You will see all the opinions of real people who use the services of Laundry & Tan Connection (Laundry) in the state of Indiana.
At the moment the business gets a score of 4.1 over 5 and this score has been based on 260 reviews.
You may have noticed that the average of ratings that it reaches is really good, and it's based on a large number of opinions, so we can be quite sure that the assessment is quite credible. If people have bothered to leave their score when they've done well, it works.
You know that we don't usually stop to give evaluations when they are positive and we usually do it only if we've had a problem or issue...
This Laundry corresponds to the category of Laundry.
Very clean...and staff are helpful
Very nice
Nice staff
It's ok....
I went to do laundry and there was coach roaches coming out from under the washing machines I seen two and smashed one of them and told the night shift girl about it she then picked it up with a wash rag. And said “people bring them n and leave with them all the time. Also mentioned that people bring and leave with bed bugs to” at that point I wanted to leave but I already through my clothes in the wash so I had to dry them. And then Out comes the second coach roach from under the washer. Like why would I want to come somewhere to clean my clothes and leave with bugs possibly. I even asked nicely for a refund that night she said no. And then I asked for management and the store manager at even said no I only spent about 25$ there but still it was a awful experience and I DEFINITELY DO NOT RECOMMEND GOING THERE. ALSO the staff was very inconsiderate and rude of the situation and didn’t even really care. Saying they treat for roaches once a week n bugs ok. Well if that was true u guys wouldn’t have a active problem. But I feel like everyone should be aware of this.
Staff is helpful and attentive. I go weekly
Clean, nice staff, I would go back!
Good laundry place.
huge location and always have availability
Great staff. Supper clean store. Same staff has been here for years.
I love their new washers and dryers everything gets finished a lot faster
The staff is friendly and helpful.
Not the cleanest place in the world. The tables to sit at are small and the AC it's consistently broken. The machines are old and all are very expensive.
Good washers and fast and convenient to other stores for quick last minute supplies
Laundry & tan connection are average price for washers and dryers, but clean and fast so I prefer them. This location is twice the size of the laundry and tan on 135 & countyline so there are at least twice as many machines. It also has dry cleaning.
I love it clean
Always seems to be busy. Gets the job done. Conveniently it is opened 24 hours. Wish it was cleaner.
Clean. Pricey.
Nice but there is a lot of little ones running around. But the free WiFi makes up for it
Good deal on Wednesdays. Ladies are always around making sure nothing happens. Have seen a few bugs but i kinda figured.
Clean and affordable
It is okay go to!
Don't go tan the bed's need bulbs I got nothing
Parking lot is horrible
One of the cleanest laundromats in the area, a ton of available machines, & very reasonable price
Me agrada los miércoles porque bajan a mitad de precio las lavadoras, una carga normalmente cuesta $2 y el miércoles de 7 a.m. a 3 p.m. cuesta $1. La atención no es muy buena, he visto a dos mujeres que trabajan ahí gritarle a las personas, sobre todo a los Chinos. Y en ese lugar me han robado ropa, una vez acababa de llegar y fui a mi carro por más cosas, cuando regresé ya no estaba mi ropa, me la robaron sucia. Hace dos semanas a una señora le sacaron su ropa de la lavadora y ella estaba ahí, no pasaron ni dos minutos de qué había terminado la lavadora y las señoritas ya tenían la ropa húmeda resguardada. Da miedo, pero es la lavandería más cercana que yo tengo.
we went to tan hear, cheap, clean and you tan easy.
Always plenty of washers and dryers, unless you go during heavy peak times, like Sunday evening.
New washing machine , no need to wait. Clean.
Nice staff
Clean!
The hours, employees & cleanliness
I like going on Wednesdays because the washers are one dollar each. Friendly staff.
Love this place, very clean, drop off service is fast, folded, and very clean. Great place!!!!!
One of the best laundromats i have been to. Its 24 hours so its great. They have plently of change machines so if one isnt working u never have to worry
I went here because they advertise credit card laundry. 3 medium washers worth of washed clothes later I discover dryers are COIN ONLY!!! I have a company CREDIT CARD, and once I could finally get the only rude employee to stop walking away from me talking to something not laundry related to ask she kept telling me to go to an ATM then dollar tree. CREDIT CARD. She was so rude too, why have credit wash but not dry?!?!? Why no sign?!?!?!? Off to an ACTUAL CREDIT LAUNDRY with my backseat full of wet clothes (luckily I have a small tarp, scout for life!!!
Terrible service. Dirty place and employees
Clean n hassle free to get ur clothes washed.. Children can play games here.. ATM available. You can get coins with exchange of dollar notes. Detergents can be purchased. Staffs are friendly. Coin and/or cards used to wash or dry.. This place is recommended..
Great place
Great staff, open 24 hrs. They won't hate you for breaking out your penny collection to exchange them into quarters
I love The lady that works on the weekends Shes a sweet heart
The games are broken, the women steel your clothes and they tell you that they can't take any clothes out.If you go to that laundry the woman may take your clothes so you better what out.
