Reviews of Lowe's Home Improvement (Laundry)

Ray ram

They offered me a job but I had to much fun at some point in my life

robbie pearson

Great place for all your home improvement needs very knowledgeable staff

Ken Malley

A go to place for home, farm, and light commercial products

Patricia Shockley-Hasche

Not my favorite Lowes but friendly helpful staff.

Rick Kremer

Never ever do a special order from this store. I ordered some simple vinal corners on july 2, supposed to be here by the 18th, well now not going to be here for another week.

Mike Parks

The help was great as always James in the paint Department he is always helpful no matter what I ask him he was great good man

44th Records

Found EVERYTHING I needed plus

Sommer Lawrence

Robert in doors was amazing! Couldn’t have asked for better customer service!

Joe Bishop

Did not have what I needed - a house for sale sign.

Jackie Ricker

Great place to shop.

Reta Smith

Very bad signs with the plants they had 4 for $10 signs everywhere but the plants that was buy them was $15 very confusing if Walmart done that they would have sold them they would have had to sold them 4 for $10

Jacob Thomas

Does not stock bolts in the drawers. Only had 3 packs and was told that they do not fully stock them....

Brad Mullins

They always have everything I need. And if I have any questions, there is always a friendly associate right around the corner ready to help.

Farrell Costello

One of my favorite places to browse tools etc.

Christine Marotta

Assistance is is hard to get, tenancy to pass the buck. But when you can it's usually good. It's why I'm not giving 4 stars.

Trish Jaggers

My favorite home improvement store. Good prices, very helpful staff.

Cassondra Lashley

Please bring back parts for the high dollar appliances we purchase there. SMH

Ricky Parker

A great place to pick up all the supplies you need for that do it yourself project!

Phyllis Steenbergen

I love DIY projects and this is THE place to get everything you need.

Justin Derr

Really big store a little hard to find things but clean and easily spotted departments.

Barry Rutherford

Lowe's has it all. Got all the supplies I needed to repair some drywall and set a granite stone.

Matt Johnson

They have hammers. They have nails. You can build anything you want. Me? I'm going to build that daggone treehouse my dad promised me way back in 1985. I have been waiting for it, but I don't think he's ever going to build it. Thank you, Lowe's, for the materials to build my dream.

nathan amell

As always they are friendly and know where every thing is.

Ann Faller

They always have what I need, and experienced employees to help you.

Jason wilborn

Every time i come to this Lowe’s, i leave aggravated and i am a very easygoing person. Being a home improvement store, customers generally have questions or ask for advice, at this store, you will get either get an “i don’t know” or a debate from the workers. It’s not all of the employees, just 99 percent of them. Lately, most of my issues have been in the garden center, while shopping, i went out the gate to browse the plants, two associates locked the gate with my buggy full of items on the other side, when i asked if they would let me back in so i could get my stuff, they pretended not to hear me, even when i yelled. So i left and went to Home Depot. Then tonight, i go looking for a tree in the garden center, and before 8 pm, the gate for the garden center was already locked, an hour before closing. Ok, not a huge deal, i had a specific tree i was looking for and asked the three associates out in the front for assistance, and got 3 i don’t knows. So i walked to the front entrance to get in and then back to the garden center, inside i found one, but it wasn’t exactly what i wanted, So like a fool, i asked an associate where more could be found, and he didn’t know and asked a younger blonde female associate, this girl wanted to argue and say that they didn’t have any in the store and just because i seen it on line, doesn’t mean they carry them. Whoa, I’m just going to say the way she talked to me, she’s lucky i walked away, but if it ever happens again, i can’t say that i will. Lowe’s in Glasgow KY is great, and i believe from now on, i will either make the 30 minute drive up Lowe’s in Glasgow or go somewhere else. I spend way too much hard earned money at Lowe’s to have to deal with it

Charlie Page

Good found what I needed

Jennifer Whitbeck

Still a great place, lots of selection. Seems like more people to help you which is a big plus.

Charles Cook

Great products for home improvements.

David

This place is always so unorganized it’s very frustrating. The management here is terrible, most of the time you go to them for help and they can’t help you either. There is a guy that works at pro services named Kelly, very rude guy. I wanted to have a deck built, he was very rude and acted like he didn’t have time to help me. So I just went to Home Depot and got my deck built with them. I’m not shopping here anymore.

