Reviews of Highland Village Laundry (Laundry)

Sarah Pigg

Establishment is very clean but the staff member that seems to always be in when I'm there is a very rude older woman. I've watched her be rude with several other patrons even watched her get angry with someone asking to use the phone bc he was lost. Then she even yelled at another patron for giving him directions to where he was going. Tonight however I got the brunt of her nastiness first hand I dried my close and put 30 min on each dryer and went to set in my car while they dried. When I returned two of the dryers had not been working properly and my clothes were still wet it was fifteen min till closing but I placed my clothes in another dryer and told the attendant that the dryer was not working. She became very agitated and refunded my money but bad mouthing about closing time and that I was putting them in another dryer. She is very rude and although I've been coming here for five yrs I'm thinking abt finding a new laundromat.

Tim Mitchell

Would not recommend this place to my friends and family the older lady was very rude to me and my 3 year old son i will not be going back

Cory R

Clean, probably the cleanest laundromat I've ever been in.

Angela D Scott

Clean

Josh Copeland

Clean and quiet. No weirdos

Chrissy Wampler

My $200 Cuddl Duds comforter was ruined. RUINED. I am distraught. The little lady in there is SWEET as pie and I know it was an accident but dang.. My comforter seriously MELTED. As I was walking out, after dropping it off, I heard a customer say "Do you smell something burning?" and I should've listened to my gut instinct telling me to get my comforter back- but I didn't. And I paid the price. Are the washers/dryers functioning? I don't know. Was it an operator error? I don't know. Would I trust this place with my things? Never again.

Kimberly Hayes

Very nice and clean

Starr Beeler

Clean and neat facility , the floors are beautiful and the restroom is always spot less !!,I like the front sliding door also !

Zuberi Robey

The dryer I used wasn't working and I wasted $2.25 trying to dry my clothes! Not a big deal but an annoying inconvenience!

chynna swoveland

First visit here. I had been to the other location across town and absolutely hated it but this one is entirely different. It is super clean, the attendant is incredibly friendly. I was amazed at how spotless the restroom was. It cost about $2.50 per wash load and $1 for 30 minutes in the dryer. The laundry soap vending machine is pricey. I paid $2 for only 2 dryer sheets. You need to bring your own supplies. Also, the pop machine is $1 per can so that is a little pricey as well.

Alicia Hayden

Very clean friendly atmosphere, only thing that sucks is the machines don't take cards.

Bethany S

Very clean, new washers and dryers being out in. Love the new entry doors. Keep up the good work

Mustafa Tube

The old lady that works there was so mean and rude. She kicked me out thinking that I’m only here to get change

Kristin Taylor

Nice clean place

Jared Cook

This laundromat is very clean and pleasant. The washers are large - you can fit a heaping laundry basket without overloading the machine. They also have larger capacity washers and dryers as an option to the traditional machines. A load of wash in a traditional machine is 2.50, and it'll cost you about the same, maybe a little less to dry the load (25 cents for 6 mins, and other machines are 25 cents for 8 mins, but they end up costing about the same anyway). The lady who works here is very kind and helpful.

David Smith

Clean.. nice people prices better than most

Mary Henderson

Super clean. Love it. Lady that works there is very sweet. Will always go back there.

Christna Matlock

Very clean and nice machines, but management was extremely RUDE to me when I asked for change. Told me "tough S***" when I asked her to not get rude with me. Will NOT be coming back unless she's not working. Other than that, great place.

Carol Huff

Attendant was a very rude woman she was being mean to a little girl while i was there

Jeffery Jennings

Really great place to do your laundry. They have raised prices slightly, however still a great place.

Super 8

Very Clean Very friendly Staff

Jenny and Jake love

They get your clothes extra clean!!!

