Reviews of French Cleaners & Shirt Laundry (Laundry)

Kathy Ament

Haven't been here for quite some time

Steve Nixon

To start off i have a cat and a dog that love sleeping on our bed. Well it was time to have our king size comforter cleaned to get the hair and pet dander off. Well I take it in because this place was recommended to me from a worker friend. They took my name and number and said they would call me when it was ready to pick up. Two weeks pass. No call.... I go in to check on it. They tell me it's done! Well it was in a bag and I can't just take out a king size comforter and check it. Get home and getting time for bed. Pull it out of the bag to find there is still pet hair on it! And that's not even remotely as bad as the large stains in the center of it like it sat in a damp washer over the weekend or something! Needless to say do not EVER use these people to clean your stuff. I made the mistake and I'm here to tell you so you don't do the same ...

Autumn Buehler

I dropped 3 fur coats off to be cleaned, one with matching ear muffs. I was told if there were any issues, they would call and I left my name and number. No phone calls. So, I went to pick them up. They tried to give me 2 of my costs and the third was somebody else's. When I pointed this out, she said oh..... Yes, you had the white coat. She brought it out to show me they had ruined it and offered to have me pay them to use another company to fix it! She said she would have called me or had me sign something. They apparently have employees that don't know how to do their jobs, poor communication and organization. They also forgot about the ear muffs... Had to ask for those as well. Horrible experience!

Atom Jones

First experience using this place. Came in on a Saturday morning, thinking I can get some stuff done as their website does not say anything about special schedules for weekends, and was told that Saturday is our only for drop-off and pick-up. All I was needing done was a suit coat pressed for my son and the lady (sorry I didnt catch her name) working behind the counter graciously helped me and pressed his suit coat even though she was not obligated to. That's the kind of service people come to enjoy and I would highly recommend this location because of the great experience we had.

Emilee Barbour

So beyond disappointed. We took our new comforter (purchased within the last 6 months) there for a routine spring cleaning, as it was machine washable but too large for our washing machine. Got it back and just put it on our bed, only to find out it is all but useless. The padding is all bunched up in the corners and missing from the outer portions of the comforter. There is also a large tear in the corner. I can't believe that we paid $25 just to have our $200 comforter destroyed.

Rona Richards

they take pride in each and every clothing they clean, and they work miracles on clothing or try to. Fast, friendly, hardworking, family of drycleaners and laundry.

Hope Podowski

Grandson and granddaughter use to work at baken park store.

Sherry Scudder

Good services

Shaina Stover

Not only did they perminantly ruin my North Face jacket, they said they would reimburse me ...it took them OVER A MONTH to mail the check. There was a lot of back and fourth waiting to talk to the manager and only being able to talk to employees that couldn't help us at all. Once they claimed they mailed the check, they sent it to THE WRONG ADDRESS...here I am six weeks later still waiting for my check. I wouldn't suggest anyone EVER taking clothes here for the simple fact of Extremly poor customer service and care.

Bert Jocks

It’s a great place to get your laundry, especially shirts, done. Nice people too.

Brenda Butler

Did a great job. Will go back again.

Tracy Keller

Great place

Belinda Wickham

Very satisfied! Just got my winter coat back and it is fresh and ready for another winter!

Michele Witt

I needed a dress done for my sons wedding and Kathleen was wonderful. I highly recommend. Thank you again.

Eric Engelken

Well priced for any type of clothing, do a great job of communicating if they need to wash a certain special kind of clothing. Friendly service, I will definitely be back and recommend them to any one in Rapid City.