William Allen

Do not stand behind their appliances. No returns!

James M

I go to Lowe's all the time. The layout of the store is much more appealing to me than other stores of the type. Selection is great and the product manufacturers are who I like. I go here for all my home update needs. I even buy my garden plants and seeds from here in the spring and summer. It's also one of the few places I can find a good price and availability on hickory chunks for my smoker. Parking is usually no issue and if i had to find a complaint it would be the availability of the carts for lumber sometimes. 50/50 chance on whether or not I can find one easily. Not an issue though. I've rented equipment here and always had a good experience. Plus they offer veteran discount when I show them my VA ID card. Cant bet'm. I'll shop here over Home Depot any day.

Jane S

Typically very helpful staff, i came today to pick up a special order. Service was horrible. It took customer service close to 10 minutes to locate someone to give paperwork to for them to go pull merchandise out from the back. Then I stood and watched that worker stand around chatting with others for more than 5 additional minutes before he finally sauntered off to the back to pull the merchandise. Waited an additional 26 minutes for them to appear with my stuff. Seems they were looking for an item that did not exist! Guys were friendly and helpful but we were there for an hour or more to pick up an order. That is foolish.

Justin D. Flynn

Great customer service from kristen. Went to buy a trailer and paid for it, then realized it didn't have electrical hook up for trailer lights. No problem at all with the return and her attitude was great. All employees everywhere should be this to customers. She even checked online to see if there was a comparable trailer to the one I was interested. We didn't find one for the price that had everything, but the effort is what matters.

Dennis Ginn

Jessie brings customer service back and it is refreshing to see. Customers feel appreciated and always get a smile!

Pat Green

Had to wait on myself.!!

Jarrett Foster

The employee's here are always polite and helpful!

Linda Simmons

I own rental properties in the area often buying appliances or looking for equipment to fill needs that I have at that time most of the time I can make my choices without assistance but there are times that I cannot and it has been difficult to find someone to help in the past not on my recent visit people were there asking if they could help they were smiling acting as if they were glad to be there and help you. it was Without doubt one of the best experiences I have had at a retail establishment in years that Lowes has it down

Ember Animus

Always has what I need at a decent price

Angela Jqmes

The place is just too big

Michael Riggs

Had most of what we wanted. Was a little hard to find some stuff though and employees were scarce.

Carolyn Carpenter

Always find what I need. Helpful associates & friendly. Prices are very good. We are always totally satisfied. Been a faithful customer for years regardless of where I am living.

Joe Powell

Appliance workers where great, cashier was clueless and not very helpful and lacked customer service. The manager for customer service stepped in and was extremely helpful.

Susan Morvillo

My go to store. Help is always knowledgeable though sometimes hard to find

Richard Estes

They didn't have what I was looking for, but they had something which woukd work.

Al Eudy

A really improved work force.

Gary Johnson

They have just about anything you would need for home improvement, and the prices are good.

Jason Seidler

Best store ever......Tools....oh yeah!!!

mj sincity

Very kool place!

Ronnie Hood

You can get Lumber in different links and the price is on it that's hard to do at Home Depot

Tom Rourke

I live less than 2 miles from this store so I am there often. At times, during a project, I will be there 3 or 4 times a week. They have what I need and the employees are well trained although they seemed to have an influx of new employees which made getting great service a hit and miss. In store service and merchandise is 5 star. Buyer beware of having anything delivered. They were suppose to deliver between 10 and noon. We called the guy who called at 9am around noon but no answer. They told us that we were first on the delivery schedule. When he finally showed up I made the comment about schedules get messed up. He never made a comment and acted like he was going out of his way for us. So, if you see it on shelf you are good. Delivery? Avoid it.

Tracy Brown

Asked for help. They paged someone. Waited 15 mins no answer, left. Went to home depot got help immediately.

l mis

Found ant spray made with lemongrass.

Wanda Bayley

Come here if you're interested in impoveing your home this is a great place to go.. They have everything

Shane Robinson

Always great prices and what you need to do a job.

Connie Boswell

Great service

David Moore

If you want something damaged or wrong ordered this is the place to go.I hope I never have to shop here again!

kristin Fisher

Lot's of staff. Friendly and helpful (at least they try).

