My apartment complex has washers and dryers from Cincinnati Coin Laundry. I had to stop using the washers because of the gunk they were leaving on my clothes. When I called the first time to complain about the washer, I was informed that they would send someone out to service the washer. Two days later I washed my clothes in the same washer. The very same gunk was left on my clothes. I called back to make another complaint. The woman who answered the phone was extremely rude and stated that the washer had been serviced and that they weren't sending anyone out again. I decided that I would not use the washers. I decided that I would rather load up my vehicle and take my clothes to a laundromat that cared about their appliances and their customers.
About 8 months later, I decided to use the washer in my apartment because I was short on time. Bad choice, my clothes were left with the gunky residue, once again. I called Cincinnati Coin Laundry, I was informed that they could pick up my clothes and clean them for me. Good right? NO! I requested that my clothes not be dried in the dryer due to fading and shrinking. I received my clothes back today. I was extremely upset to find that My black jeans were no longer black, but extremely faded. I called to inform the company and the person I spoke with was extremely rude, claiming that the their washers do not leave a residue and that the person who washed my clothes did not dry them in a washer. Clearly, my black jeans were dried in a dryer. Because they were extremely faded. They were unwilling to accommodate me. Let's just say this is the last time Cincinnati Coin Laundy will rip me off. I will be sure to tell my neighbors that it is cheaper and your clothes actually get clean, not dirty when you take them down the street to Clean Clothes Company on Fields Ertel.