Reviews of Silver State Carpet Care - Upholstery Cleaner in Las Vegas NV, Carpet Cleaning Service Las Vegas NV (Laundry)

Morales Gang

Zerrrroooooooo stars!!...the worst company to work with! Rochelle is horrible...I don't care how long you have worked there! You are suppose to keep costumers happy! Richard is beyond a liar and a horrible tech! Stay away from this company...I will find out who the main boss and get what we were promised! I've searched with Clark county database and you do not have a business license! The address you have online there is NO OFFICE!

Camila Oliver

We woke up on a Saturday morning to find that the cat had vomited on our light coloured wool rug. It was a horrendous dark stain that had soaked deep into the fibres. We felt that we needed professional help and upon searching internet found Silver State Carpet Care. I called at 8am and was greeted with a friendly voice. A tech arrived shortly after and was able to successfully remove the stain, much to our joy. And to add to our pleasure, the price was right. We would not hesitate to recommend Silver State Carpet Care to others, and look forward to using their services again in the future (but hopefully for routine cleaning and not an emergency stain!)

Alan Luck

Charged me 100 dollars for a single hallway that is still stained dark. I was told on the phone a much lower amount for both the hall and living room, then when he showed up he wanted 300 because I said the bathroom had flooded (which is tile) and without even walking down the hall to look he wanted 300 because 'there's water damage'. There was no water damage, the hallway did not get touched. I said I was expecting 100 and he responded he would do the HALLWAY for 100. I needed it done so I paid it, he didn't shampoo or anything just sprayed it with something then ran his suction thing over it and was gone in 30 minutes. The company called and asked me if I was happy and I said he was polite and professional but 100 bucks for the hallway? She said someone would call back, noone did. Would not use them again. They showed up in a dirty, unmarked van, started up a gas powered machine in it and piped exhaust in my front door for 30 minutes and filled the house with the smell of a running lawn mower. Not impressed, especially with the after-service service.

Ruby

I am very happy that i called this company to take care of my carpet. I was kind of worried that i was not going to get my deposit back, because i did have 2 small puppies and they had several accidents within the time living at the home. I am completely amazed at their performance and the ending results. I'm even happier to mention that i got the full refund for my deposit. If you would like a great service with reasonable pricing this company is the one to go with.

Jonnas Kenneth

I found this company from a coupon - 4 rooms for 59.00. I need to refresh my carpets and I decided to call them. The made me good impression with a very professional attitude. The service was very good and on a good price. I will definitely call them again.

Phillip Jones

Great carpet cleaning service including rug cleaning service. These guys are the best of the best and no spot or dirt can stand in their way. I am really please to recommend this carpet cleaning service and rug cleaning service to everyone because they are great and will do the work properly.

Lisa Zee

Found a coupon for this company 4 rooms for 59.00. I know they try to upsell you and tell you that your carpet is really dirty and you need a more expensive service done, which to me is bait/switch. I just appreciated Arvin for understanding that I really just wanted the steam clean treatment. He called his boss that tried to get him to get more money from me, but I told the dispatch person the day I made the appointment to not even think of sending the driver/worker out if he is not going to give me the 59.00 service. It seemed like all he did was spray water on the carpet and sucked it up...and I understood this as he said it was just steam treatment. My carpet was not dirty at all, I just wanted to freshen it up for guest that were coming next week. I think the success of this company would be to just honor the price if that's what they advertise and let the customer decide on their own if they want additional service...Don't shove it down our throats. If I do need deep treatment service done I may call you company again. Don't worry, the other carpet cleaning companies do the same. Advertise low price and try to get more from you after they get in your home. Why don't you become the leader in your industry and not do that. I believe you will get repeat business when we really have dirty carpets to clean. Again Arvin was excellent.

Bryant Camacho

Great experience! Highly recommend. Techs have great customer service skills and quality performance in a timely manner

juan montes

The Best Cleaning! On time, friendly.

Juju Billy

Very happy with the quality of work done in my home i have to give it to these guys they know wjat they are doing and they are so reasonably priced !

Dan Johnson

Amazing carpet cleaning! The carpet now looks fantastic thanks to this carpet cleaning. Thank you guys for everything.