Cake

They have everything your looking for, but I think they never heard of customer service!!! You have to catch someone to ask them a question, to get a snob look like your ruining there day !!! People if your goina run a company make sure all your employees are trained well! When I was a CSR every single person that past me I smiled and asked if they needed any help, even if I was having a horrible day.

Steve Wright

Good store, mix of great people and those that just don't care at all. Keep looking you find a good one.

Jan Davis

Overall, ok. They often are very busy. Sometime hard to find an associate to help.

G ball

Great prices and discounts on plants and trees today!

Christopher Hudgins

Good products and selection but store is always a mess.

Richard Keith Sr

Very helpful employees, good selection of building and hardware supplies.

Susan Crain

Was ok hard to get any help tho wish they would offer better customer service

Ben And Meredith Ferguson

Joe took over the sale because Bill in the lawn mower section admitted he was too busy doing price tag maintenance. I purchased $1600 Husqvarna mower. Thanks Joe for coaching Bill on the proper customer service skills.

Cody Burris

Great expeirence every time I go they ussually have what I need in stock. Great for my hobbies of electrical work/Networking and pond and house improvements.

Sue neblett

I love their sales and garden center and I walk in there sometimes for exercising.

dorris maynard

Our visit was okay. There didn't appear to be many employees on the floor. No one to greet you or assist customers.

Thomas Porter

Every person I asked, was more than willing to assist me.. good experience..

Garrett Roll

Good store but it is difficult to find help when you need it....especially during the week

JandR timber

10 percent Veteran discount

Jeanette Harris

Maybe the best customer service experience I've had ever! Marty helped me load a 4 by 8 drywall panel and an 8 foot furring strip into my compact cobalt in the rain. I greatly appreciate it!!! You rock!

Amber Beach

Lucas was very helpful and very nice.

Eddie Fisher

Got in and out quickly despite all the other shoppers.

Deborah Roach

Today I went to Lowe's in Bowling Green Kentucky. I had galvanized piping for under the house that I had bought and was returning because after two hours of myself and a neighbor working on these pieces of piping and unable to get them to stay together I was returning them for something that would be easier to put together. There was no such animal unfortunately. I asked the girl working in the department if there was anything similar to this that was easier to put together she checked for me and said there wasn't. So I asked her if there was someone there that could put this piping together for me. She went and got Joey. Joey started working on the piping and told me he would show me how they go together at which I replied that I knew how they went together but they wouldn't stay together and then I said " I am not purchasing this piping if someone can't put them together for me", because I was so frustrated with that my blood pressure was going up. After several minutes of Joey and the girl in the department (I did not get her name but she was very helpful) trying to get this piping to go together Charles came back from his lunch break. Charles then took one of the pipe pieces and said that he had never had this kind of trouble with this before. Long story short they (Joey and Charles) worked on this piping for me for 45 minutes to get 5, 5 foot pieces put together. They went above and beyond being helpful. I can't give out enough praise for these three employees. Thank you so much for your help today! Joey and Charles worked so hard and as far as I am concerned they both deserve employee of the month. Thank you to all three of you for your perseverance and dedication to making my day a day I will always remember. I have always used Lowe's as my go to store and I definitely will highly recommend Lowe's in Bowling Green KY. You guys are the best of the best!

Amy Curry

Poor communication! Poor customer service! All they care about was the sale, then nothing after. I purchased a washer and dryer on Saturday. I asked for it to be delivered, since it was free. The delivery was scheduled for Wednesday. I realized shortly after I left that I did not get a delivery time frame for Wednesday so I called back to confirm delivery time. I was told that they don't give a delivery time or even a time frame, that it would just be some time that day. I was also told that they tried to give you a 1 hr heads up that they were coming your way, but that all depended on how their day was going. So let me get this straight, even the cable guy can give a time frame for service, but Lowe's (a huge commercial conglomerate) cannot figure out how long it will take them to make deliveries that day and give me a window of service?!?! Are you freaking kidding me?! Then I asked to confirm my contact info, and was told that the delivery was scheduled for a week from this Wednesday, so 11 days from purchase. This is not what I was told at the time of scheduling. The person I spoke to just acted like I should be well aware that it took 7 to 10 days for delivery. How would I know that? So, then I asked what day would my order be arriving at the store for me to pick it up. I was told they had no way of determining what day of arrival. Again, are you kidding me? Needless to say, the communication is terrible, there service system seems to be very antiquated for this day and time. I did speak to a manager, who was absolutely no help and again treated me as if I was stupid for not knowing that deliveries were always scheduled 7 - 10 days out. Not sure how I'm supposed to know the inner workings of Lowe's delivery services, but apparently I should. My recommendation is don't be in a hurry if you buy something and want it delivered, they will do it in their own sweet time and expect you to be thrilled with it. And if you want to pick it up, be prepared to not know when it will arrive from the warehouse and call daily (their suggestion) to see when it arrives, because they have entirely too many customers and cannot be expected to call you (their words). All they cared about was making the sale, and after that they could care less about you getting your items or not. I felt like I was in the twilight zone, hearing the same thing over and over. Extremely poor customer service and communication.

