Reviews of UniFirst Uniform Services - Atlanta (Laundry)

joe sanders

I work at gate Gourmet and I put my uniforms in to be cleaned and I haven't gotten them back yet and this was last year. I ask two delivery men about it and they both got my information and I'm still waiting. So the saga continues.

Drew Prichard

Jeremy is an excellent service provider. He is always looking for ways to improve my customer experience. Here at Eastern Wallboard in Winder we are very appreciative of Jeremy and Unifirst.

AMP Fuel

JEREMY IS AWESOME, HE HAS TAKEN CARE OF ALL OUR SERVICE NEEDS

Nick Holmes

Kevin is amazing! He takes great care of us. Very satisfied with our service

TINA SPRATLING

KEVIN PROVIDES GREAT SERVICE. HE TAKES CARE OF PROBLEMS QUICKLY. GLAD TO HAVE HIM AS MY UNIFIRST REP.

Tonya Sanders

I am the Office Manger at Massey Services in Winder GA. We use Unifirst Uniform services, They are GREAT! Our Rep. Jeremy is the BEST! He is very respectable and always on time! I can call him any day of the week with changes and he has them to me the very next delivery! I am happy to be a Unifirst customer and happy that they employee great people like Jeremy!

Leonard Lashley

Unifirst continues to exceed our expectations. Uniform deliveries are made on time and in pristine condition. Their customer service is beyond reproach and it continues to be a pleasure to work with them.

Gwynn Foster

Jeremy has been our provider at Alan Foster Plumbing for some time now. Jeremy is always courteous and professional. He always checks with me weekly to make sure that we have everything we need. He keeps us up to date on any services or specials that he feels we could benefit from. Thank you Jeremy

Brian Freeman

Kevin is a wonderful and professional driver. Enjoy doing business with him. I would give high ratings and recommendation to anyone to use him and Unifirst uniform company.

William Miller

On company business

Lawrenceville Auto Center

Doing business with Unifirst has been rough to say the least from the very beginning. Our first delivery was 3 times more than what we requested; we received items we never requested, approved, or had ever even discussed with the sales rep we dealt with. It took months to get straightened out. Quality control seemed to be non-existent as we ended up having to opt out of basic items like lobby rugs because they were being delivered crumpled, faded, patchy, dirty, and the edges curled up; causing safety issues with our customers tripping over them coming in and out of the doorway. We eventually got everything straightened out and were pleased with our weekly driver. Fast forward 2.5 years; we've cycled through 4 or 5 route drivers and had to train each of them how to do things like keep our soap and towels in stock rather than waiting until our stock is 0 and making us wait another week for the re-stock delivery. We finally got a new driver that stuck with the company for more than a couple months, and one day we were handed a bill that was almost $20 more per WEEK than the previous year's bills. Quantities of items were changed although we didn't receive those quantities or request them, each line items were up-charged, and our yearly increase we are subject to was a whopping 8% inflation. We called up to corporate and were able to leave complaint messages. We were told our account manager had 24 hours to get back with us. We would wait for the 24 hour period and wouldn't hear back. So we call back only to have to leave another message and have the 24 hour period start over again. After speaking with several other uniform companies in the business and hearing the same negative feedback about the stunts that UniFirst tends to pull with their contractual customers, we began the process to end our contract by THEIR guidelines. We sent a letter in the mail per their guidelines to officially file for contract cancellation and BOOM we get a call from our account manager. He's very apologetic and promises the world in order to make things right and that he would correct everything. Weeks went by, emails were sent, and messages were left with zero response. We resorted to not paying our bill. If you want to hear from management or get their attention; don't pay your bill! Works like a charm. We received another phone call and even got a real-life rep visit. He spoke with our owner/operator and , again, promised to make things right. Our owner decided to throw him a bone and opt into some new floor mats for our lobby. Since then, some issues were corrected, some remain. Of course its things like UP-CHARGES that were supposed to be corrected and voided. And because we refuse to pay the overage charges and hope we are credited later (yeah right), we are now receiving extra finance charges. Today, we are resorting to writing this review because we were charged for the floor mats we did not receive. We wrote the letter. We gave them their 90 days to correct these seemingly minute issues that just seem to be too much to handle. Can we get out of our contract now, Unifirst? We have given them every chance to make this right. Why is it so difficult? Is a zero star review an option? Totally dissatisfied-do NOT recommend.

