Reviews of New Granbury Cleaners (Laundry)

Monica Sedillo

Super fast turnaround when I was in a time crunch. My outfit looked great, too.

Kevin Ramos

This is my go-to dry cleaner in the area. The building is a bit dated and the parking lot is kind of tight but the owner is very nice and they did a great job on my clothes. I have not tried their alteration service but plan to in the near future.

Darla Levy

Have never had any problems with them. Always get my clothes on time and clean. Reasonable priced.

K Sol

Called at LAST Minute and was VERY PATIENT with me ...UNBELIEVEABLE THIS cleaners Got 17 long shirts pressed AN ready before It was 5pm $$$$CONFIDENCE in NEW GRANDBURY CLEANERS.

Jeffrey Solorzano

Brought in a hat for my dad. Was really dirty and once it was time to pick it up. They did a good job and cleaned to the point that it looked almost as good as new. Only reason for four stars was that when i tried to call them, they didn't answer until the fourth call.

Peter Hargis

I brought in a few shirts to get cleaned that I've had for over a year and I've washed them myself several times with no issues - you would think that by taking it to "professionals" they would be o.k. When I picked them up, half of one of the shirts was completely faded (see photos), it was covered in thread pulls (see photo - this was all over the shirt), and the fabric felt rough like it had been starched (which I didn't ask for). It's supposed to be a dark blue but parts are almost totally white (you can see how dark blue its supposed to be in the photo showing underside of pocket). Other shirts that were cleaned as part of this group were covered in tiny flakes of paper/dirt that I had to spend some time removing (lint roller wouldn't remove the stuff) and several shirts are now covered in pills (that were not there prior to Granbury "cleaning" them). When I went back to ask the shop owner what happened to the faded shirt, she blamed the manufacturer, she accused me of bringing in a shirt that was already damaged to scam money out of her, she said it was b/c the shirt was old... everything but "I'm sorry". She said "we washed it according to the tag - in cold water"... first, I took it to be laundered, not washed; second, if that was the reason then why was only half of it faded (and having washed it several times myself prior to this, the dye wouldn't fade all of a sudden unless they did something to make it fade). After arguing for 15 minutes she agreed to only partially refund what I had paid them to "clean" my clothes, which is not even close to the cost of the shirts she ruined, still never saying "sorry". As an interesting side note, I also had some pants being cleaned that I took in separately before the shirt issue, and she told us it would take a week before they were ready. After this issue with my shirts I told her I wanted my pants back b/c I didn't trust them, but I was told she couldn't find them and to come back in the morning... the next morning when we went to pick them up they had miraculously been cleaned a full week earlier than we were told and of course they wanted their money for them. But wait, I thought it would take a week to clean... oh, not when you want them back before they can get your money. I understand that mistakes happen, but sorry goes a lot farther than accusing your customer of trying to cheat you. BEWARE - they do not take responsibility for their mistakes. There are much cleaner, more reputable dry cleaners in town that we will be using from now on. I would give 0 stars if possible.

rik ganda

Horrible..ruined what I brought them.

Louis Mentillo

I was leaving town for a memorial service and needed a shirt, and jacket cleaned for the next day, they not only did it for me, she fixed my button for free! Thanks New granbury cleaners!

Kristen Ryan

Friendly staff! No complaints at all! My drycleaning is always on time and looks great!

Crystal Gonzales

Has saved my clothing a lot. Thank you :)

stephanie chu

Very unclean shop and smelled of mildew. Shop counter lady was rude and tried to bargain with me regarding my dress. It was uncomfortable to be in the shop.

Temilotzin Sanchez

Thank you Granbury for your amazing kind service. This is a family owned business, and you get treated as family. I will happily be giving my patronage here. It always pays off to put the customer first! I just wish others would follow Granbury Cleaners example. I can see why they get high marks!

Havah Abdallah El Hadj

This place was late to give me back my sons eid outfit and ruined 4 pairs of pants I gave them for alterations. Would not recommend them.

Olivia Kottke

Very kind and professional. Needed a last minute alteration before a trip and they were very accommodating

R RJ

If you need quick and dirty then this is your place. I had multiple shirts cleaned and honestly they look more dusty then they were when I dropped them off. Thank you for doing it on time (I asked if it could be done within 24 hours). But that doesn’t mean sup-par work is acceptable. My shirts were clean but wrinkled when I dropped them off (just moved out here) and returned linty, dusty, and wrinkle free. Not sure if it’s worth it. Also, it looks like they were washed then pressed, not dry cleaned. I was asked to give a review in return for the speedy service, so I’m upholding my end of the bargain.

