Reviews of Portland Cleaners (Laundry)

Vlad S

Received my clothes back smelling horrible and with ripped. You will not get your money back if that happens. It's a ratchet business and the owner is a rat.

Ricky Ballou

Always a quick turn around, I have only had fantastic service from the whole team here. Friendly people and my clothes look fantastic every time I receive them!! Highly recommend :)

Brett Wilkerson

Do not use there service. They have stained two of my shirts, ruined a jacket with wrinkles, forgot to deliver and pick up my appointments, and I’m never able to get ahold of them (mailbox is always full).

Gabi Moore

This is the only place that I will take my clothes as long as I live in this area. Portland Cleaners is absolutely fantastic, not only in terms of the quality of the cleaning but the ownership. Nick is just a quality person and entrepreneur/business owner. 5-stars for him and his Team.

Rosalind Marinou

I live in one of the hi-rise apartment building that PDXCleaners serves through our Concierge Services. While the pick-up and drop-off are convenient, in less than 1 1/2 years, I have had more than one item lost or damaged. Promised callbacks on the lost duvet were never received, nor the bill for the cleaning charge never refunded. Attempts to follow up through our Concierges rendered "it wasn't labeled correctly" with no direction on what a "correct label" would be. This is a business VERY COMFORTABLE with its commercial partnerships -- to the degree that it no longer (if ever) needs to provide reliable service. I would NOT send anything made of premium fabric or of high value to them. I would not expect it to be understood.

Jon Larime

Fast service, clothes have never been as clean

Andrew Stothard

Went in to have a suit ironed. It took minutes and they did a great job. The staff were really friendly too.

Peter Green

The nicest, friendliest people to do business with. Its right every time, great quality, excellent service. I wish all people would get service training from this team!

Rob Hubert

The staff is so friendly! They always go out of the way to accommodate any special requests, get it done when they say they will, and get it done right!

Lacy Robbins

Awesome experience! Came through in a huge time crunch and they made it happen! 10/10 will dry clean here again.

Marland Kaplan

Quick and friendly service!!!

Aimee Gray

Very annoying experience of going to pick up my dry cleaning here under posted business hours only to find doors locked with no answer and open sign lit up.

Kim Lyles

The staff is so dang friendly and they did a phenomenal job getting a year old dirt out of a floor length white dress. Quick turn around time and decent prices. I love this place :)

Peter Z

Great service.

Emily Bolles

I LOVE this place. They are kind, attentive and take great care of the clothes.

Noah

I would not recommend using their alteration services. A brand new pair of dress pants were essentially ruined from a simple hem. However, their dry cleaning services were nice and completed on time.

Luci Simpson

I love this place. It's well maintained, clean, and tidy. This place is quiet and peaceful too. In Portland, so many laundromats are filled with blaring t.v, with sketchy people and broken machines. But this place is a notable exception. There are always plenty of washers and driers available here! The owners clearly take pride in their laundromat!

Andrew Tidwell

Absolute best dry cleaners I have ever been too. I was traveling and needed a suite cleaned in 24 hours so they got it done for me in 18 so I wouldn't be in a rush. I am considering moving to Portland just so I can take my laundry to this place. The only thing better than service is the friendliness of the staff.

Judy Vivier

Fast service

Tim Holmes

We have used these folks for years, then we had a King size down comforter get lost while cleaning. You know what they say, sheet happens. Nick the owner stood by his company and paid us in full for a new comforter. I believe this is a company you can count on day after day and when the sheet hits the fan, they will make things right.

M Schulz

Very friendly staff, good rush service. I had an interview the next day and they hemmed/pressed my pants same day. 30 minutes later I was on my way. Very accommodating and high quality work.

Alex Albin

Prompt service and were able to get stains out of my white shirts other cleaners couldn't. Definitely will be a repeat customer.

Dusty Casanova

Get your dry clean on. Wash your clothes. Dont be stinky!

Del Lewis

I had a very different experience at this cleaners than other reviewers. I took a pair of suit pants in to be hemmed. Although they offer alteration services, they seemed ill equipped to provide them. After changing into the suit pants in a dirty crowded bathroom the "measurements" were taken in a very cramped space just outside the bathroom door. I should have taken the early warning signs but I had read such glowing reviews that I talked myself out of leaving. I was told that the tailor only comes in periodically and that it would be a week. When I returned the day after the promised delivery, the pants weren't ready and would be available later that afternoon. When I returned there was a scurry of activity and I saw the pants pulled off of a rack and rushed to the back. They returned in another 10 minutes with the pants. When I looked at them I was shocked. The hem was puckered, poorly stitched and the stitches were very obvious. These were expensive pants, with the sloppiest hem job I have ever seen. The counter lady was very apologetic and offered to have them re-done….really! Re-done by the same person who butchered them in the first place?? To their credit, they didn't try to charge me for the job and offered up the name of a better tailor. You can make your own evaluation, but I have just reported what happened.

Alex Makeru

My go to dry cleaners for the last 6 months. My prior place lost 2 pairs of slacks and gave me a hard time for kicking in replacement cost. Made sure of their policies before I used Portland cleaners. I could not be happier have had no reason for reimbursement because they have not lost a single piece of my clothing.

marlo D

Same day service was amazing .thank you guys

Alexis Pozos

Portland Cleaners ruined a pair of my dress pants. I went in to pick up one day and they told me my pants were accidentally ripped and that the owner would call me to settle things up. It's been a month and I still haven't heard back from the owner. I've gone in multiple times and left half a dozen messages with no resolution. Please don't give them your business.

Brian Moore

I needed a suit pressed in a hurry. They took it back and pressed it right away.