Reviews of Suds Up Laundromat (Laundry)

Christopher Gemme

The staff are very helpful, and it is accessible, by public Transportation/ car

Amber Hamm

Clean facilities, frendly and helpful staff, decent prices for the machines that seem to be maintained well.

Yari Diaz

On 9/26/18 I visited suds up. I swiped my card on one of the washing machines and after I hit the button to start my wash the machine stopped functioning. I alerted the manager Vanessa of what happened, and without even offering to come and look at the machine she told me that if I wanted a refund I needed to come back to suds up on another day and show her my bank statement. She also stated "it's not fair for me to have to give you a free wash". There were about 4-5 machines with out of service signs on them, making it clear that the machine I happened to use was just one of the many other malfunctioning machines. After noting her aggressive and argumentative tone I decided to end the conversation with her. A short while later I asked a male employee about the malfunctioning machine, this staff member told me that he spoke to the "owner" and that the owner would be calling back to speak to me shortly. I was there for an hour and never received a call. I also left a voicemail on the number listed on the Yelp business page to which I got no response. When I attempted to call the number again the next day, a woman picked up and told me that she was not responsible for dealing with these complaints and that Vanessa would be calling me. To this day I have not been contacted by any management or owner from suds up. Unfortunately, I have since stopped supporting this business after 3 years of being a loyal customer.

Marisol Perez

Christina is a wonderful worker I love coming in when she is there always eager to help and always picking up the place she greets you with a smile and always says have a good day by far one of the best workers suds up has I come here because she is here the manager is always rude not good for buisness

Patricia Nixon

Exceptional laundry service. Best delivery person in the city. Thrilled I found them. My clothes come back super clean and unscented. Perfect!

Andrew Mass

Nice

Amy Chapman

I use Suds Up's Laundry Service, and I have to say I have been very pleased. Someone picks up my laundry from my home; I get reminders the night before so I remember to get it ready, and I get a text in the morning with an approximate time that the service will be picking up my laundry. I also get a text when the laundry is picked up, which is helpful for the times I need to leave the laundry outside because I have needed to leave home. My laundry has always been returned promptly the next day. It's always clean, dry, and nicely folded. I also receive a text when they with an approximate time when the laundry will be returned. Suds Up has also reached out to me when my laundry was scheduled to be picked up during a blizzard and made arrangements for an alternative day. I think the service is great and am glad it's here!

Sue Donovan

My experience at Suds Up has been great. Staff is personable and helpful at all times and the facility is very clean and orderly. I highly recommend Suds Up to anyone that wants to do a chore we all dislike in an environment that makes it better and easier.

Attniel Thomas

Very clean and the staff were top notch. This buisness was not very loud with modern equipment that was never filled. Few equipment were non-functional or broken.

J. Sanchez

Not the best experience I had. Staff it’s super serious not friendly at all I thought I was in a funeral home with her serious face. Most expensive laundromat I been to, I won’t spend my time going in there again.

R Brown

Clean and modern equipment. Nice staff, lots of washers and dryer. Never too crowded. Worth the price and its convenient. I drive a littler farther to get there but it's worth it.

kako sliva

My favorite laundromat. The machines are new. Nice and clean place. Prices are good.

James Silver

Pretty good laundromat, coin opp, dollars and credit cards excepted. The one staff member was friendly and helpful. Plenty of machines, shouldn't be a wait. Would not leave your stuff unattended, had to pry my stuff from the hands of a Hispanic family.

dan swalec

Great service!! clean machines! Plenty of space! The staff is very kind!

CJ C

Affordable wash and dry service

Kenneth Love

Good machines

KORALB

Dirty

Servent of God

I have never been there

Chris Hohn

I drive 10 minutes to get there. Machines and place in general is always clean. Staff is super friendly. It's secure and safe.

C Leger

Lots of washers and dryers - always clean. Gets busy after 5 and weekends. I like that they have their own card that you put money on. I don't like getting quarters or using my credit card. All laundromat's should do this.

Kimberly Glode

Very clean and friendly environment! Love the option of getting quarters, or just using your card or apple pay right at the machine! Depending on when you go, sometimes 90% of the machines are taken up by employees so you can't use any of the washers but that has only happened a few times. Overall, this has been the best laundry mat and the prices are affordable!

