Reviews of Brownsburg Laundry & Tan (Laundry)

Lonnie Brooking

I have to use it since its only one here but they need a new one. Machines are junk and a lot of machines have signs noting problems. Don't use this place if you don't need to.

Sharon McCormick

Its ok

Rick Boucher

Largest Washer is only $4.75 good deal

Kelly Jo Blake

That is the BEST laundromat I ever visited!!!!!!!!!!!!!! Better than West Tenth Street Laundry and Tan!!!!!!!!!!! I will come here FREQUENTLY!!!!!!!!! The employee really friendly and people really friendly, too!!!! HOW I LOVED BROWNSBURG!!!!!!!!!!!

David Monroe

Machines are old and poorly maintained.

Gretchen Klausing

Awful management. They are rude and do not know how to handle customer service. Never going there. Very trashy.

LINDA Farrow

Love to tan forever

Chasity Jones

Today was the first&LAST time I will visit Brownsburg Laundry&Tan!I was not impressed at all...actually I was very DISAPPOINTED!Yes,there was an attentend on duty but NO,she did NOT have any concerns for the customers!There were numerous washers which were not working properly,1 actually took my money&when we informed her,she could've cared less!I told her there should be "Out of Order" signs on them,when she informed us:Well,there was But my Boss took the signs down.Really?!If they are broken,why take the signs down?!When I asked about getting a refund for the $$ the washer took she told me she would give me the $$ back(a whole $1.50,not that big of a deal),but she NEVER did&I was in the store for an hour.The 2nd. Machine wouldn't take any quarters&her response:Well it depends on the machine,sometimes it will take certain customers quarters&Not others&it depends on the person using the machine!What?!How are my quarters different from anyone else's?By this time I was frustrated but all I could do was bite my tongue.She NEVER made eye contact,was constantly on her phone or on the computer&didn't speak to any other customers unless they were there to tan.Definitely not good customer service.I work in retail/customer service&I would NEVER treat any of my customers as rudely as she treated everyone in the store.I will be calling management tomorrow to report this incident.I DO NOT recommend this establishment to anyone,unless you want to use broken machines,have your money taken,given the cold shoulder&treated like you aren't "good enough of a person" just because you are there solely to do laundry¬ there to tan.Very dissatisfied with the service.

Joshua Dockham

Broken vending machines, no A/C, minimal seating, the high setting on the dryer will scorch your clothes (printed signs warn you)

Dawn Whitecotten

The employees at the brownsburg laundry in tan are not customer service orinted. I got the (deer in headlights look) whenever I asked question. They over use worn out bulbs. The place overall looks dumppy, and also the beds themselves are older beds. Nothing newer inside this place at all. Not worth the trip.

Roxanne Keaton

I pulled a load of clothes from the washer and it was covered in cat hair. I do not own any pets. I was rudely told that they are not responsible for laundry. They don't keep the place clean and I do not recommend.

Billie Barton

I have done laundry here 3 times and I know no-one has cleaned the machines inside or out! Pretty disgusting! I won’t be back. Oh, and the whole time, the employee just sits behind the desk doing Nothing! It’s sad to see this place become ‘one of those’. Where’s the pride in ownership? Where’s the job satisfaction of knowing you have done the best you could do??? Sure wish I could add photos!

hargy

Not a bad place to wash some clothes if you're in need, oh you can dry them too!

Jacob Lemire

Manager and employee were vaping/smoking at the counter. Terrible customer service.

Carmen Worlds

Convenient and reasonably priced

Randall Eckley

Nice staff. Well run.

Alvin Dunkin

Too many machines are down .

Angelica M

Convenient but the seating lounge could be better

Cathy Skaggs

Staff nowhere to be found.

Rachel Stemshorn

Clean facility, working machines. What more do you need from a laundromat?

Mary Gordon

Not usually busy, but the washers are overpriced compared to others in the area. Also would be better if they were open later

Stephen Dickerson

Sun burnt

Gladys Mason

Barely any of the washing machins we're working.

Alethea Ross

No one wants to clean clothes in a pigsty. Every machine smelled of rot or mold and contained garbage from previous users.

Ruby Mae

My Towels were soaking wet .Wouldn't let me put them through another spin cycle . Didn't give me money for the dryer . Bad place to goto !!. The girl on duty lied to my face said they were dry. They were SOAKING WET!! WON'T EVER GO BACK!

Alan Schlienz

Great rates

Melissa Sartin

Out of date machines

Shanna Divers

Big washers and dryers. Nice restrooms.

Christopher Cummins

Very nice place lots of machines for clothes and also great people working there very reasonable to