Reviews of Mac-Gray (Laundry)

Johnathan Horowitz

I have been pursuing Mac-Gray Con artists for my refund promised in 2015. I have countless emails from Mac-Gray regarding how sorry they were for the delay, and they would refund to my bank account. Mac-Gray continues to stall and delay the refund they owe me. I guess destroying their reputation, in hope's that it mutes their cash flow will make me feel more satisfied at this point.

Billy Boy

If you're looking for machines for your buildings, I'd suggest you check other options. I've contacted them at least 4 times over the last 1 1/2 years to fix the screens in our dryers. There's been a hole the size of 2 quarters side-by-side for over a year in one of them. Last time they came in, I noticed it was moved to another machine. Or someone did it. Either way, they haven't fixed it. I live in an old wood factory, converted to a location for the elderly and disabled, so I'm worried the lint getting through the screens could eventually cause a fire. They don't care. One of the six machines is usually broken, so I call a lot, You'd think they'd fix that screen while they were here.

Jennifer Lomba

I would give them a less rating if possible. I'm So glad, that Boston Housing Authority is getting rid of this laundry company. There washer and dryer would stay out of order, for weeks. They did not fix there washer and dryer, unless I would call them, and threatened to call the mayor's office.