Geraldine Morgan

Lowers was busy today and they were having problems with their alarm system. It would ho off every few minutes at a very high pitch. I didn't shop because my ears were hurting after just a few minutes

terry smith

They always have what I need at this location.

Glenn Pence

Always clean and well organized store! Helpful folks manning each area! They will help you find what you need, not simply what you think may be helpful! Very well stocked and organized!

Bennie Neal

Staff was helpful. And a great selection of supplies.

Tina Marie Brooks-SHADED/lyricmayze

craftsman electric tools Sanders and jig saw a 10$ bowling green k-dog collectables visit me on Facebook older but still work. try before you buy

Lisa Guerrero

Love the garden section. The workers are always happy to help you find something or help you move something. Reasonable prices on their plans

Leon Bratcher

I always have good service at Lowes.

William Remington

Great place to go for tools.

Denise Lipscomb

Always love lowe's. Spring flower selection.

Jonathan Last

Absolutely do not order anything for delivery. Horrific customer service, zero communication. No one I’ve dealt with has been proactive with customers. Poor attitudes abound and follow up procedures are non-existent. Will not be shopping here for anything regardless of any sales that may be going on. It’s not worth the headache of having to deal with the environment and ineptitude. Simply deplorable.

Jennifer Shockley

Hardware department person kind and helpful about my question. But took several times to find someone to help. We were told by the helpful employee which correct section we needed we found the item but the person in Plumbing horrible attitude and rude as heck. Smartass behavior is not appreciated when on a professional level is needed. Complained to manager on duty but my issue was not taken seriously

FlorePleno Farm

Unfortunately unprofessional and impatient. Employees do not seem happy to work there, and are not happy to help. Why, then, should I be happy to shop there? This is a very sad end to come to, as Lowe's had been my favorite place to shop in our last few cities of residence.

Michael Meidinger

Love it. My favorite hard ware shop

Amanda Givan

If I could give zero stars, I would. We have ordered flooring through Lowe’s three times ( they’re the only store that carries the Pergo flooring that 2/3 of ours house is in). The first two times we had problems with the order not coming in when anticipated from the distribution center and there has been no contact from the store with updated order status. Water under the bridge compared to the most recent order. I went to place an order online for the flooring and it was not available at my local store, but I could have it delivered to a store an hour away, fine. I placed the order on 5/20 and it stated 3-5 days for delivery. No confirmation received that the store received my order so I called to confirm, she stated the order wouldn’t be in until 5/27. On 5/24 my order was delivered to the store. I went to pick up the order on 6/3, store wasn’t busy but I waited almost 45 minutes for my order to be brought up to me. The flooring was not what I ordered. The associate at first tried to make out that I ordered the wrong flooring, which was not correct. He assured me that the store manager would contact me within 48 hours and that he was going to contact the distribution center to get the correct flooring in. 24 hours no response. I called and asked to speak with the flooring associate, he stated that he contacted the distribution center and they were supposed to be sending the right flooring. I requested to have the flooring shipped to my local store or to my home as an inconvenience customer service gesture and he was supposed to have the manager call me the next day. 6/5 6:30 pm I haven’t heard from the store. I called, the store manager was gone for the day so I was transferred to the assistant manager for shipping and receivables. After being on hold 30 minutes and disconnected THREE times I was transferred to her. She was rude and didn’t care about my situation. She refused to offer any concession for my troubles. After arguing with me she finally agreed to have the store manager call me back the next day. 6/6 - 6:30pm, still no call from the store manager. I called the store, he was gone for the day and at this point I’m refusing to speak to anyone else at the store. The customer service representative said she wrote down my information and placed it on the managers desk to call me back first thing the next day. Today is 6/8 and I have yet to hear from the store manager, or anyone else. I don’t know if the correct order was delivered or what the status is of that. My patience is running out. We were supposed to complete the project this weekend, but we are not in possession of the flooring. This is not the way to handle customer’s order issues. I did nothing wrong, this was all on the distribution center for not confirming the correct flooring was going out. So disappointed in the way this has been handled and I don’t appreciate being treated like the mistake was mine. Contacted customer service at Lowe’s Corporate this morning and am waiting for someone to contact me.

