Reviews of UniFirst Uniform Services - Minneapolis (Laundry)

W372 DELI

Service has been great and Trent always takes care of our needs!

Anne Jenkins

Service is amazing. Elliot provides great customer service and on time deliveries!

Minnie !

Great service! Our driver Trent knows exactly what we are looking for and does exactly that and is always on top of things! THANK YOU TRENT AND UNIFIRST!

Jae Broadway

Great service!!! Trent is amazing

Bob Hanson

There driver Trent takes good care of me, always says hi and by, also keeps me well informed about anything out of the normal over all very happy

dmracek23

Always have a positive experience here. People are personable. No complaints.

Masky The Prøxy

Trent is always friendly and provides great service!!!!

kyle weiberg

Trent is a excellent driver. He always takes care of our needs.

Linda Smith

Great service, the driver Trent always says hi and bye, Also takes care of my needs in a timely manner! Thanks Unifirst

Cortney Purrington

Great reliable service! Our driver Billy is amazing and actually takes time to speak with us and solve any issues. He is the friendliest route driver we have ever had always has a smile and its contagious.

mark thomas

Very friendly staff, Jordan was very friendly easy to talk to. Great customer service

charles chastain

Trent seems to make my life easy! Personable and Professional 6 Stars!

Brenda Rustad

If I could give them 0 stars I would and I would suggest you run the other way. We have a contract that they are suppose to follow and they break it every week. The only good thing is our current driver. Bad customer service. They do not give us the correct number of uniforms every week. It is aggravating to have to call every week. I have had 2 mechanics were they had to wear their shirt for multiple days. When I called they said well you didn’t hand in the correct amount and I was like well you have NEVER given us the correct amount. They keep charging us for things they can’t and for things they shouldn’t. Also if the uniforms are not at the Bloomington location and they have to “order them”, they get ordered from Wisconsin, so you will not get them in time. 7/2/19 I called 3 times and sent 2 e-mails to manager and no one got back to me. I have to call again on 7/3/19 and wow they answered the phone. Be careful when you have to talk to Chris as she will hang up on you.

Jonathan Louris

I had a great experience. Jordan was my driver and he was very professional and polite. Keep up the good work!

Lori Jacobson

Billy is the best! Keeps our uniform area neat and tidy. Woodbury East Super -Target Deli Team Lead Lori

James E B

Jordan is bright in so many ways, always great service.

W372 TS01

Trent is the best unifirst employee I have ever met. Give this man a raise!

reginald richardson

Jordan smith is a very great person! He gave me a lot of info about the rugs that we get. He makes sure the we get the rugs that we need to help protect our customers that are of the elder. U need more employees like him! Very happy! Thanks.

Jordan Jenkins

Great service! Elliott is an incredible attribute to UniFirst.

Amber Schmidt

Great service! Our uniforms are always clean and Trent C is very friendly and always on time! I would recommend your services to anybody who is looking. Thank you!

Greg suker

We have been using UniFirst for a couple of years. Route reps have been good and respond to our needs. When we call the office, the ladies are always pleasant. We are happy with our decision to switch to UniFirst and appreciate their service.

John Williams

Unifirst provides uniforms for my work place. The service is BAD to say it lightly. My biggest complaint is: Unifirst gets paid even if they don't deliver!!!! Not cool!!!! They have skipped weeks, not delivered clean uniforms and still took money for services they didn't provide. I've been asking my company to fire them for months now. We have designated lockers. ALL OF THE GARMENTS ARE MARKED/IDENTIFIABLE. Items are often put in the wrong locker, or wrong area. I have two lockers for this service, one on top of the other. They always put the new shirts in the bottom. That bottom locker was packed with pants. Instead of put the new shirts in my top locker, (the empty locker,) they JAMMED the new shirts into the packed, bottom locker. The service is 'questionable' at best. I don't know if my company knows someone there and is calling in a favor, or if someone is getting a 'kick back.' But we won't part from them. Not happy with the service! I would not recommend Unifirst to anyone.

Angie Mick

Jordan Smith is the best.

Jill Richardson

My driver Jordan is super helpful and knowledgeable he helps with anything we need punctually

Noah Boose

Trent is always a welcome sight. Friendly and fast.

Paul Jackson

Trent’s Always on time and always has a smile

Karen Studer

Great service. Trent is personable a professional.

