Reviews of 4th Street Laundromat (Laundry)

David Podelski

Last week I visited this laundromat to get my winter clothes and king size quilt washed. I was impressed that they had top of the line dexter washers and dryers. As soon I went in the store I met this friendly attendant Tatiana there. She told me to drop her laundry and pick it anytime after 2 hrs. I went back to the store after 5 hours and all my laundry was neatly folded and wrapped in a plastic cover. I was thoroughly impressed to find such kind of service available in Frederick. Wish this service is there forever. Keep up the excellent service guys.

Nicole Lloyd

I used to like doing my laundry here, it's nice and clean here and it's cheaper than most other laundromats and it's downtown so you could walk around while waiting for your clothes!

Nicky H.

To the owner: If you are going to employ staff that aren't from the US originally, please teach them what ALL American currency looks like. I couldn't get 4 quarters exchanged for a silver dollar coin to do laundry because, your employee didn't know what it was and turned me away. I even tried to explain to her what it was and she just looked at me. That kind of ignorance is unacceptable. I had to leave and go get quarters somewhere else. I couldn't get quarters at a laundromat. The irony! Epic FAIL.

Mariana Rodriguez

First time wanting to use their services for drop off. I was so excited and looking forward to using this place after all the reviews I read. Unfortunately, when I arrived the window for drop off was closed. There was no note stating when and if someone would be in. I called the number listed online. When the female answered she stated that she would not be in for maybe - around another twenty minutes. Really?? I explained that I wanted to drop off before 11am in order to take advantage of the same day service. She said for me to leave my clothes by the office door. What?? No way.. there are patrons there and any one can take them. Seriously?!?! Then I asked her what time tomorrow would be good for me to drop off. I was told they are closed on Sundays. Huh?? Their website says 24 hours 7 days a week, I’m so confused and SUPER DISAPPOINTED!!

Cynthia Kaminsky

I've only been here in the evening when the staff is gone for the day, but the place is kept up so nicely that I imagine the staff are great people. Never encountered any loiterers. I can get in and out in about an hour typically, even when laundering bulky/larger items.

Richard Boveroux

The facility is well maintained with a large number of washers and dryers that range in price depending on their capacity. The location is right off of North Market and easy to get to. There is a significant lack of parking convenient to the laundromat. I completed three loads of adult clothing and one load of children's clothing for under 40.00. My only negative comment about this laundromat is that the information on the website is not accurate. There was no attendant when I arrived at 0930 on Saturday, and the attendant didn't come until almost 1030. I wanted to use the drop off service but ended up doing the clothes myself due to no attendant being onsite. The website says open 24/7/365, but the phone message says 0600-1000 PM. The vending machine is limited in its selection and is high priced.

Heather Scott

Since the recent new management took over, this place has really been overhauled (in a great way!). Very clean. Machines are a little pricey. Vending machines and a TV. They also offer drop-off laundry services (and possibly delivery?).

Tammy Cho

The large machine in the front was broken but had no broken sign. Wasted $6.50. Had to hit the emergency button and restart load in a different machine. Called the phone number on the wall and nobody answered or called back. I’d like my $6.50 back. I’d also like the time wasted back as well.

Julius Allen

I love this place! Mark is awesome, the facility is clean with state-of-the-art equipment and security monitoring which makes it a safe place! They even gave my my 1st delivery on the house. I said it before and I'll say it again...I love this place!

Chip Roberts

I want to thank Kevin and Beverly for the outstanding customer service I received over the years of using their drop off services. I traveled to Frederick on business several times in the last 5 years. Each time I am in town, 4th Street Laundromat is the only place I trust to get the job done right. I drop off my week's laundry early before going to the office and it is done and ready to be picked up (or they will bring it to me) later that morning. The electronic invoicing is convenient too. Many of my co-workers use their service as well, as we are typically working nearly 80 hours a week. For great prices and great service, please do not look to anyone else. Kevin and Beverly will take care of you! Thanks 4th Street Laundromat!!!

Randy Jones

Very expensive but good

Petronilo Crecensio

It's very clean place.

Ann Culey

My favorite laundry in downtown. Safe and well lit. Good hours but on Sundays is overrun with those who waited until the last minute to do their laundry. Owner says hello every time he sees me there. Only down side is sometimes TV is too loud and depending on which dryers are working drying can be a challenge when customers from one side spread their drying out to so many dryers on both sides of laundromat, have had to wait to use a dryer right next to the washer I used.

Galen Morres

1st time patron- called to use the pickup/drop-off service. Kevin returned my call within minutes, clothes were picked up same day and returned the next day. Very pleased with the communication, professionalism and how easy the whole process was.

ASK THE KIDS TOY REVIEWERS

There was a huge flood in our home so we had A LOT of mildewed laundry. The staff came and picked up our laundry and professionally cleaned and folded our laundry to perfection! It smelled amazing, and it was folded and sorted Beautifully! They delivered it to our home the next day. I will sing their praises forever & their staff was so kind. Thank you again! We will call you all again! Your services were amazing!