Chastity85

First time back since having a disagreement with the manager. Being here today things are back to my normal experience here which is good. He still needs to make the signs bigger from what we discussed, but the place is clean and the machines work so I'll take it! Below my review from two months ago: Nice and clean but they have a very small sign one place in the laundromat that says once you swipe your card you will be charge an extra $10 that will be held on your account. I think that is ridiculous that they don't have it on every machine where you swipe your card so the customer will know before hand if they want to make that decision to have the $10 held on their account. Buy them only having one sign feel like it's a trick and that needs to be address! I just went back to get my clothes and I was bombarded by the manager about my two star review that I just given them, how dear you approach the customer on their opinion on a place where they spend their money! At this point I will not be back

Timothy Powell

Super friendly staff, very clean machines. Wifi that actually works, clean floors and restrooms. I actually look forward to doing laundry.

Audrey Perron

We love it here always

Maame Serwaa

Very neat place

Celena Tyler

Very clean, reasonable prices

Rob Wells

I pass several other laundromats, crossing town, just to come here to do my wash. Keep up the great work!

Carol Ortiz

Over all machines are clean and so is the place I did get a little too much soap in my load and the lady seemed annoyed that I interrupted her from folding I never did it intentionally ...I've seen a younger worker there and she's always very busy and very kind and helpful and has the place spotless

Staci Ingram

The older Hispanic woman and I believe it's her daughter, working there are rude. They would rather hold conversations with each other or on their personal phones than assist customers. It is a place of business, so personal phone calls loudly discussing your personal life is distasteful & unprofessional. When you ask for assistance you are always greeted with attitude & it's as if you are interrupting them. Bad employees. Hire good people.

Pauline Galvan

I love that they have plenty of washers and dryers, the place is clean and they take care of them. The prices are really good

Cassandra skarz

One of the cleanest and biggest laundromats in the area. Machines seem to be new. They do a good job at getting the clothes clean. Washers are slightly overpriced. But that's how laundromats tend to be. Driers do a great job.

Jenna Lanciault

The pick up and delivery service is great because it means I don’t need to try and squeeze time into my busy schedule to get clothes, but! They never come at the time they say they will on the text messages, it’s always earlier, and when your bag isn’t on the doorstep they call and give attitude when you say you’ll have it out by the time sent in the text. Also, they regularly deliver other people’s clothes to me. I don’t even know how much of my clothes have been delivered to other people who didn’t even realize it. And when I called tonight about the stranger’s clothes on my doorstep, the girl on the phone had no idea what to do and even asked if I had the managers number! What do you mean? Don’t you, employee? I’ve been very grateful for finding this service but if they’re going to be this complacent and deliver the wrong clothes to the wrong people, I’ll take my business elsewhere.

Victoria Conway

Don't use your card to pay for your washer. I was charged $15 for each machine despite it saying they were $9.50. I also had my clothes removed from the machine by staff while I was emptying out another machine (I was using 4 washers and they all stopped at the same time but weren't next to each other so I didn't see her). Without saying anything to me the woman took my clothes out and put them in a basket by the door. She could have waited or at least said something to me. Definitely won't be going back.

Danielle L

Nice laundromat but it's very busy and crowded

Brian Murphy

Very busy and usually filled with rude customers from my experience.

Efrain Collazo

Clean and amazing service. People that work there are amazing and helpfull. Love this place. They do amazing work for the community too.

Eneida Ruiz

I love this place super clean and kid friendly. The staffs are always super helpful and always willing to help always smiling and welcoming. there is no other laundromat that can ever compare definitely the best place!

anne ramsey

Friendly staff, clean place, can use cash or debit always washer n driers available

Kelley Givani

We have been taking our wash to Suds Up for a few months now. They do a great job, the staff is always helpful and the manager is a peach (and offers great laundry tips)! I'm so happy we found them (I think it was a google search). They seem to know the other customers well too; a nice friendly environment. Keep up the good work everyone and thanks for all you do!

john lovejoy

Super clean. Quality machines. Cash, debit, and nfc payments available. A+

Melissa joy

Laundry day isn't the best day but finding this place was a blessing! It's always clean, workers are always working hard and are always willing to help.

