UPDATE: This was originally a one-star review, but I have decided to change it to three stars as the owner of the business took his time to call me personally and apologize for the unusable state of my ties after having them cleaned at American Dry Cleaners. He offered to refund me for the charge I received for having my first tie "fixed" and he also offered to fix my second tie. I declined based on the quality of repair my first tie received and told him that although I appreciated it, I would be visiting another tailor. He also offered to refund me for the cost of the tailor's repairs, something I greatly appreciate. I have altered my rating not only out of appreciation for his phone call and gestures, but because my conversation with him made me think that my experience may have been more of a fluke than the norm.
Terrible dry cleaners. I had them dry clean my suit, including three ties. When I went to pick them up, they told me one of the ties had come apart, and I'd have to wait a few days to pick it up. When I did pick it up, they charged me extra for fixing it, even though they had messed it up!
Furthermore, they didn't even do a good job fixing it. The tie was lumpy and uneven. To make matters worse, I reached for another tie today that they'd cleaned, and it had come unstitched completely! Another tie rendered useless. I'll have to pay even more now to have a real tailor fix my ties.
I will NEVER give American Dry Cleaners my business again, and I don't think anybody else should.