We've got the information of real people like you who purchased the products of MOLLY MAID of Chelmsford (Laundry) in Massachusetts area.
As of day this business has a score of 4.8 out of 5 and this score has been based on 78 reviews.
As you can see it has an average rating is nearly the highest, and it is based on a high number of scores, so we can think that the evaluation is quite reliable. If there are many people who bothered to give their review when they are satisfied, it works.
You know that we do not usually bother to place evaluations when these are good and we usually do it only if we have had a problem or issue...
This Laundry is included in the category of House cleaning service.
I called for move out clean, they were quick and professional! If I wasn't moving out of the area. I would use them again!
Molly Maid has been doing a wonderful job cleaning our home. The teams are friendly and professional and the staff is responsive to any questions and concerns. When looking for a cleaning service, we value safety (our home and cleaning products), professional, insured and reliable and Molly Maids has met all of our needs for 4+ years now.
The cleaners did an excellent job doing the first full house clean.
So pleased with Team #3 here today in Littleton! Great job!!
Just cancelled my service, never consistent, 3 out off every 10 times they did a good job, if that. Hate to give bad reviews, never any personal problems with anyone who ever came to my house. However the services provided were never done properly, details always missed. Things still very apparently dirty and not cleaned. Dirty pots put inside clean teflon ones. Too many ok workers and not enough good ones.
Team #12, Lisa & Guerland. Fantasic, does exactly what I want and need. Efficient, couldn't ask for better.
Great job cleaning my house before listing for sale!! Call them.
I just enjoyed their house cleaning service yesterday, I have to say Inene and Faria did a wonderful job, my husband and I both very satisfied with their work. The Molly maid of Chelmsford always provided great service constantly, thank you!
Provided a 10 out of 10 rating.
Angelina and Rose -- "Team 6" -- are great!. We love when they come and help us get the house "back to normal". Love 'em.
I have used Molly Maid in Chelmsford for more than 11 years. They are extremely reliable and consistent and my house always looks great when they finish. I love coming home to my clean house.
I love my Molly Maid team! Rose and Angelina accomplish in an hour what used to take me an entire weekend to do. They are the best!
Great cleaning service! They always do a superb job. On the few occasions I needed to talk to management about doing something differently, they were always kind and amenable. And the staff carried out the request without complaint. I highly recommend their services! Team 3 is wonderful!
Happy with the service and I like it when I have the same people each time - TEAM 3 - :)
Joe Santoro Burlington Ma - Team 12 was my first experience with Molly Maid and I could not have been happier. The Team was efficient, thorough and did an amazing job. EXCEEDED MY EXPECTATIONS amd I HIGHLY RECOMMEND MOLLY MAID!
First time they come they charge you $110 an hour (55 for each cleaning person, they usually come in pairs of 2). They spent 3 hours at my 1400 sq foot house and it was extremely clean. They gave me a high rate (150 I think) for a once a month recurring cleaning. I was able to negotiate it down to 138. Each time they came after, they spent less and less time at my house, and the quality dramatically decreased. The best thing I got for my money was mopped floors. They would completely miss dusting multiple bureaus and side tables, they didn't clean the base boards, the stairs wouldn't be swept (or not swept well at least). All things that were part of my contract. The third time they came they only spent an hour, making it cheaper for me to pay the 110 hourly rate than the contracted 138 rate. So I cancelled the service. The women were all nice to work with, but the business model is poorly designed. They cleaning people just want to get out and on to the next home as quick as possible. I don't recommend.
I had a horrible experience with Molly Maid. They never fulfilled their promise on their website. I don't understand how it is possible to have good reviews with their poor quality service. I am sure their clients don't even check every single corner of their houses to ensure it is indeed a high quality service. I had webs all over my ceiling for months straight. They never removed ANYTHING from the counter even after complaining so many times with the office - their workers are just super lazy and want to do the least effort. In several occasions the mirrors were not cleaned nor was the sink. The office kept saying that they were going to find the perfect team and it seemed that the perfect team never showed up after 2 years of constant complaints. Also, make sure to keep receipts of every single piece of art you have because they broke something I bought in Europe and expected me to have the receipt to prove the price. At the end they gave me 35 dollars for a 200 euro decoration. They also left my door unlocked more than 5 times and the manager kept saying that they did close it which is bs because I am the one coming home to find the door unlocked. They are just the worst cleaning company ever. This company works perfectly for messy people who can see a huge difference in whatever they do. However, my house is always sparkling clean so I expected a really professional cleaning that would take care of details. Please consider a different company or you will have a couple of headaches if you really expect a perfect cleaning service. PD: and they never returned my keys after I finished with their services.
Team 3 Dependable Pleasant Always a smile Thorough
happy with the service, .....being in a clean home is a great feeling
I've been using them for years now never had an issue. Always great people, even my dog is very happy when they come over despite the vacuum cleaner.
Quality service , responsive staff, and reasonably priced. Very happy with my experience and definitely recommend!
Love my team 3! They are reliable, on time, and don't miss a thing.
Team 14 did a great job, as always!
