see all the information of people like you who are consuming the products and services of Bountiful Family Cleaners (Laundry) in the state of Utah.

At this moment this business receives a score of 4.2 stars over 5 and the score has been calculated on 34 reviews.

As you can see it reaches an opinions average is quite positive, and it's founded on a very large number of scores, so we can say that the rating is very accurate. If many people have bothered to rate when they are pleased with the service, it works.

You know that we don't usually bother to give tatings when these are positive and we usually do it only if we have had a problem or issue...

This Laundry is classified in the category of Dry cleaner.

Where is Bountiful Family Cleaners?

REVIEWS OF Bountiful Family Cleaners IN Utah

Gregory Dayley

Danny Davis

I had my suit dry cleaned recently here and I couldn't be happier with the timeliness, service, and quality of work. I needed my suit done by a certain time in a time frame that other dry cleaners would not be able to accommodate, but because Bountiful Family Cleaners had the services available on-site I was able to get my suit in time for an important interview. The suit was done when promised and I don't know if my suit has ever looked as good after coming from the dry cleaners as it did coming from Bountiful Family Cleaners. I was impressed. I will definitely recommend the company to others. I was very pleased.

Garry Marshall

Took a comforter cover to be dry cleaned. They quoted me a price on my Customer Claim Check, but when I went in to pick it up they charged me a lot more. I complained but they only said that I was quoted a wrong price. This is NOT how you treat a new customer. I will not be going back there again,

Phillip Lloyd

Ella Oaks

Troy Salmon

I won't go an where else to get my cleaning done. Bryce runs a tight ship over there. The best service you can get.

Brian McKell

Bountiful Fam Cleaners is awesome. I've had a few shirts and dress pants cleaned there. And they were pretty dinged up, because I worked at Enterprise and did a lot of car cleaning. BFC is prompt, friendly, reasonably priced, and does good quality work. I highly recommend them!

Mark Carman

If you have cheap clothes, there are lots of options for a dry cleaner / laundry. If you have quality clothes and need a true professional, this is your only option in the area.

Shannon Mabey

I got my wedding dress cleaned here a month after my wedding and they were still able to get all the dirt removed where my dress dragged on the ground. They were also able to clean my garment bag, which had picked up some of the dirt from the dress, so that I could put my clean dress into a clean bag. I was so thrilled! It looks as good as the day I got it! On top of that, the cost ended up being cheaper than the price they quoted me! Lucky day for me!

Charlene Gapinski

I always go to Bountiful Cleaners to have my clothes cleaned. I have always been pleased with them. They have always been friendly and helpful. Couldn't ask for more from a business!

David Chamberlain

I have been a customer of Bountiful Family Cleaners for several years. Their employees have always been friendly and professional. I have always trusted them, and felt grateful for their excellent service. Recently I dropped of clothes to be dry cleaned. A few days later I picked up my clothes. After arriving home I noticed that a sealed bag was attached to a hanger with my clothing. I opened the bag and realized that it contained money...money I had left in a pocket when I dropped of my clothes. I have felt so impressed. I am grateful for the honesty of all the employees and the owner of Bountiful Family Cleaners. It is wonderful to realize that integrity is on display in our community. Thank you so much!

Chelsea Lehman

I've had nothing but a great experience with Bountiful Family Cleaners. Only place we will go to.

Allison Freeman

This place, while friendly, is more expensive than places around it.

Kenzi Airmet

They do a good job at cleaning. A bit pricey but you get what you pay for.

Greg Johns

Bountiful Family Cleaners is my dry-cleaner. They do a great job and are always quick. Every experience I have had there has been great. My dirtiest job that I have had them take care of was a batch of old ties that all were soiled and unwearable. They were able to make them look good again, taking all of the stains that had been there for years. I will definitely go there again.

Jorden Nielsen

Great services and very friendly. When I walk into any sort of store, just how friendly the staff really sets the tone for my visit and I have to say, these guys are top notch. Besides that they did everything perfectly. I will be going here for a long time.

Alexandra Alina

I am a local cosplayer and so I have a ton of costumes in my closet that I use for all kinds of events. Most of them are irreplaceable if ruined so I have always been afraid of taking them to a cleaner. I went to Salt Lake Comic Con in a completely self sewn dress. I just picked up the dress and cloak (and a trench coat for a different cosplay entirely) and you can't even tell I was dragging that thing around the nastiest of floors. It looks absolutely fantastic and not a thread out of place. Thank you so much for taking care of it, and should the time arise again to have a cosplay cleaned, I'll be back.

Chris Johnson

Owner called me a dingbat.

Christine Kirkham

A dry cleaner is a dry cleaner, right?! NO! I want to share a lesson I learned. Bountiful Family Cleaners is no ordinary cleaners! They saved me time, money, and tears. My daughter's and son in-law's reception was this last Thursday. On the Wednesday before, around 3:00 p.m., I was carefully pressing the light pink bride's maid dresses, preparing them to be worn in the morning for temple pictures. A seamstress I hired from SLC had pinned the names of each girl dead-center at the front neckline. When I took off the name tag of one of the dresses, I saw 2 dark smudges. I was horrified! I didn't dare touch the satin with a wet cloth for fear of making matters worse. I ran to a dry cleaners close to my home. I asked if they could help me right away. "Not today," replied the hired help. "If we rush it, we could have it for you by tomorrow at 3:00 p.m." Frustrated and discouraged, I pulled away. Then I remember a friend telling me that they loved and trusted Bountiful Family Cleaners. I drove straight there and was greeted by the hired help with: "How can I help you?" and then, "Let me see what we can do to help you," Within minutes a gracious man, (I suspect the owner and operator,) attended to my need. He stepped away for a moment to make a phone call then asked if I could pick up the dress in the morning around 9:00 a.m. I was getting ready to ask if 8:00 a.m. was possible, but his attention shifted for a brief moment to the employee side of the room. Evidently, the phone call he made was to an employee who had left for the day but decided to return immediately to help me. She was his expert stain remover! Within just a couple of minutes the soiled spot was cleaned in addition to another spot removed that I hadn't noticed on the shoulder. The dress looked like new! The lesson I learned? There are a lot of cleaners who will provide their customers with bare essentials. Not many companies provide consistent, quality services for routine cleaning needs then bend over backwards for their customers with emergency help too. I believe it is because the owner/operator of Bountiful Family Cleaners shows up for work. His personnel picks up on his attitude of valuing his customers so they do too. Thank you Bountiful Family Cleaners! You saved the day! You stand out from all of the rest!