Paul Allen

Our man Trent is awesome......

Pat Simmer

I have dealt with many Uniform companies. The crew at UniFirst has been great to work with. They always answer my questions and they are quick to take care of any issues. Overall I am a very happy customer and hope to do business with them for a long time.

Craig Kruse

Trent always takes care of us

Ben Nelson

Great service from a great delivery man. Billy Greene is a consummate professional and always takes care of anything I need. He’s an asset to their company.

Cyndi Smith

Jordan is very personable and helpful.

Kyle Johnson

Our driver Trent is great.

Raquelle Makinen

Trent always does a great job! Very professional!

Samantha Meyer

Elliot has been an incredible person to work with- always on time and very helpful/friendly. I highly recommend this service!!

Cm B

Love the service! Elliot has been good with any needs we have, definitely going to continue using these guys.

Natalie Van Gaver

My delivery driver Elliot is great! He is professional and friendly. I would highly recomend this delivery service.

Shannon Connolly

UniFirst's service is top notch!! Trent is always quick to help if we have any questions!

Rick Johnson

UniFirst has been a great place for uniforms. The truck drivers and the workers are all great. These are hard workers who take pride in what they do. Josh Popp the location manager has always taken care of all of our uniform needs.I would recommend Josh and his team.

Ferguson Stanford

Great service, very personable, and Trent is always on time. 5 Stars!

Shae Mulligan

Trent is very helpful and informative

Nicco Matteo

The customer service is amazing. Elliot is our route driver and is the best. 5 stars!

Lasandra Jackson

Awesome customer service , Our driver Trent seems eager to help

Eric Z

Trent always has a smile On his face and is always easy to work with. We appreciate his work!

ryan lamarche

Our driver Jordan is great

Eric Dahl

Trent is great route driver. Always on time.

Justin TheGamer

Service is great Trent is a fantastic worker!

Colleen Christian

Trent our towle guy is AWESOME!

Daniel Bridgland

I did not recieve tracking information fr ok m my original order. While out of town for work, my order was sent back to unifirst. I have since called and emailed several times requesting the ok rider be resent. I have not received and confirmation that my order has been resent and no of my correspondences have been returned as requested. I have now been waiting 3 weeks to receive my uniforms. I am extremely disappointed with the lack of customer service. I would not recommend this company to anyone.

Cole Jenkins

Elliot has made the transition from our former supplier a breeze. He is always on time and prompt with his deliveries. Would highly recommend!

a b

Unifirst is always on time and personable. Our driver Billy Greene is always on time and very friendly!

Jon Young

Great service, My driver Trent always friendly and helpfull.

Davis Davis

Trent is an awesome person ... Nice conservation hes always happy.. Greets us.. Hello ans good buy!

Shelby Jarmuzek

Always a pleasant experience when Trent makes our weekly deliveries!

Travis Garner

Very unsatisfactory business from top to bottom. Management seems to not care about the quality of service they are providing. Constantly having new technicians make our delivery due to what I am told is a very high turnover rate. On multiple occasions uniforms are not missing from the scheduled delivery. I am finally nearing the end of an extremely lengthly 60 month contract. I gave my notice to cancel and was never asked the reason for canceling. I just received the following email from the manger is all: "We have received your notice of termination. The contract was signed on July 8, 2014 and goes into effect once the account was installed. The contract was executed by Jacob Sperzum on August 6, 2014 and installed on September 17, 2014. So the contract will run through September 17, 2019. We service your account on Thursday’s so we will make our last delivery on September 12th and will return on September 19th to remove all Unifirst properties, excluding the logo mats. The logo mats will need to be bought out at $166.22 each, plus tax. We ask that your employees turn in all of their uniforms so we can conduct an audit of all returned uniforms. Each employee will be required to return all inventory issued to them. Any missing or damaged uniforms will be billed out at replacement rates listed on contract." As I said, it appears there is little thought or care given to their customers. Not a company I would recommend.

Cam Dahl

Elliot provided great service

Seth Hoyle

I would highly recommend unifirst. They are very personable and our driver Trent is very nice and friendly!

Trever Cordahl

With the awesome service My driver Trent delivers I would never even consider a change in company. Always brings joy with each delivery

Bevin Smieja

Very satisfied customer!

Jeremy Aure

My driver jorden is helpfull

Ashley Chav

Trent, always shows up on time. Never gives us any problems, laid back guy.