Jacob Jewell

Like it a lot

Cheri New

I've been visiting different laundromats since I moved 13 months ago and don't have a washer/dryer hookup. What I've disliked is that most places have multiple machines out of order, the washers STINK, the attendants are super rude, or there are not enough laundry carts. For the dryers that aren't broken, half never even get hot and I lose lots of money. I walked into this place last week and was pleasantly surprised. This is the first laundromat I've found that had every washer and drying in working order, no stinky machines, the attendant was really friendly, the place was spotless, and plenty of carts to go around. I will continue to visit this laundromat. So happy I found it. Just an update. I’m still extremely impressed with this place and drive a town away every week!

Jina Juiliano

It's so nice and refreshing to walk into a laundromat that's clean, without roaches, and everything works properly. With a variety of washers and hot dryers. And the attendant was so polite and courteous! Thank you so much!

Madi Friendly

Super clean and friendly!

Darla Jukes

Good washers friendly staff

Abby Stoner

The place is very very clean, and the staff were very friendly. Lots of washers of different sizes. They have soaps for purchase, and you can purchase hangers and bags from the staff.

Ronald G. Fehrenbach

Facility is clean and updated.

Jenny Graham

This isn't okay laundromat

Katie King

I have done my laundry here for 3 months on a weekly basis and I have to say, while the facilities are well kept, the staff has been extremely rude the majority of my visits. I was lectured for giving a woman passing by a piece of MY gum. They are very judgmental about less fortunate and low income individuals and preaches it nearly every time I am here. This is intolerable and unacceptable in a professional establishment. I would like to see this person reprimanded. You can be judgmental in your own time but in a business setting it is just innapropraite! I will not tolerate this indifference.

Oak Keeper

First visit to this laundromat. Very clean with very pleasant attendant & atmosphere. Will be returning to do all my laundry here from now on. Updated 11/1/17 Sixth visit to this laundromat and I have encountered a different attendant than the first few times I visited. I have yet to do laundry without hearing some kind of negative comment to a customer from her. Watches you like you have come in to steal something instead of do your laundry. I have heard this from other customers as well. As far as I know we don't have "Laundry Police"

Michelle Rogers

6/14/17, 6pm - I got in trouble for pouring 1/4 a cup of old soda on the parking lot. I even diluted it with water. The woman working lectured me for five plus minutes about how it would never dry (mind you, it's 90 degrees out). Then she went on to point out the location of the sinks (at least three times). I apologized and said it would never happen again, yet she Just. Kept. Lecturing. I've recently returned to this laundry after the upgrades, but man... Never again!

Happy House

Clean, friendly, professional & very accommodating. The place is well-maintained. Shirley is awesome & did a great job on my comforter. We will return & highly recommend.

Ross Glass

Wash your clothes and check out the 420 store next door. Great combo

Stori Horn

Best in town! Staff is very helpful. Machines are new and work great. Costs less than most places in town.

Leslie Shepherd

Nice facility but the lady who works here the most is so unbelievably rude it's not worth the time to come here.

CHER I AM 2

The best laundromat and Shirley is great and all the staff very clean

Andrea Stroud

Does NOT have Wifi as advertised, but I come here all the time to do my laundry. The facility is always clean. They also lock the bathrooms around 4, so if you come in after than you might want to use the bathroom before coming...

Natalie Webb

Very clean

Kristie Addington

Very clean and employees were very helpful and kind.

Jamie Easter-Purnell

I wasn't able to leave for a few minutes to run to the gas station. The lady was very rude and threatened to lock my clothes in the laundry mat

Twylla Webb

If you most do laundry outside of home, I recommend this place. Professional and friendly attendants.

SHERI MACK -BONNER

Love this place always clean the staff is wonderful too especially Shirley give her a raise lol the owners are great too. Thank you so much for the use of your business

Jenny Jewell

It's nice and clean and it has a bathroom love the prices on the washer and dryer

Angie Alvarez

1st time there. The place was clean. When I need to return I will most definitely be utilizing this laundromat.

Team Rubeck

Customer service is terrible. Was going to send them business, then I met the older attendant work there