James Wolfe

Clean and well equipped

Peter Heiss

Good place to do laundry.

Diane Foland

Mark and Beverley are awesome! Friendly staff, top quality machines, all in a clean and safe environment! Even if you have a washer and dryer, this place is perfect for larger items like comforters and curtains. Don't worry about time because you can drop off while they clean, dry, and fold for you! Don't have time for that? They offer delivery. A gem of a laundromat!

Charles Erwin

Great laundry mat. This is many blocks further than the nearest for me but worth the trip.

Al Ferderber

I discovered this place about a year ago, and had such high hopes for it. The two women who seemed to be in charge were very polite and friendly. I dropped off my laundry, paid in advance (including a sizeable tip every time) and was told when it would be ready to pick up. To me, that was very important since there is no parking for this place, and I have problems walking. The last time I was in my laundry was not ready at the designated day and time. There was no phone call to tell me there would be a delay (even though they insist on getting your phone number whenever you drop your laundry off). Nothing. When I asked when it would be ready, no one seemed to understand English and just looked down at the floor. I got the message. Very disappointing. I hope they've gotten their act together. Frederick needs a good reliable pick up place like this, and for a while the employees did seem to be trying. But I won't be going back again. They lost a good, reliable customer who tipped quite generously.

Athina W

Great customer service! The staff were very friendly and helpful. The laundromat itself is clean and well-maintained. I used their wash and fold drop-off service 2 days ago and I was very pleased with the overall experience, plus it was very affordable at $0.99/lb! We travel the country for my husband’s work and have used several wash and fold services and this place by far is on the top of our list. Our clothes were washed according to our special requests, they were folded perfectly, and ready for pick-up on time! Even though there is another laundromat closer to us that offers the wash and fold service, I will still drive 33 minutes to this place because I feel more comfortable with the staff and I had a great first experience. Only thing I wasn’t a big fan of was there’s not much parking available besides the 2 side street parking and the garage next to the laundromat which seems to be always occupied. But the parking situation is understandable as they are located in the downtown area of Frederick. I just double parked in front of the cars parked in the garage and it didn’t seem to be a problem when dropping off and picking up our clothes.

Erin Teague

Good laundry, in an older building that has a slight smell. Parking is at a premium but its downtown so you can't expect better than that it's free.

Sue Nobitz

I am so pleased with the laundry service offered by 4th Street Laundromat...Beverely picks up my laundry in the morning & I have it back in the afternoon folded & ready to put it away. Everyone at the laundry is friendly & helpful. They offer many household services. Kevin the owner is the best...You will never be disappointed...I am partially disabled & appreciate all the help they offer...

David Winkler

If you need to do some laundry in Frederick, this is a good place to go.

Johnny Sanchez

Convenient and quiet

Dave Lufkin

Relatively clean, good machines, good prices.

Irka Pereira

Frederick was needing this place a looong time ago!! First thing you notice when you come in is the smell of cleanliness!!! No more dirty floors with dryer sheets all over the place, moldy washers, and bad smell like other Laundromats around Frederick!! This place has a person all the time cleaning and taking care of the place all day, also they have a drop off service the lady in charge "Tatiana" is a pro!! she takes great care of your clothes!! And if you cant drop it off they will PICK UP your clothes from your house and deliver it back!! Snack machine, working T.V, and a clean restroom!! Felt secure while washing my clothes. Highly recommended!!

Ken Diliberto

Great laundry service.

Linda Davis

All washer machines & dryers in complete operations, amazing services for pickup or drop off and delivery for everyone needs, also very clean environment, generous, courtesy staff employee, Especially, their employer as well. ***** rating for this business establishment.

Phanein

It's a laundromat. The machines aren't super expensive, the staff was nice the only time I saw them. I haven't seen any homeless people sleeping here unlike the other one right down the street. The soda machine actually works and it has wifi. I don't really know what else you want from a laundromat.

James Schley

Everything work fine in laundromat enjoy my visit

mia hunter

I had been using this laundromat for over a year and I was very impressed and satisfied. The management and owner were great and very accommodating. Well as their business picked up they hired a young lady and that's where the service began to go down. Whenever I had an issue the young lady became irritated and seemed displeased that I had anything to say at all. The last straw for me was when she stated I complained all the time and always had something to say. I told her absolutely when I am spending my money expecting a facility to be clean. There was vomit all over the floor on both sides of the laundromat and when I complained to her she stated I needed to talk with the owner and she did not have the telephone number. When I did speak to the owner I told him I would never return unless he removed that young lady. Needless to say I have not been back and won't return.

Hussien Elhady

Excellent service and customer care. The attendant was very accommodating and personable in addition to the outstanding wash and fold service and very reasonable rates.