Tom Jones

Frendly staff, Great service, Our driver Trent takes care of my employees.

Sue Jenkins

Elliot was so helpful and courteous!

Lauren Studer

Unifirst is a great company to do business with. My driver, Trent, always takes good care of my employees and I. He makes sure any problems are taken care of and always touches base with me about what's going on.

Carlos Senkyr

Great place. Found everthing I needed. Jordan Smith helped out a lot. Great dude.

Emily Jahnke

Trent C has great customer service, and is a great person to be representing the company.

Jason A.

Our driver Elliot is always on time and greets us with good manners. Thank you for the great service!

Tim Lockler

We have been working with Unifirst for a little over 3 years now. They hands down have been the easiest uniform company we have ever worked with!! They are always very responsive and curtious to all of our needs. Thank you so much!

Grant Studer

I’ve always had good service from my driver Trent. Never had a late delivery or a wrong order.

Maria Walker

Very pleased with the service, From delivery driver to customer service. Always smiling! And will make sure we are satisfied by checking on us few days later! That's good & makes me smile!! Thanks Billy Green!!

Sarah S

I am very satisfied with Unifirst, we were helped by Trent who provided great customer service!

bob snyder

Have been working with Unifirst for little over a year, now. we are a new and fast growing business. Customer service is very responsive to our ever changing demands and have definitely gone the extra mile when they weren't required too!

Katie Lund

Overall very happy our driver Trent is great

mike thomas

Trent gave me A+ great service definitely recommend thank you !

rick james

Over all very happy with our switch from Cintas, Uniforms are clean and mats are nice. Our driver Trent really takes care of us Thanks Unifirst

Jessica Sargent

Trent is the best worker we've seen in years!!! I would highly recommend!!!!

kari k

UniFirst services is GREAT and Trent is the BEST!!!!

Jamie O’Brien

UniFirst does a nice job servicing our account. Route reps are very pleasant and always make sure that before they leave, they check in with us. I’m happy I made the switch a few years ago. Thanks for the great service!

Josh Popp

Great Company!

Mesa Sig

Awesome service! Billy always comes in with such a great attitude, big smile and is always very friendly. He is very helpful and answersany questions we ever have. I am so glad my employer went with Unifirst, Billy is the best!

Chad Johnson

So far had great service. The ladys in the office are friendly and our driver Trent takes good care of my employees!!

Tony Flanagan

Our driver, Elliot, goes above and beyond time and time again. Great service and always on time!

Elijah Suess

Trent is friendly and outgoing! He is always courteous. We appreciate the way he cares about our plant.

Kallie Smith

The team AND service is top notch! Always quick and eager to help. Jim, Todd, Tim and the team do a great job!!! If you’re looking for a family environment and great service, this is without a doubt the right company!!! Completely Satisfied!

maryann evans

I just want to say that Billy is awesome he always comes with a smile on his face and has a great attitude! Thank you

seth h

Unifirst has always kept care of us and our needs! Our driver Trent has always taken care of us and always solves all of our problems! Would very reccomend!

Jacqueline Farwell

My driver Jordan was personable, polite, efficient and thorough. Thanks for the great service

Rick Renckens

Unifirst has great service and Trent is great!

Jen Blunt

We really like the service, our driver Trent does what we ask and is always trying to help.

Connor Davis

Elliot is our driver. Great guy who is easy to work with and is always on time every time.

Ati Fleet Service

One of the better uniform companies to deal with when it comes to customer service

Wendys Hiatt

We have had great service from UniFirst. Everybody has been great from customer service to our delivery person. Special thanks to Mike Kelley, Kaley Tupa & Jennifer Duske for going the extra mile,

Jonnny Cage

My driver's name was Elliot and he gets 5 stars. Hes always on time and on point.

Sharon Brown

Trent does a great job of customer service. He is always very pleasant. I look forward to saying hello to him every week.

Travis Irby

I am really happy with this company and how they proceed to do there work. Trent has been the biggest attribute and a joy to work with each time. Obviously Trent is a huge asset towards the team. I wish that I could get the type of service he present everywhere I do business. Appreciate the great work and look forward to future business as always!!!

Benjamin Flores

Unifirst is the best keeps me looking clean and professional... Trent really takes care of us.