J VanNoy

Dave Miller

They are friendly and courteous but I will never take long sleeve shirts there again. I have had issues with shirt shrinking when taking them to this cleaners. Particularly long sleeve dress shirts. I don't why, I assume maybe drying too long at very high heat, but I don't know.

Franks Hotsauce

Bountiful Family Cleaners is a truly outstanding dry cleaner, not only in the quality of what they do but also in their commitment to their customers. I had used them happily for years and have found them always helpful, prompt and a pleasure to work with. They recently mailed me a very large order which was way more than I thought any cleaner would do with hesitation. Beyond the service seemed like they truly wanted to get me my gear I had thought I lost nearly 9 months prior, as I changed numbers with the change of location. BFC is a BFF to those who are fortunate to utilize this remarkable gem. You will not be disappointed! Thank you again!! JM

Matt Morgan

They get it done when they say it will be done. These guys are pros.

Aaron Smith

I needed my uniforms dry cleaned and ready by Saturday. Unfortunately they were doing maintenance on their machine and so I was out of luck. I went back to my truck and was in the process of looking for another 24 hour dry cleaners. The owner (I'm assuming he is) came out and told me he'd see if he could stop the maintenance and get my uniforms done by this afternoon. He was able to stop the maintenance and saved me a trip to not her store. Customer service like this rarely exists anymore. I will go to Bountiful Family Cleaners as long as I continue to live in Bountiful.

Bill Smith

I had two shirts with bad stains and Bountiful Cleaners got the stains out - great service!

Matthew Johnson

3 out of the 5 clothes that they cleaned came back clean. 2 of the others (suit and jacket) came back not cleaned with visible dirt and lint. So, 3 out of 5 stars.

Gabrielle Patterson

long wait times, higher prices than usual. The younger girl who helped me was polite but only after the manager completely ignored me.

Samantha Taylor

I always take my dance dresses here and absolutely Love the service I get. Would Highly recommend for all items!

Morgan Green

If I give them a 0 I would. The worst Dry Cleaner I have ever been to. Do not go here!!!!!!

Kelsey Musgrove

I have been going to bountiful family cleaners for years, always have loved them, but I had a BIG problem this week.... Pen ink exploded in our washer

Tucker Cottrell

My first one star experience and it feels fickle but I gotta share...been coming here for some time so I'm bummed about what just happened. Don't take your pillows here, and in my case, your expensive/favorite one (totally wouldn't feel this way if it was a cheap one). I took it to get cleaned, which includes them cleaning the feathers and apparently a cheap quality replacement bag. I've been moving into our new house so I didn't put a major priority on the feathers that were slowly poking through the pillow. It finally became too much as we now have feathers everywhere. I took it in only to be told I'd have to get a pillow cover with zipper. I didn't care to do that as I just wanted my pillow to be restored to it's previous state. They said they could restuff it with new feathers. That seemed appropriate as I'd paid a good chunk of coin for a pillow cleaning (honestly should have just bought a new one). Only catch, I would have to pay for the pillow restuff. It was only $5 but it's the customer service that lost me. The manager wouldn't come see me...looks like I'll be taking my business to a different local business.

Kelly Johnson

I've always had fine service here, but I was impressed recently by the way they handled a problem. I had dropped off some slacks for cleaning and when I went to pick them up, they had no record of them. I suspect they had been put on the wrong account or something. They offered to search for them and get back to me. I have to admit I was skeptical. The next day, they called to say they had found them, and the owner promplty delivered them to my home. It was nice to see sincere caring about customers - it changed my feelings from big frustration to "They made a mistake, but fixed it. No big deal."

linda Vannoy

I work there

JAMN JESSI

This was my first experience with a dry cleaner. I needed to get my king size down comforter dry cleaned. I Googled Bountiful Dry Cleaners and called four on the list. Bountiful Family Cleaners was the least expensive by half in most cases and at least 30% at the minimum. They were also the only ones that could get it done in less than a week. They ended up getting done the next day without an additional charge. I dropped it off in a garbage bag, but they returned it in a very nice bedding bag - which I'm hanging on to so I can take it back for future cleanings. I'll be honest, since it was my first experience with a dry cleaner, I was nervous about damage or chemical smells - but everything is great. The comforter is clean and soft and I'm very pleased with my experience. I also appreciate that I could be notified by text when my order was ready. I'll be returning in the future. Thank you Bountiful Family Cleaners.

Business Hours of Bountiful Family Cleaners in Utah

SUNDAY
CLOSED
MONDAY
7AM–7PM
TUESDAY
7AM–7PM
WEDNESDAY
7AM–7PM
THURSDAY
7AM–7PM
FRIDAY
7AM–7PM
SATURDAY
9AM–5PM

PHONE & WEBPAGE

Bountiful Family Cleaners en Utah
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