I've used Servpro of South Chesterfield/Wildwood, Mike and Andrew Williams for close to twenty years. As a Professional Property Manager, Servpro has been our first choice for residential, commercial and retail properties for everything from fire and flood remediation, mold remediation and inspections to clean job site protection. They perform inspections, participate in Hot Works programs and provide emergency response plans for properties that satisfy the most stringent commercial insurance requirements. Servpro of South Chesterfield/Wildwood has always done a professional and complete job no matter the size or scope of the project and their response time is always immediate. The Williams brothers have handled several fires in retail shopping centers, in a high rise Luxury apartment building, in warehouse properties and in office buildings. They have handled water remediation for countless sewer back ups, broken water lines and other floods.
In 2008 Servpro of Chesterfield/Wildwood handled the pack out, water and mold remediation and building restoration for 24 retail tenants in our Florissant, MO shopping center that was flooded by Cold Water Creek. The entire 186,000 square foot retail shopping center was flooded from 6 to 24 inches displacing 24 retail businesses. Mike and Andrew WIlliams brought in other Servpro franchises to supplement their crew for this massive project. The Williams brothers are mold remediation experts and they passed every inspection from City authorities to insurance companies. They handled all of the paperwork and FEMA documentation and supervised every crew on the jobsite.
We also use them for preventative maintenance and job site/project protection. A typical example is covering or enclosing areas to prevent debris from contaminating retail or living areas while under re-construction or major repairs. These projects range from hanging visqueen from the ceiling during roof tear offs to placing battens for welding projects limiting disruption of business in retail settings.
As a Property Manager for over 30 years I have dealt with numerous remediation contractors, and for the past 19 years Servpro of South Chesterfield/Wlidwood has been my only choice. One call and I had the satisfaction of knowing that a professional response would be made on site immediately. I have always valued customer service and response as true indicators of good business and Servpro of South Chesterfield/Wildwood has always exceeded expectations.