Diana Collins

Horrible, unethical company. Total bait and switch. They quoted $79.00 to my daughter and her roommate and then when they got to the apartment the technician told them he was leaving unless they paid $200.00. Since they are moving out and they are young, they paid the $200. I am reporting them to the BBB right now. I do not recommend their service unless you like scam artists.

Alana Mercer

This was the worst experience! I never have written a review for any company until now. I had a coupon for $49.99/3 rooms. They tried to upsale me to over $300, said I needed treatment, shampoo, etc. I said no. Ended up paying over $100. The carpet was soaking wet and I told him that. He said it was normal and they left in under 30 mins for upstairs and down. This was the day before Easter. I had over 20 people coming for Easter dinner and had to put blankets on my floor for the kids to play because my carpet was still soaking wet. I was soooo upset and embarassed. They should be shut down. And the carpet guy said "where's your glasses, I'm thirsty." He helped himself to water in my fridge, left wet footprints on my kitchen floor and his glass on my counter. Completely unprofessional.

Monica Lozano

by far the greatest experience I have had with a carpet cleaning company... they did a great job ... I had high traffic stains on my carpet and the tech did a great job... I am super pleased...

Candy Barber

Affordable and good service!

Nicole Groff-Solorzano

I have recently used Silver State Carpet Care to clean the carpets in my home. I was referred by a friend and figured Id give them a chance. I did have some pet stains that needed attention. The technician was able to provide the chemicals needed to remove these stains. He was very professional and polite. He did exactly the job I needed done at an affordable price. I will definitely use Silver State Carpet Care in the future and also recommend them to family and friends.

Manuel Delgado

Well done job

Smith Viaguld

I had such an excellent experience with their service, I had to write a review.....The price was good, the service was excellent. I did look around several stores for the best deal but, this place beats anyone. Very happy customer here!!

Chris Reedel

All their work is done properly!

Michael Martuscelli

Excellent carpet cleaning service! These guys are really great pros when it comes to carpet cleaning service, everything is handled and cleaned perfectly. As a matter of fact all of their cleaning services are great like tile cleaning, rug cleaning, upholstery cleaning. I am really pleased with the results of their rug, tile and upholstery cleaning and I highly recommend these guys to everyone.

Stacie Doty

Always a great experience They are dependable and knowledgable at what they do. recommend!!

Anita Arriola

Desert carpet cleaners did a fantastic job on my tile floors. The technician was a nice young man. He gave me options as to what would best clean my tile and grout. I paid a little extra to have the tile sealed after being cleaned and it was a great choice. The tile looks bright and clean again and the grout is back to its original color. Will definitely use them again in the future.

Dean Harris

Thank you for the quick response and the quality work! I had some very big difficulties cleaning my oriental rug, and you managed to spare me not only the time but the hassle, as well. It didn’t cost me that much either! I will definitely recommend you to my friends.

Cheryl Dulay

Did an excellent job. They were quick and the carpet looked great! We’d definitely use them again.

Chadwick G

These guys are linked to another company on here called tough carpet and upholstery stain remover. First day I waited 3 hours on Saturday at our rental highrise and was told they have to reschedule. Sunday they tell me they cant come because they have no portable units on weekends knowing the address was a highrise unit when I scheduled on Friday for the weekend. Avoid the hassle and deal with a company that has better customer service answering the phones.

German Franklin

Very good service thank you

Clarke Kevin

Always great results with this company!

Charles Hutchison

Silver State Carpet Care did an excellent job on our carpets. I haven`t used a professional carpet cleaning service ever since we moved to our house in Las Vegas, NV because I thought cleaning the carpet by myself was good enough for us, but there was a big difference between how I cleaned the carpets and they did. Now the carpet looks brand new, and I`m thinking of using their upholstery cleaning service to clean an old sofa I have.

George Luckas

Excellent, Clean. Professional service that provided me with very clean carpets that I didn`t think would ever look so good, being 11 years old. I was ready to replace them at a very high cost. I now have 2 more years of use. Silver State Carpet Care provide excellent follow up when stains reappear.

Jane Harison

Excellent carpet cleaning service which I highly value. Without htese guys my brand new carpet would have gone to the garbage. Thanks guys for providing this excellent carpet cleaning.