T Jizzle

Great place

Michael Rogers

Helpful and friendly

Sarah Wilson

Always a great experience! They are also dog-friendly! The staff are always great and the store is always clean!

CHARMAIN WILSON

ONE OF MY FAVORITE STORE

John Wick

Live in small town if i can't find nothing here i go to lowes first.

Robert Clark

My credit card balance is zero but my card keeps getting declined.

Lisa Wagoner

Couldn't find what we were looking for.

Dustin Lane

Friendly staff. Quick in and out stop. Always a fan of Lowe's!

John Beck

Black Friday sale for mulch in April!! Loaded car for free so score! Did not go inside the store proper.

Angela Fernandez

Great! Cassie in Lawn & Garden assisted me. Awesome Customer Service. She's been there 12 years. Impressive!

Michael Brindley

Always a great shopping experience!

Tarzan Tarzan

Well I have a problem I was looking for a piece and the employee just left me so I could not get my part so poor customers service

Mark Nethery

Has most things you need but most employees don't have a clue where anything is

Thomas Hayse

Good store one stop shopping for home improvements.

Kim Lindsey

Best place in Bowling Green to buy things needed for your home

Greg Telles

Hard to find service. Selection of items we were looking for was not great and filthy.

Kevin Strawn

Better experience this time but still not home depot

Patty DeJarnette

Good stock, prices good.

Candy Walker

Use to when we come in there was a lot of people that was right there to help you out. It seems the customer does not matter much anymore.

Ron Peterson

Store could use some work, starting out with management training

Martin Born

Good, easy and friendly as always

Kevin Cochran

Good hardware and home improvement supply store

John Wiitanen

Very nice clean store. Helpful Employee's

Brittney Stratton

Staff was very friendly, they have all the gardening supplies you need. Got a huge bag of dirt for 10 bucks. Can't beat it!

Greg melillo

good store, great staff

Teresa Kidd

Ok...didnt have what I needed and took a while to find an associate to ask.

Renee Coleman

I stopped in to buy items to complete a fire pit. I had a photo with dimensions and asked how many blocks I would need. I was told to choose a color, which I did. Then, a young man said he didn't know how many I needed. An older worker came over and told me to tell him how many I wanted because he couldn't help me figure how many I needed. Home Depot didn't have any problem. The nice employee there sold me exactly what I needed. Thank you Home Depot!

Freddy Morris

Here is why you do not want to have Lowe’s install your fence! April 8, I contacted Lowe’s about putting in a fence. I was told that someone would contact me and measure. April 26, Lowe’s rep. came to my house measured he gave me the price. He had to have full price. April 30, paid. Was told fence would be installed in 2-4 weeks. May 7, check cashed. May 15 and 28 called rep. was told that the installer would call me. May 28, installer called and said the earliest he could install my fence would be June 17. I told him no, just give me my money back. The rep. Called me back and said he would get it done the week of June 10. Here it is June 17 and the fence still is sitting on my driveway.

Paul Fransen

During recent visits to the Bowling Green Lowe's, both Madison and Richard were extremely helpful in locating the exact lawn care products that I was looking for. It can be overwhelming to shop in such a large store. However, these employees in particular have demonstrated friendliness and prompt attention, as well as excellent knowledge of the various product lines and that has made my shopping experiences at Lowe's much less intimidating. Thank you!

David Calvert

Great Store !

heather balfoort

It was very pleasant Weldon the manwho helped me was very nice

Wilmer Woods

Got a top it on sale saved 50

Susan Baran

I love that Lowes offers a discount to our military families. We have had to purchase a hot water heater and a new stove and oven because ours died on Christmas day while in the process of trying to cook our holiday prime rib dinner (thank goodness we had a grill to improvise with) since the 1st of the year and the discount helped a lot! I am also a huge fan of their plant selection. They have the BEST air plant selection I have ever seen.