Teddy Magee

The service was great the people were very nice and helpful.l highly recommend this place to everyone.

Ashley Galloway

I brought a jacket in to get buttons sewn on and have it cleaned. Aside from having my jacket for a week, it was ready a day late and it wasn’t even ready when I picked it up. I got charged for a cleaning that never happened. There is still dog hair and small spots on the jacket that were the reason I took it in. I know it wasn’t cleaned because they are not stains and easily came off when I cleaned it myself. When I asked about it they told me there was nothing they could do, but leave it there and run it through the cleaner again and I don’t have time for that because I’m leaving town. No offer for any kind of reimbursement or admitting that it wasn’t cleaned, just brushed off. One can only hope the buttons actually stay on.

Rebecca Parks

Needed my husband's suit dry-cleaned overnight for out of town job interview. This cleaner quoted me half the price of the other place I called which is why we went with them. They not only got it done in less than 24 hours, they also caught that the Hem on the pants had come undone and fixed it for us in the same amount of time. All that and still for less than the other place I called!

Michael Giles

My first experience was absolutely fantastic and I will definitely be back! Very friendly staff and my suit and shirts look great!

Maurice Prada

The customer service here is fantastic! Their work is excellent and they have a rapid turn around time.

Edward R

Nora at Granbury Cleaners has got to be the most disrespectful person I've come into contact with in my life. I wouldn't recommend this company to anyone looking for a professional cleaner.

Jennifer Johnson

Local spot with great staff. Needed dry cleaning done quickly for a funeral and the staff did a great job under short notice. Really appreciate their quick turnaround and quality of work.

gloria yoder

I recently moved back to Albuquerque and asked friends about where was a good place to have my laundry, dry cleaning, and alterations done. I distributed my laundry among 3 cleaners. Granbury Cleaners was the BEST BY FAR of any of the others I tried. The personnel at Granbury were extremely professional and courteous ... and the product was FANTASTIC... (not to mention that the price was very competstive)! I will recommend them to anyone!

Charles Alexander

Were able to remove paint from my suit I thought I had ruined!

Elliot Murrey

The place is nice. The woman that runs the place is really nice and polite.

Alana P

Had my things done in a fast time. Customer service is awesome! Such a great price and my clothes and blankets look amazing! Would recommend!

Silvia Saenz

I always get my clothing in well shape and in a short time.

Usman Asad

Excellent service and friendly owners. Clothes were ready promptly in fantastic condition. The owner goes above and beyond; I inquired about button repair costs and she offered to do it for free. Would highly recommend to anyone.

Hassan Ali

Very nice people, great service and the prices are very fair. I like this place, and I fix my clothes over there all the time. Definitely recommended.

Jesse Davis

Needed a suit overnight and man was it perfect the next day!!

True lifted

This place is amazing professional quick and Clean! I have needed stuff done in less than 24 hours and they’ve got it done you can trust them with quick fast and professional service thank you grandburys!!!!!!

Sal Guardiola II

Excellent customer service, and they leave your clothes clean, pressed, and spotless! Just know that after an extended period of taking your clothes in, the buttons on dress clothes will suffer damage.

Zdenka Behal

Very friendly people an amazing job! Will come back again!

Adriana A

Absolutely amazing and quick! So nice!

Letty T

Sent my comforter to be cleaned and it came back in a cleaners bag but had not been cleaned. It took over 4 weeks to get it back from them clean. Price was $40. Should have gone to Ti-dee Laundry for $1.10/lb instead. Will never come back here.

Brynndyn Ratledge

Great customer service, and fast and thorough work. They were able to quickly get my suit taken care of, and the price was very fair. I will use them again.

Kenna G

I called around noon on a Friday needing my large coat by the next day. (Knowing full well that was short notice and may not be feasible!) They told me they would do their best to do that for me and they Did! Had it done early afternoon the next day and they didn't charge me extra either. Super reliable and did a great job. Highly recommend.

Reagan Booth

Omg lady saved my live. Thank you so much for your time and help

Brandon Poulin

Great work! Good price! Always flexible! Go here!

eddy yuja

Found this place on Google needed to dry clean for a wedding and I have to say I'm very happy. It was cleaned and prepared in the time frame I needed and presented in a very professional manner. Very friendly service. If I did not live out of state I would come here again!