Reviews of Load Laundromat (Laundry)

Nicora Placa

I’ve been having my laundry sent here for over a year and I’ve never had a problem. Pick up and deliveries are on time and everything is always done exactly how I ask for it!

Joshua Colon

I once left money and headphones in a pocket and they returned both to me. Nice people

Taras Hill

Always very good. Laundry is fresh and folded very neatly. Staff exceptionally polite and nice. No complaints whatsoever.

Jaclyn Walsh

The ladies at Load Laundromat could not be more pleasant and helpful. I bring in laundry every week and it’s always done by the end of the day. There’s a laundromat closer to our apartment, but going the few extra blocks is worth it! Good rates, consistent service.

Michael Matthews

I am very happy with Load Laundromat! They are efficient, friendly, fast. They do a beautiful job - everything is freshly clean, folded and ready to wear. The staff are all wonderful and they make you feel welcome! I couldn’t be happier with the service they provide! I absolutely recommend them to our neighbors! And don’t forget to tip the staff! They deserve it!

Tarra Cunningham

Great laundry service. Super sweet and friendly staff here! Drop off laundry is usually done same day, fresh smelling and fluffy! They also don’t use cheap irritating detergent like most other places. ~A loyal customer!

Emily Moschet

Amazing customer service! They are so friendly and take great care of my clothes. Only thing I'd recommend is incorporating an option to reschedule a pickup/delivery via the app itself (although they are super responsive and can quickly re-book this over email).

Sam Zinn

Friendly people and great service

HILARY GLENN

EVERYONE WAS SOOOOOO NICE THE WORKERS AWESOME......

Nic Bisgaard

Great folding service!

Maggie Rohan

Load Laundromat is very fast and professional. I would highly recommend their services.

Luz Sanchez

Been a customer fir s long time and have never had a single issue!

Mona Naqvi

A great local laundromat that offers free pick up and delivery. My clothes always come back pristine and neatly folded. And the staff are lovely!

Logan Murphy

Fantastic service

Kyle Snyder

The staff members were extremely friendly and had my laundry done in a timely manner.

Emilio Ballenilla

Liz and la la amazing treat me like family always helpful . They give me good advice how to wash and get stain And preserve my clothing.Very attentive amazing people

Prometheus oraleus

It's more of a family environment than a laundromat, and they're more advanced than most laundry facilities. It's all done by credit card, not cash...LOAD ROCKS!!!!

Odalys Ariza

Awesome staff

Jordan Terry

This place is amazing! Everyone that works there is always kind a pleasure to work with. It's the perfect neighborhood laundromat.

Katherine Best

Wonderful people, fast service, great quality and very accommodating. They are great!

Luba Choma

Love the place

S M

Always fast and reliable!

Elena Weinstein

Very efficient and reliable

Mark Guerra

Friendly staff. Always on time or before time they tell you. Clothes so clean and nicely folded. I use them every time

Josh Collins

Absolutely awesome! Been using their delivery service for a year now and love them!

Mykael LaBar

Their customer service is very helpful. The delivery guys are always extremely nice. The only issue I have with them is their email/texting process. I will get a notification about my delivery man being on his way WELLL after they’ve already stopped by.

Mark Johnson

Great customer service and prices. They have an app that works well for places pickup and delivery orders.

Kirk Miller

Excellent Pick-Up/ Delivery Services! Excellent Communications during the entire process! The folks at Load Laundromat, make this process super easy! They will be our preferred laundry services when we return to NY!

Revital Cherniyak

I used a different laundromat and was miserable, they never picked up the laundry on time, the delivery took 3 days and their service was poor, so imagine my happiness when i found these guys. I am using their services for for a year now and can say that their service is fast, i get back the laundry the day after they pick it up. The ladies on the phone are very nice. And the most important thing for me - they are flexible. Highly recommended!!!

diane yacoub

Load laundromat has been such a life saver! At first i was skeptical of someone else touching my clothes. but ever since the first time I’ve been in love with how easy and efficient it is. They read the washing instructions on each item, and if they have a question they call! My clothing as never came back shrunk or ruined, and i never have a missing item. I highly recommend load laundromat!

Marc Romeo

Great service and friendly atmosphere

Skylar Bumgardner

Thank you for amazing service! My favorite place to go to

Leane Romeo

Staff is wonderful and our laundry is always ready as promised, cleaned, folded and packaged so well. Highly recommend this laundromat.

Patricia Bigus

Excellent service!! We have been using Load Laundromat for close to a year. Friendly drivers who pick and and drop off your order. Always done in the time you need it. Highly recommend!

Beth McCarthy

WORST experience. Laundry was delivered 5 and a half hours late. Never using this company again and I wouldn’t recommend to anyone ever.

Justin Irizarry

Clean cheap very good machines

ayrumt ayrumt

Very nice people, very good service. And nice upgrade to there laundry pass tap card system

Max Gerashenko

Great services

robin winters

The work was good the delivery was good.

Clayton Stoker

Very fast service, reasonable prices and friendly staff

Angelina Baker

I’ve been using Load Laundromat service since moving to NYC 5 months ago and I’ve been very happy with it! The app is super easy and convenient to use. You can choose your window of pick up and delivery, and they can have it done within a day. They pick it up and deliver it right to my door of my sixth floor walk up apartment, and the laundry is always clean and folded perfectly. Zero complaints!

vanessa wanderlingh

I love the crew at Load! Liz & Lala (all of the staff really) are kind, professional, and treat my garments with love and care. They are conscientious, communicative, and provide exceptional service. My garments have never been lost and when they come home they smell terrific. I am so lucky Load is right across the street; I recommend them to all. Thank you Load! My clothes and I are so happy you are our neighbor! Wishing you many years of success! ❤️

Lindsay Richardson

Fast and prompt service! Laundry even showed up earlier than expected which was a huge plus. The most pain free way to have laundry down in New York

George Panos

Best service, always willing to accommodate their loyal customers and clothes smell so fresh and perfectly folded!

Ray Joyce

Extremely friendly staff. Processed my same-day pick up/delivery effortlessly and clothes look great.

Jamien Ayala

Yes

Arthur Sebbah

Been a customer for a year now. Good service, lady on the phone is really nice and accommodating :)

Justin YAYOS

Cheap and very close by

Shannon Goldbach

Great place! I’ve been using their delivery service for a few years now and no complaints. Very nice employees and great service.

Brittany Schmigel

Load Laundromat used to provide impeccable service with quick turnaround times. Unfortunately, the business recently hired several employees who are incredibly unprofessional, ill mannered, and can't grasp how to correctly separate whites and colors. After a set of brand new white towels came back yellow, I'll be taking my laundry elsewhere.

Rachel Klein

The people who work here are so friendly!

Nina Kuzniak

Timely, communicative, reliable. Great experience all around.

amanda schulman

My favorite ladies at the laundry mat take care of everything Liz and Lala are the best!! Always friendly and welcoming

Rimon Kamel

Wonderful staff. The app is amazing and the delivery system perfect. The clothes always fresh and folded neatly .