Hydiatu Konneh

Helpful people. Willing to do anything you ask. Will explain products to you. Willing if possible to come out to your home free of charge, if you experience a problem with a product purchased or did not understand what to do. They are just good human being.

Jessica Cardwell

Awesome! I went to Lowe's because of some horrible customer service at Home Depot. I requested a manager so I could get my purchase done as painlessly as possible. Little did I know that Lowe's actually has the best customer service I have ever had at any store. I was delighted at being treated like I was a valued customer. Our Assistant Manager, Matt was great. He was very efficient, located what we needed and processed our order so we could get on with our day. He knew exactly what he was doing, and within 20 minutes we were finished! What took 3 days and multiple phone calls to Home Depot, took 20 minutes! I was also happily surprised by the free delivery they provide! Wonderful people. Great management. Thanks Matt!

Luis Chavez

Its the best place they evrything on stock like shoud be

The Long family

One of my favorite stores to go to.

Mark Renfro

LoveEverybody Because Lowes gets it done. When building and having fun.

Wesley Barnhart

I always love to shop at Lowe’s and my companion dog loves them too

Tim Rich

The products are awesome but the employees could care less, no customer service

Nancy Westbrook

They have just what I need .we don't have to go anywhere else.

Ranell Cline

Sales associate was extremely helpful. The product was not available in the color that I wanted. The associate went on line to help find the proper color , explained time to store. Very satisfying experience.

Chrisonja Meyer

Always have what I need. Easy to find

Ellen Micheletti

My washer and dryer finally gave up the ghost after 20 years. So off to Lowe's to check it out. A big shout out to Ernie who was so helpful and got everything set up. Things are a lot more complicated than they were last time I got a washer!

Jeffry Schlabach

Great selection, however this place is more for contractors. Prices are average, lumber okay, it's a safe option.

Linda McCawley

Another of my husbands favorite places.Says they need more people which knows about the items.

Michael Burton

Gary in Plumbing is very knowledgeable in plumbing. Knew exactly what I needed and was on top of things. Hope he is their every time I need something in plumbing. Highly satisfied!

Terry Daniels

Nice selection but not very many bargains

Ben Ferguson

Went to buy Husqvarna mower. Had to find someone to help. Bill was too busy doing sale tag maintenance. Asked for manager Joe and made the $1600.00 purchase. Now teach Bill on customer service vs task work.

Bobby Fox

The service has gotten a lot better since the last visit , keep it up!!

Oogle McDoogle

Lowe's is a great place and I liked it better than home Depot

Donnie Phillips

Great place for anything home improvement

chelle lawrence

Everything you need and then some!

Harry Broker

So convenient. Great service and great prices.

John Robertson

Stop in there all the time to get stuff I need to get a job done. Like the layout way better than Home Depot

Richard Chez

Great. Takes too long to shop because of everything

Anne Mimms

Very helpful, knowledgeable of mds . I would recommend Lowe's.

Holly Leonard

Gotta love Lowe's. Ya just gotta

Johnny Bullington

Great experience at Lowe's in Bowling Green, KY. An associate helped me find the specific drill I went there to buy. Very helpgul and friendly. Not only was it marked down 37%. I also receifed a 10% military discount. Checkout was also quick and easy. Very polite associate.

Patsy McCormack

Good place to get some paint in your building supplies

Miss Jennifer

Very nice people and great service

Robert Lionshield

Employees every helpful.

Robin Craus

Very helpful people

WorthAShotFarm Allie

We have purchased the majority of our supplies for our home remodel at lowes. What I like best is that they constantly have clearance items which has saved us thousands of dollars on each project.

Gina Moore

Very friendly and helpful staff.

T Adams

Don't know why the rating is so low on this particular lowes location. I've always had a soft spot for this Lowe's in Bowling Green, maybe because it's the people who are so personable. I was only in there for just a few minutes but was able to find what I needed over in the power tool section and the employee was very helpful.

TheFlyingApplesauce

Friendly staff that knows what they're talking about. Prices are competitive with other stores in the area. Overall a solid place.

Anne Lawrence

I waited 15 min for someone to assist me. Called the store and asked for help on isle 50. Waited 15 more min. No one ever showed up. Store was not crowded. Really disappointed since I routinely shop at Lowes.