Clean, slightly higher than average price but open 24 hours and always clean
great service and 24hrs open it's clean has good machines an affordable
Clean
Very clean machines.
24 hours, competitively priced washers, clean, attendant on duty 24 hours, dryers work well, has flat-screen tvs throughout, in a well lit shopping center
Wednesday is dollar wash day
Good place to get caught up on your laundry.
Have been coming to this location since December to tan and do laundry. Have always had good encounters with all the employees, especially Skylar, she is super sweet.
Love this laundromat it's the best one around iv been using it for about 2 months.The only bad thing about this places is that it's so hot!!!!
I would like to say that I was a long-term customer before I became an employee I had always loved the cleanliness and friendly staff members and as an employee I am very happy to be a part of the laundry and tan connection family I work with some of the best people in the world and the customers are like family it took me many years to find a job that I actually enjoy getting up every day and going into work going on my 6-year employment and hope I can retire from here as well
They double charged me... they refuse to fix it... blaming it on new machines... it's being reported to my bank. They might not get anything now. Hope they are happy!
Good tanning beds just think it could be cleaner.
I love this place
Good washers and hot dryer's
I got to spend time with an acquaintance and we didn't have to wait for an open dryer or washer so that was nice. Washing clothes can get kind of pricey, that I don't like but overall it was a good experience.
The girls who work there are so nice & helpful .
Always clean and great staff
Clean
I go here daily and i love the staff and the store in general very clean and a great place to do laundry and tan i will always recommend this place to do so ! Thank you all for everything you guys always go out your way to please the customers!!
Nice facility
I go there almost everyday.. all the workers are great they help you if you need it.. it's a very clean laundry mat.. I went there one day and one of the workers was doing something and I told her I wasn't in a hurry but she still stop what she was doing just to help me..
Wednesday from 7-3 they have $1 off washers. Plus you can pay with a card.
Nice place to do laundry but not many seats and alot of people.
Not enough seating, but the machines work well.
Great beds!!!
Some machines are hit or miss especially dryers. Facility is clean and staff is friendly and attentive.
Nice place to do your laundry. Great dryers that get towels done in less than 20 minutes. While you wait, you can tan (as stated in the name lol) or there are arcade type games to play. (Crane game, bouncy-ball pin ball, racing game, etc.) Vending machines also on-site. Free wifi makes doing your laundry a comfortable experience away from home. I think they offer drop off services as well.
Lots of machines and free coffee
Helpful staff and clean
Decent price for laundry
Clean but alittle crowded but nice
While not always the most comfortable place to do laundry, the heat in there can be a bit much in the spring/summer. They have things at your disposal to occupy your time while doing it (plus the USB plugs are just a nice little convenience as well), as long as you have a place to sit, which can be trouble within itself during a busy time. Its a decent place and with the new card readers on washers it makes it easier to do laundry without needing a lot of quarters on hand. I do wish the machines actually charged what they say they will as opposed to a flat rate of $10 a swipe though. I mostly use this place when I don't have access to a free washer because of its location if anything.
Love to go here I go late late night when there is hardly nobody here?’
The employees are really nice. I wish the washers could work more like home and you could like soak heavy soiled clothes for like 5 minutes.
Clean, new equipment, easy to use. You can choose to pay with card or coin for convenience! Great customer service with staff on site. Thank you
The staff person Julie was rude, unprofessional and slanderous
I do tons of laundry at this place. The staff is very nice and helpful and I've never had any problems at this location. Always clean and well kept!!
Cool place to do laundry. I always wash there.
Always busy but always have washers & dryers available
Place was ok..... Needed more chairs and the AC was not keeping up..... Super stuffy
Could've been cleaner machines smelled like mildew. The staff could work on better hygiene one woman looked like she just jumped out of bed. Her clothes were wrinkled and her hair was all over her head.
You can start your laundry& work on your tan at the same time
Felt like the facility was clean, definitely had a lot of washer and dryers. Employee working when I came in was friendly. Felt like the washing machines were kind of expensive for how much they fit.
Awesome people very friendly
Clean laundry facility. Open 24 hrs, so fits any schedule.
The staff was very nice & helpful. Everything was very clean & the 2 ladies working were constantly sweeping the floors & wiping down the machines. We will definitely be coming back here.
Clean and quiet....plenty of machines to choose from.
Horrible! Went & did laundry washers took the money but wouldn't run. Oh and let's not forget that wonderful customer service they have! YEAH RIGHT!! Took an hour or more to get help at 12 at NIGHT! I get no refunds. I just wasn't willing you wait for them to take there sweet time to get back to me to restart the washers. What takes an hour to do 2 loads took me 2hrs. They need to stop hiring just anyone who needs a job and someone that can handle these problems in a timely manner. Oh yeah let's not forget that ppls thing's come up missing often as well. They really need better customer service.