Jason Paulk

Kevin is awesome. When Kevin is working, we have no issues with service whatsoever. He is a pleasure to work with and we look forward to his visits on Fridays. He is a true asset to the company and Unifirst should be proud to have him onboard.

William Palmer

Jeremy Felder is great when he comes into the oreillys on Hawthorne Ave in athens ga. Always a pleasure when he comes in

Terri Wester

Kevin, Has provided great service . He is friendly always has a smile on his face and I love seeing him come every Tuesday.

radio champion

Like the guy said in the post they will say anything to get you to sign a contract then they stick it to ya I haven't had one order correct since my first delivery I brought it to there attention and it was like I did something wrong and I was reminded of my contract 5 times they basically said they had me for 20 more months . These guys suck if you do get fooled into a contract PLEASE read the back of it in small print they own you regardless if they deliver or not BEWARE they are con artists I wish I would have read the posts before we signed there are people with the same problem I have ,I'm cutting these jerks down to the bare minimum because of my contract I have no choice ,do not use this company you will regret it ,good luck cintas is much better and they don't leave off half of your order every week and they care about your business. I wish someone would report there extortionests to the better business bureau

brian martinez

- full uniforms never brought - exchanging sizes takes forever - had a uniform with broken buttons; always left a note for them to repair but always ends up brought back the same

Jason Stewart

Unifirst services all of our 12 locations and does an excellent job!

johnny shead

Great customer service! Anything we need Kevin makes sure our needs are met and we are happy. He is a pleasure to work with!

Michelle Watkins

Jeremy is a pleasure to see every Monday! He's been my rep for over a year now and I couldn't ask for a better partner from Unifirst.

Guy Robinson

If you have a business and need some durable but reasonable price uniforms for your business, go here. They even have all types of supplies and equipment for your business. We have been using Unifirst since opening our business and they are awesome. Bill our rep is always on time with deliveries and very helpful. Great Quality and Great Customer Service.

D C Morris

Nothing they will lie and say anytime to get you to sign and then they will stick it to you. Then if you try to cancel they will try and sue you. Do mot use thos company they are a complete ripoff.

Tommy Anderson

Our rep, Jeremy, has always been great at my Norcross Terminix location. We've been pleased since we started using UniFirst.

Christopher Gabrielli

Brandon from unifirst does an amazing job

Kevin T

Car Craft of Athens LOVES UniFirst! We switched to UniFirst and it is saving us more than 50% each week on our uniform bill. Jeremy, our service guy is great is great, and the products are top quality!

Tim W

kevin has outstanding customer service. glad to partner with unifirst and seeing Kevin.

Clyde Patrick

Nothing but praise for the high level of service provided by our Service Rep, Kevin! Always positive attitude and any hiccups are resolved quickly and thoroughly.

Sand Kauto

This company has supplied all our shop needs for the last 14 years.. Highly recommended. Jeremy our driver is great @ customer service for our garage. We appreciate him and the staff @ Unifirst.

Glenn Spielman

Jeremy gives excellent service at our Athens,Ga location.

NicaenNY

Jeremy does a great job for us at Goodyear Chamblee Tucker Rd !

Rebecca Queen

Kevin is awesome is always goes above and beyond to help me with my needy guys uniform requests and makes sure they are always covered.

ELECTRICLEAN USA

Their customer service is outstanding.I got quick responses to all my questions.They are very professional and easy to work with. They provided us with a quality product at a great price.

Matt McCoy

Jeremy takes great care and does exactly what he says he's going to do. Thank you Jeremy and Unifirst.

David Hammond

The Atlanta General Manager, Charles Brown, is fair and ethical. He listened to our concerns and they were quickly resolved.

KATHY TURNER

kevin is a great service man. We are glad to have him as our Unifirst rep.

RYDER ATHENS

Great service, great people, Mr. Jeremy takes care of all service needs and in a timely matter.

Lekiela Bailey

Great Place to be Employed Clean And SAFE environment

Amanda Wilson

Our account management started off rocky a number of years ago, but Jeremy (and Denise from the UniClean Clearwater) is helping to turn that around. He's the best driver we've had!

Jorge Cimadevilla

Unifirst has always provided first class service to our organization. Their staff is courteous, always professional and always there to help solve your business challenges. I highly recommend Unifirst to any company that has uniform service need.