Reviews were confusing with a lot of conflicting information and not much more on the website, so ill try and supplement what i can.
Cost: washing machines are 2.25 for a regular, 2.75 for a power cycle. There are industrial size options for $4. Normal washers are still big and can fit a lot in and still do a good job. Theres a detergent dispencer with an option for bleach for .75 each. Dryers are also very large and for the most part, do a good job. Since some of them have periodic issues with door sensors, one quarter gets you 9 minutes, so if one doesnt work, you can always try another. They work really well, otherwise. Most apartment dryers can take upwards of an hour for heavier clothes, these took me 28 minutes, or 3 quarters. Even less for light cottons if its a smaller load.
There are i believe 10 normal washers and 10 normal dryers, 3 industrial size washers and a few top loader options. The owners seemed to have kept an eye on reviews and adapted accordingly, left notes so you can reach them if anything doesnt work. The facility has wifi and a unisex bathroom and a decent waiting area.
I decided to come here since my apartment is over crowded, so finding an open machine any time of day is difficult and machines at my complex are expensive anyways, so if you find yourself in the same situation i did, its worth the extra few quarters to have some space, know that your laundry is getting cleaned well, and gerting it done in a timely manner. Its a 24 hour facility, so i would recommend going later in the evening or night.
TL;DR: usually around $3 a load, machines are good, go when its quiet, they have a bathroom, and bring a book.