Janet Weinstein

This place was completely unprofessional. I saw their advertisement when I googled carpet cleaning...four areas for $59. I thought this would be great. I needed my hallway and three bedrooms cleaned. They quoted me $2 a stair and $29.99 for the sofa. First off they were over an hour late. Once here, the man asked me to come upstairs to see the test area he had done with the "deep cleaning" products. It looked cleaned. He told me that if I wanted it this clean it was going to cost me $65 an area. I said that I was quoted $59 for four areas. He said that that was just for steam cleaning but if I wanted it really clean then I needed to pay close to $300. I thought to myself, "bait and switch." I said that I just wanted the advertised price. He then called his supervisor. He kept trying to negotiate with me for 45 minutes between his supervisor and me. Finally I said just give me the advertised price. Talk about a hard sale. I then said that I spoke with the girl who took the appointment about the sofa and she quoted me $29.99. He asked who I spoke to. I told him I didn't remember her name. That was another big discussion with the supervisor. Finally he said ok. It took 30 minutes for him to clean the four areas and the sofa. They look horrible...not clean at all. So I basically spent $120 for 30 minutes of work, a high pressured sales pitch, and my carpets looking horrible. They are unethical and should not be in business. Do not be fooled by the positive reviews. This is a terrible company.

ofir asis

Great company, nothing but positive things to say

Eways USA

Scam artists, quote one price and charge 3-4 times as much, you've been warned big time, run away!!

Roei Klein

great to work with! call them for 'same day cleaning'. 2 tech show an hour later. after short time of cheeking all the rooms, they start the cleaning .I'm a clean person in general but i had a party few days ago and the carpet didn't look good. when they done the carpet look wonderful! will call them again and so do you!

Cynthia Misc

I have dealt with multiple carpet cleaning companies over the years, and this by far is the most professional, organized company I have encountered yet they are efficient! They were recommended by my co-worker. The tech I dealt with is awesome, Omar has great sense of humor and positive attitude, he got to work on my 1300 ft square home ( 4 bedrooms & my living room ) & he finished in less then two hours! Scheduling was smooth! I called last Friday ( black Friday) around noon and they were able to squeeze me in that Saturday! I'm not big on writing reviews, however this company performed an exceptionally high quality of work in my home, and they deserve some recognition. -Cynthia Garza ( a very happy customer )

Ann A

Would not call them again the tech was inexperienced and kept changing the price I originally called for. As the ridiculous haggling for my original coupon price and the tech finally decided to do his job, i even had to call the customer service while my carpet service was going on and all they could do is apologize and offer me a coupon for my next service. Well I received the coupon with fine print that it's only valid after $250 purchase, so ridiculous this company can't stop scamming customers with prices. I literally had to tell the tech to do the $59 special or get out of my house.

Paul Bryan

Excellent carpet cleaner! I am really pleased with their service and will definitely call them again.

Emma Shayne

Grate service looks grate guys first class services

Irene Losano

I was moving out and i had a deposit on the home. The carpet really had we worried i was not going to get it in return. This company came out and made the carpet look in a brand new condition i was extremely happy with the results. Very punctual on arrival time and also very professional. I am another happy customer !

Karen Delaney

Great carpet cleaning service! These guys are better than I imagined. They really know how to make a carpet clean as new. I highly recommend this carpet cleaning service to everyone who needs a carpet cleaning done the right way.

Moran Thattable

I had a very pleasant experience with this company. Everyone was so helpful and understanding to my budget and needs. I am a senior citizen on a fixed income. In turn I have neglected my carpet the past few years. Silver state carpet however was able to bring them back to their original color, which I thought was impossible. The best part was the technician was able to work everything in within my budget. I finally found a company I can trust. Thank you silver state.

michael church

Was told over the phone my couch cleaning would be $79 after the tech came out the minimum it would have cost me was 130 with all the other charges it was $230. Fool me once shame on me...

Melanie Hartwell

Excellent carpet cleaning and tile cleaning service! These guys are amazing and are really big professionals who use only high quality materials. I highly recommend this carpet cleaning and tile cleaning service.

Mark Wilson

Israeli immigrants. Same phone # as "United Carpet Care" in the yellow pages. You better read those reviews before you fall for their pranks. Make sure you know their business license number and that it's listed with the secretary of state and file a complaint if they did a bait and switch. You may want to keep the attorney-general's phone number nice and handy as well. The pride of themselves in using legal technicalities to take advantage which may be possible fraud.