Nathaniel Hvidsten

If there was negative stars I would select that. All we have is problems, missed pickups or deliveries, missing uniforms, and forget about sending something in for repair, consider it long gone. We sent in a jacket for repair going on 6 weeks ago. My staff has been having to wash there clothes at home because there is no reliability in what you will get from Unifirst. I would never choose to use this company.

john Buhrman

Elliot is a great guy! Provides great customer service and always punctual. I’d highly recommend Unifirst Uniform!

Gerard Pirk

Very pleased with the on time delivery’s and how courteous my route driver is. Custome service is and always have taken care of my everyday needs in a timely manner.

Jay Skilton

Our driver Elliot is the absolute best! He is extremely nice and is always on time!! Keep up the great work!

Sandy Vaughan

Eliot Van Gaver- gentleman, very knowledgable. Succinct, respectful and personable. I would endorse Eliot for his professionalism.

Jim Carlson

Great service. Trent, our driver, is awsome about making sure my employees and I always have what we need and is very personable. Would definitely recommend.

Sashabuff

Great uniform company to work with. switched to them years ago and have had excellent service from my route rep. Trent !

Todd Maas

Great service thanks Trent.

Jasmine Sailor

Always great timely service. Trent C. Is always so polite and great to work with! I would definitely recommend Unifirst!

Seth Jenkins

Really pleased with their services! Our driver Elliot has been great with requests and any questions we've had. Recommend!

KJ Garage

I usually don't write reviews even if I am satisfied with a company. However, this company was so friendly and punctual I feel like I have to! I am so used to deliveries being late but they give me a time and stuck to it! Their Driver Elliot showed up and was friendly and helpful. This is exactly how it should be!

Jose Guerrero

My driver Matt is punctual and is very helpful!

Adena Omer

Jordan Smith was very helpful and respectful, he showed professionalism and promptness . He is a good represention of the company.

Jenny Moose

Love the service provided by your driver Trent. Would recomend to anyone needing towels and aprons

Jake Radke

Very poor customer service. Shirt has came back 3 times with no pocket. Inquired about damage tags for uniforms just get the same old "ummmmm". They can't seem to fit another guy for a coat. Supposedly this is their 6th time giving him a different size but it always come back with the same problem.

Cierra Foss

Trent has always been super helpful when I needed sizing changes and always very helpful. Great customer service!

Rene Estrada Martinez

TRENT Always on time Very helpful Friendly guy great customer service skills

Olivia Uhart

Elliot is so great and my deliveries are always on time. Thanks!!!

Chad Rondeau

Since Billy took over Dennis's route he's done a great job always making sure we aee taking care with uniforms, new rags,and soap. Thanks dude keep it up.

Tanner Jump

Our driver Elliot was fantastic and perfectly on time.

Lisa Beauchene

Trent c comes in every week with a smile on his face, never run out of anything!

Dave Van Beusekom

At first every thing was going well. After about 3 months the driver changed and ever since there has been nothing but problems. Missed pick ups, lost uniforms, getting uniforms for people who do not work here. Shortages of rugs. Really turning into a big hassle all the way around. Starting to remind me why I switched to UniFirst got fed up with all of the same problems from previous uniform company

Allison OHara

Service was awesome thanks Trent! Thanks Unifirst!

Best Life By Brooke ASMR

Great service! Trent is awesome.

Troy Jones

The serviceman Trent does a great job. He always is very helpful with Everything and always has a smile on his face..

Farhia Mohamed

Jordan is so helpful and he always has such a positive attitude!

Todd Kruger

Trent is one of the best drivers, always happy and glad to help.

Beth Night

Trent keeps me well informed of what going on, people at the office are friendly, couldnt ask for much more, would recommend

Dennis Bebault

Love it, people like Billy are the reason why this company is so great!

kevin Meyers

Our driver Elliot is legit. Always on time and friendly.

South St Paul Steel

We've been with Unifirst for 2 years now. The first year went very well and then everything has just dropped off. We are constantly missing uniforms and it seems like it's a new driver every week. They do have extremely friendly customer service, but it doesn't excuse us needing to chase after our uniforms on a weekly basis. It's very frustrating to have multiple employees missing items - one week a person has no shirts, the next week it's no clean pants, and we've had jackets and liners on order for months that we still haven't recieved. Yes, they are very nice and the people in the office appear to making an effort to set things right, but we haven't had a full inventory of uniforms in over a year and the situation just keeps getting worse.