Team 14 is wonderful. So nice and so thorough. Their visit is a highlight of our week!
Rose and Angelina do an outstanding job. They are friendly and very professional. I couldn't be more pleased.
They had a professional presentation and friendly employees. Molly Maids was responsive to my requests and were timely with arrival. They quickly moved through their work and were enjoyable to have in my home.
(Translated by Google) good attention (Original) buenas atención
My husband and I have been very satisfied with their service for over three years now. Thanks so much, Team #3!! --Happy customers in Billerica!!
Great job! Our place looked spotless after the cleaning!
Amazing Team 3. They came arrived early and quickly got to work. Left the place better than I hoped. I would easily hire team 3 again.
Team #12 (Lisa, Guerland, Lupe) is excellent.. THANK YOU for keeping my home beautiful
Great job!! John & Shirley Morris
Danielle and Sherry of team 1 are awesome! We had the same cleaning company for about 20 years and then suddenly had to find a new one. We were not thrilled to have to start with a new company since in the past we had companies that did a terrible job. All I can say is that we have been really happy with Molly maid of Chelmsford. Danielle and Sherry are the best! We have been using them for a little over a year now and plan on staying with them. Thanks Sherry and Danielle. Debbie
TEAM #7 does a great job for me all the time. House smells great for the next 2 weeks.
I've been using Molly Maid since April and I love their service! They do such a thorough job and they are very professional.
Service quality was good. Got a timely estimate. Actually this was the only place that gave us tips on keeping the place prepped so the cleaning could be effective. That showed that they were interested in getting the job done, not just spend time and charge for it. Professional estimate too. I have left out one star because I was not able to get a confirmation email about the date and time, which left me restless until the day the cleaning was done. On the day they came too early. Sounded like they would like some flexibility on the timings based on their work load but that could inconvenience clients. Hence they stay non-committed about exact timings. But you get a rough time frame, e.g. morning/evening etc. But they'll arrive when they arrive.
So pleased with the staff at Molly Maid especially Team 1 Danielle and Sherry! They do an awesome job, are so pleasant and love seeing my dog Bogey :) Also Gina and Gena at the office are great with handling my schedule changes!
I love knowing that every two weeks, my house will be safe, sanitary and beautiful for my family!
Keiry and Betty from Team 14 make my house sparkle - especially the kitchen and bathroom. It took me a very long time to have someone else clean my house and I am so pleased with the team. Try Molly Maid!
Go Team # 4 - Thank you for your continuous service!!!
Always love coming home after Team 4 has been here.
Cheerful team, timely and have always made a great job of cleaning my house for the past 7 years.
Had a great experience. On time, thorough.
I love Molly Maid of Chelmsford. Everyone that I have dealt with there are so friendly and so nice, Gina, Kathy and my sweet Team 3. I love our Team, they have become like friends and are very special. On the days that I have been home to greet them, they are always smiling but yet ready to get right to work and what a great job they do! One morning I said I was sorry that I had not gotten to empty the baskets and my Team said, "no, no' that is our job and you don't have to change your sheets either, we will do that for you. Just come home and enjoy your weekend"! I LOVE THEM and she was right, It is so nice to come home from work and know that they have done a fabulous job and all I have to do is enjoy! I absolutely have no complaints regarding Team 3 or Molly Maid. They work hard and I appreciate that so much. I love that we can have the same Team every time, I think that is very important for both the client and the Team. I am so very happy that I found Molly Maid and I recommend them highly!!
Staff is super thorough and reliable. I highly recommend them
I had my first time cleaning. It was thorough and surfaces have remained dust free!
They were terrible! I would not recommend to anyone!
Irene and Farah are excellent workers.Listen and Also,they have very pleasant personalities. Thank you for both of them
They do a great job every single time, and are very kind. Our first cleaning we did a long deep cleaning, and they worked miracles. I would highly recommend them.
do a great job and always bring my trash and recycle up from the street after they are done. team 3
They are great. Treat me and my house with a lot of respect. I will definitely use them again
suprised my wife and she was very happy! I will be keeping them on a regular schedule.
Great job Team 3!
Consistently meeting our expectations. Girls are always pleasant and willing to do an extra task if we ask.
Always reliable, friendly, complete job quickly and thoroughly. The one time I had a problem, staff went overboard to assure that I was satisfied with the solution.
Wonderful!
Easy billing, very good cleaning service, teams always do the extra touches I really appreciate. Takes care of my apartment when I can't, this is the best service. They really make sure everything is A-OK.
On time, trustworthy, and they clean my house amazingly. Customer for 3+ years & worth every penny. Irene & Farrah work very hard!
Laura and Sheila did a great job on our house and their folks do every week. This is our first time using a cleaning service and we are very happy.
Friendly and extremely reliable service. They always do a fantastic job. It’s always a pleasure to come home after they visit.
Team 1 (Danielle-Sherry)
Great cleaning service! #Team 3
Molly maid team 3 is awesome! They Did a fantastic job cleaning my house and were great to interact with. I ended up being home sick during their visit and they were very understanding and flexible.