Do not recommend leaving your laundry at this business. While on vacation in Black Mountain, the weather kept getting cooler and all of our warmest clothes were dirty. So we dropped our laundry to be washed and picked it up as we were headed out of town. Drove to another town an hour away and realized the next morning that some significant items were missing. Drove back 2 hours round trip to pick the clothes up. Had to wait 4 hours for the attendant to arrive since it was Sunday and they don't open until 2. When we explained what happened ....we were told that the clothes werent there. The attendant instantly got defensive, and insisted it was impossible that the laundry mat employees had made a mistake. Another employee suggested that we misplaced them, or never brought the missing items on vacation in the first place. (We have pictures of us hiking in the clothes while on vacation). So, a bit frustrating to lose a vacation day, drive out of our way, lose our fav warm clothes, and be treated rudely. So we were left standing in the parking lot with snow flurries hitting our faces wondering who scored our winter clothes. This was my first experience dropping off laundry, but seriously, even if you count, document, and photograph each item....If the clothes are mistakening put in another persons bag, mislabeled, taken by a dishonest employee, or any of the many things that could happen, you areby getting your clothes back. Photos or not. This was a very expensive lesson.