David Perez

I finished washing five towels on the $4 washer and my towels were soaking wet after the cycle. I called the attendant and she said that it was my fault because I used too much detergent. I informed her that even if that were true, the towels should not be sopping wet. She called Jose and he said that it was my fault and that I would have to pay to run my towels through the wash cycle again. I mentioned to them that I was a customer for the last two years and that I had had a handful of machine malfunctions in the past. I said that in each case, I was told that it was my fault and therefore my responsibility to pay for it. Consequently, this time I asked to speak to the owner, and the two attendants did not allow me to do so. Instead, on the phone, they told their boss lies about what had occurred. Essentially, if you like attendants that will not open the entry door when your hands are full with bags of clothes to wash, smile, be courteous, act professionally, bring their children to work, play inappropriate music, not clean machines - especially soap dispensers, barely clean their facility, hoard the washers and dryers for their wash, dry, and fold business, and be disrespectful to long standing customers, then this is your place. Good luck!

Javontaye Randolph

Cleanest machines, friendly staff, simple and easy to use units. Slightly expensive to use a machine but the drying price is nice and the convenience of using a credit card rather than Change is cool.

Denise Hoffman

its EXPENSIVE

Meli Orr

I drop off my laundry and they do a fantastic job. Love the staff.

Brendan Rys

Great service. Very happy with the drop off and delivery service!

Christopher Carey

The place is clean, everything works and the staff is super helpful and very friendly.

NixonXZ

Great atmosphere to do laundry with an air conditioned location. Wash, dry, and fold services available with a wonderful staff.

Ted Amaral

Great idea, affordable and easy

Adama Jalloh

You can use your card or coins...

Gary Ojerholm

First time here nice and quiet, clean ,no waiting for machines and you can get a haircut while you wait! Save some time and come here oh yeah if your hungry while your waiting there's plenty of places nearby.

Izabella Ingrassia

Very clean staff very nice and clothes get very clean

Chris Gemme

It is a good place to meet people

jamie Lynn

Clean!

Efrain Rodriguez

Nice place to do laundry, and nice employees and machines.

Gary Visher

Good place nice machines, but rough when attendants are do large customer orders that have been dropped off

Michelle Paradise

It was very clean with numerous washers and dryers. There is also an on site attendant.

audrey lambert

Suds is so clean and friendly their machine are spotless the floors are clean and swept. The seats arre commfy and the folding tables are also spotless I have had postive trips to the laundry. Each time I do my wash the clothes some out spotless smelling fresh.The women who runs the laundromat for the owners is always busy and friendly and she also speaks Spanish ! Although I don't speak Spanish those who do are respected with a friendly and welcoming I give SUDS Five. STARS I would give ten if I. Could! Thank you for all you do to keep suds safs, and kid friendly! And clean. Audrey

marlon lazo

Very clean environment and a ton machines to choose from even on a busy day

JackBradyW

This place is very clean, staff friendly, fair prices and options. About as good as they get!

Brenda Boisvert

Friendly, big machines free driers

Mary Bartilson

Afternoon are best, other times can be really busy. $3 washers suck but everything else works well. Can use cc instead of coins

Kilsi Espinosa

Reasonable prices, clean and quiet environment.

Tony Lopez

Good place clean and friendly place

Randi Lucius

Suds Ups is extremely convenient, affordable, and the best part is they do a great job. Always on time with the pick-ups & drop-offs to boot.

tono paz

Good service take cards

Tee Rose

Always very clean. Very nice staff. Loads of washers and dryers. Plus they accept credit cards. I've been going here for yearss.

James Cowan

Great

Gail Smith

This is the cleanest laundromat I have ever been in. There's always an attendant there if you have a problem of any kind. Just a nice place to sit and watch TV while you do laundry.

EugenioooCharlene Ojedaaa

We have been coming to suds up for the last two years. The clean, friendly, and calm atmosphere + the flat screens, vending machines and the fully functional new washers and dryers keep us coming back. Granted the machines are a little bit more money than other laundromats but they work great and you can fit a lot of clothes inside of them so in the end it's worth it. The very knowledgable staff are always working extremely hard ready to answer any questions you might have. They do a great job cleaning up and the bathrooms are always spotless. Thanks for giving us ppl without laundry machines a home away from to simply get our most hated chore done in such an eficiant way + I love the credit card swiper on all of they machines in and out with the quickness. Keep up the good work!