Reviews of K & S Carpet Cleaners & Restoration (Laundry)

1801 43rd St N, Fargo, ND 58102, United States

Average Rating:


Here we offer you all the opinions of people who consume the products of K & S Carpet Cleaners & Restoration (Laundry) near to the state of North Dakota.

At the moment this firm receives a rating of 4.1 stars over 5 and that rating has been based on 27 reviews.

You must have seen that it reaches an opinions average is quite high, and it is based on a very high number of opinions, so we may be pretty sure that the evaluation is quite credible. If many people have bothered to leave their review when they've done well, is that it works.

You know that we don't usually bother to set opinions when they are correct and we usually do it only if we have had a problem or incidence...

This Laundry is classified in the category of Carpet cleaning service.

Where is K & S Carpet Cleaners & Restoration?

REVIEWS OF K & S Carpet Cleaners & Restoration IN North Dakota

Concerned Parent

I am ONLY giving this company a 1 star because I am unable to give it 0 stars! They have HORRIBLE SERVICE! After paying $160 to get the carpets cleaned, they looked worse than when i started. I called the manager to discuss this and had to leave two voicemail messages, wait a weekend & re-call the next week to even get her to pay attention to my concerns. MANAGEMENT IS HORRIBLE! I came to this company with a $99 coupon. They ended up charging me $160 because THEY LOST MY COUPON. When I called to complain about this issue, Their manager (Rhonda, Ranita or something) told me they would do nothing they didn't know what I was talking about and I never presented a coupon. I received a coupon that comes standard in a value pack of coupons that almost everyone in Fargo receives. I think its ridiculous that they wouldn't honor a simple $99 coupon that is given to everyone. Lastly throughout the whole ordeal, their manager Rhonda gave me the b*tchiest attitude. I was polite and asked simple questions & concerns about my issue and I was only greeted with hostility, arrogance & disgust for attempting to get the $60 I shouldn't have been charged. NEVER GO THROUGH THIS COMPANY! THEY WILL STEAL YOUR MONEY AND GIVE YOU AN ATTITUDE WITH IT! I will NEVER be going through this company or EVER recommend it to my friends, family, & college associates.

Deangelist. Strozier

John Neset

Anthony and his helper were very good. He came back several times to ensure everything was completely dry after I had water damage.

Reed Sanocki

Jo Thompson

I am only giving one star because I can’t give zero! They were awful. Didn’t vent actually clean my carpet. The guy that came was too busy on the phone calling his doctors office and telling them he would be late. He even told me he was in a hurry to get out of my apartment. When I spoke with management they were even worse. Wouldn’t help me. Couldn’t tell me anything. Please don’t use them. It’s not worth your money or the headache.

Marie D

I recently had K & S Carpet Cleaners come out to my home and clean our carpets . I have to say the technicians that came were prompt, very cordial and professional. I was very happy with the work they did. My carpets looked amazing. I highly recommend K & S to anyone who needs their carpets cleaned.

Karl Klindworth

They came in on a Sunday for me which was really convenient and helpful! They were also extremely polite and did a great job!

nana osei

I didn't like the effort your guy put into cleaning my carpet. He was very polite and nice talking to but, he didn't seem interested in trying to remove a couple stains and left two closet floors uncleaned in the living room area because I asked him if he was going to clean the closet in the bedroom and so he cleaned just that. In general the carpet didn't look clean enough, even my neighbor agreed to that. I expected a better job for choosing a more expensive place compared to others.

Jordan Lais

DO NOT USE THEM....If you are going to get service from them get a quote in writing. Was told different prices each time I had a interaction with this company, and its staff. Then got a bill and it was twice as much as any of the quotes....DO NOT USE THIS COMPANY

Courtney Arndt

**UPDATE** I had a manager contact me the next day and let me know that I had been overcharged by accident, and my bill was adjusted accordingly, and he apologized for the other issues that had occurred. I appreciate him reaching out to me. I had an appointment for 145pm, the employee called at 1 letting me know they were running late and asked if it was alright if they came at 3pm. I said that was fine, I didn't really see what my options were at that point. I needed them to come today since it's my only day off. 3pm came and I got another call telling me they were on their way at that point. They showed up at 320pm and let me know that they had needed to go back to the business to get more water. They did a fine job, but when I asked to use one of the Val-pak coupons they told me they gave me 15% off of the carpet cleaning, and a bottle of spot treatment for free. I didn't push the point but it was a little annoying. I had my living areas upstairs and down cleaned, 13 steps, a couch and an ottoman cleaned. The total was a bit more than I was expecting considering they were an hour and a half late. This is the 2nd time I've used K&S, the first time the employees vacuumed everywhere before they began to clean, but this time they didn't do that, so I'm glad I had vacuumed prior to them coming. I will probably search around more next time instead of immediately calling K&S.

Faye S

Second time using them, awesome per usual!

Kim Ellingson

First time using K&S Carpet cleaning and they were great quick response and schedule date from owner with a reminder call for appointment. Friendly and professional experience

Greg wright

Britta Stjern

LaReina Erman

Lauren Hansen

I had already moved across the country when I had them enter to clean the carpets. They did a good job, however my lights were left on and there were many internal miscommunications that left me furious. I called and complained about my issues and the receptionist was very apologetic and understanding of my frustrations. She did a great job at correcting the situation. So I would recommend as a good company to use if you move within town and can follow up easily.

Jake R

K & S Carpet Cleaners did a phenomenal job at my two bedroom apartment. When they first showed, they acted in a very professional manner, got the job done without any messing around, and the carpets were clean! Super clean! The soap they use also smells really good so that is a bonus! I will definitely be calling them for any services I need regarding carpets!

Deb Anderson

Very good cleaners. Very polite.

Shaun Schlager

The folks who came out, showed up early and were extremely nice. They were very knowledgeable and answered all of my questions and concerns that I had. The carpets turned out great and definitely would ask them back.

Brittany Haugo

K&S has cleaned for us twice now, and both times we were impressed with how fast they work and how courteous their staff is. Most recently, we had asked them to just clean the center of our family room (puppy had an accident) and not worry about moving any furniture out of the way - but sure enough, they had moved furniture to the side and elevated some smaller items so they could clean more area for us. And of course the carpet looked and smelled amazing when they were done. Always impressed!

Dana Johnson

Very good and reasonably priced have used them 1-2 times a year since 2008 , kids and pet stains ! Never had any problems

Shane Fjeld

Good service great job done by Shane

Lee Burington

Great compney and do amazing work

Garrett Bartron

I almost wish there was a zero star option. These people need to be more professional. The guy who came to clean our carpets hit on my girlfriend, gave her his number when I wasn't looking. She told me about it right away. His name was Phil, I'm thinking I'm going to call them and try to get him out of there. It's your damn job, act professional! The other guy he was with was nice and polite but they didn't even do a good job, acted like they were in a hurry to get out of there. But the guy hitting on my girlfriend pissed me off, I'll never be calling these people to be cleaning my carpets again. Pathetic.

Jessica Carlson

Very happy with the duct work cleaning & rug cleaning that we had done today. Gary & Garrett were great!

David Brunelle

K&S came to my apartment as I was moving and had hired them to clean the apartment after my move out they came early, were very efficient in their set up, and began cleaning as stated and were done in the specified time quoted, when finished I was very pleased and impressed with the professional results and would recommend them to others and use them again

Ryne Schaeffer

Great work on cleaning the carpets. Efficient and friendly.

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K & S Carpet Cleaners & Restoration en North Dakota
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