The dryers are terrible...the ones I've used don't get hot on the high temp setting which causes me to spend 2 to 3 times more money than if they worked properly. I will not be returning to any of the Laundry and Tan Connection stores.
Neat laundry store.
Love the beds
I go here to tan...I like the beds for the price, but the horrible service is just not worth it. I can count on one hand the number of times that someone has actually been at the desk to help me and I haven't had to walk around to find someone. And if they ARE there, they are completely rude and stuck up. There is one younger girl with blonde hair that is the ONLY person that has been friendly. I was waiting for someone to help me last time (like usual) and a guy came up from cleaning a bed and grabbed a towel, saw me standing there and said NOTHING, and started to walk back to the back and I had to ask if someone could help me. Also none of the staff seem to know the same rules. I went in one night and my bed was taken, and the 2 staff members in there said,"Oh, since you have the package, if your bed is taken we have to upgrade you for free", and she put me in the next level bed. Tonight I went in and my bed was taken, and the girl said, "Well you can wait or pay to upgrade..." and I told her what they told me last time, and while chomping her gum she replies, "We do NOT give free upgrades." I asked for the manager and she said that she wasn't here and actually said I could pay for my upgrade and talk to her next time. Needless to say, when I talk to her tomorrow I will be cancelling my package and taking my business elsewhere. So, its for you to decide if the good price is worth putting up with those kind of people.
Thaats where I do ma laundry very clean
Puedo estar lavando mi ropa tranquilamente y nadie te molesta
Good for tanning
Lively
This laundromat is AWESOME I love going here and doing laundry and tanning. Me and my sister go there everyday. The staff is always so friendly and nice and very helpful. If something is wrong they always are there to HELP! I recommend This place to anyone and EVERYONE! Yall Are Awesome!!!
The last few times I've been there is hit & miss as to rather or not the sprayer is working. Save your time & money. Call ahead?
Best beds I've used in years!!!!
Well maintained and friendly staff!
Great!.
Our washer broke. So we started taking our clothes over to this joint for a couple weeks. I haven't done laundry at a laundromat since I lived in South Florida. This place is GREAT. They don't have any scorpions or burnt out middle age Bros wandering around so immediate 3 stars up from SoFlo. The place is clean and staffed. It's also really safe and almost always busy. My one complaint is that nobody in their right mind sells YooHoo for $1.50. c'mon. That's a 50 cent drink. Otherwise 4/5 stars. Would do laundry again. In fact, it's kind of a thing. Clean clothes. First world problems.
Clean friendly safe environment
That was pretty kool going that earlier in the morning. I got in and out.
Awesome tanning beds
Great place to go to do laundry 24 hours
Nice place clean and family friendly
Nice big machines problem is going at right time or its a madhouse
Great beds
Clean and fast
Very close and convient at anytime
No area for kids
Decent place. A little pricey but it's cleaner than many I've been to.
Very friendly and helpful employees, even when they are busy, they are polite! And on the tanning side also friendly and knowledgeable about how long you should go by your color and how long since you tanned! Great products and no pressure sales or upsales❗
Good place to get your laundry done.
Great
I like going on Wednesday.Washers are 1.00 per load. From 7am until 3.00 pm.
Love this place
The people who go here are weird, but the machines work fine.
It was clean and wverything worked peoperly!
There are BUGS on the floor. I will not come back to this place again - brown, tan and black bugs all over the floor
Tanning
has bugs
Good laundromat but busy one
Crowded
Tanning commenced...lol
Any time I go in there it's a target-rich environment as long as you don't mind 10,000 Burmese chicks and like three white girls.
Ok
#FEEDINHOUSETHECHILDREN
Cleanest Laundry I found on South side so far
Good laundry mat
Worst laundry mat i have early been too!!! Very dirty and the staff acts as if they are on crack!!!! Never will i ever be back....
Very reliable!
Very clean place that keeps their equipment maintained
Nice and clean
Very Neat and clean, I find the dryers are quite old. Staff was helpful
Cheapest place to do your laundry.
The 1st time I went there was pretty late so hardly anyone was there, but an employee was smoking Weed outside on the bench and the smell was just flowing inside. It was disgusting and inappropriate to do that on clock? Also him and his gf were doing major PDA all night, so I had to walk up to him twice for things id wait forever at the desk for. Really awkward. And the 2nd time I go, we have two employees sitting outside talking to friends while we waited 15 MINS at the desk for them to help us. Finally one made eye contact with me so they were obviously obligated to come help us. Only reason I come here is because my crazy work schedule, and there's no others that are close and open all night. Horrible horrible customer service.
The go to place when you have Laundry to do. Seems like tho there bigger washers are so expensive now.
It's good but it's just the WiFi.
I like their beds n the customer service. PLUS THEY Had A Great Deal On A Bottle Of LOTION.
Good place to go to do laundry