You have the reviews of real people like you who purchase the services and products of UniFirst Uniform Services - Tampa (Laundry) around Florida area.
To this day this business has a score of 4.5 over 5 and that score has been calculated on 56 reviews.
You may have noticed that the average score it has is nearly the top, and it is founded on a high number of scores, so we can think that the evaluation is very credible. If people have bothered to rate when they've done well with the business, it works.
As you know, we don't usually bother to give scores when these are positive and we usually do it only if we've had a problem or issue...
This Laundry is classified in the category of Uniform store.
This uniform company is the worst company in the state of Florida. I have had nothing but problems with this company for the last 3 years.
Unifirst is a great company to work with. The customer service is excellent and their product and upkeep is timely with all uniforms, mats, hats, soaps, paper towels, etc. We have the convenience of ordering several different products with only one invoice. It simplifies our accounts payable and we also know we are getting the best pricing with our account rep. We trust Unifirst to treat us well.
Beware they will put you under contract by signing one of your employees and then they will check the box that extends your contract and if you try to get out they will threaten you with law suits and they will sue you
Horrible, Terrible and Ineptness on all levels of service. I contracted with them for mechanic uniforms on 11/2015 and right from the very get go it Bad News. The order never came after being told time and time again that they were being processed and would be delivered shortly. In the end they didn't arrive for 3 solid months, due to the fact that Linda M. Goodwin, the account manager had left the order lying on her desk and forgot to process it. Needless to say, things just got worse from then on out. Missing uniforms, missed days of weekly deliveries, patches never sewed on, wrong garments of other customers delivered with the explanation that "We don't know where yours are". Complete ineptitude time and time again. Went to another I went with another due to that fact that I had gone nearly 1 month without service, they tried to sue me with a corrupt and disreputable Attorney, John W. Gardner of Brandon, Fl. and his Cohorts at the American Arbitration Association. What a frikkin' nightmare it has become with these Scam Artist. Beware, you have been warned.
Great service week in and week out. Wouldn't go with any other company. Auto and tire tech.
I have been with unifirst for 10 plus years. I have always received a fair price for a good product. Chris always brings great service with attention to detail. Sugar Shack restaurant ,Zephyrhills
UniFirst is wonderful. Our driver Chris is fantastic and is always very helpful. He ensures our invoices are correct and we have everything we need. UniFirst has wonderful service and great customer support. Thank you!
SHOT OUT TO HENRY FOR GREAT SERVICE AND BEING THE #1 DRIVER FOR UNIFIRST. HE ALWAYS COME THROUGH FOR US.
Unifirst has been a great company to work with. Very attentive and responsive. Linda is fantastic! Would highly recommend their services.
Absolutely love our new shirts. Our local sales guy, Sean is the best. He is always so courteous and provides the best service for our floor mats and uniforms. If anyone is looking for a company to use for shop rags, floor mats, or uniforms this is definitely the company you want to use. Keep up the great job.
Unifirst is a very professional and pleasant company to work with. I deal with Kerri Gilberto on a weekly basis, and I couldn't ask for better customer service! Thank you!
Great Team to work with! Craig, Tim and Kerri !! Thank you
We like the driver, but everything else is horrible! Everything from sizing of pants and shirts to broken zippers no buttons on pants holes in shirts and pants, after they get your business it just goes downhill from there, can't even get a call back from a supervisor. Going to close our acct soon.
Customer service is really terrible. Any time our business has tried to make contact with our sales rep. they never get back or we always get the run around and nobody ever calls back, claiming everyone is busy right now, we will get back to you. Also, locked us into a contract which was longer than we had originally discussed. Very shady people. Once you sign up, you are locked in and you will never be able to have contact with anyone. So glad we are done with this company!
Uniform service success or lack thereof is based on the driver....period. We've had the same driver for the entire time we've been associated with Unifirst. Unifirst doesn't treat their delivery system as an entry-level career opportunity; only seasoned drivers fill those van seats. I highly recommend Unifirst, you will receive the highest quality uniforms backed by exceptional service.
I've used UniFirst for 10 years now. The service is exceptional from my driver Carlos. I recently had to call the office and I dealt with Kerry and she went above and beyond for me tracking down an employees uniforms. And my man Craig personally went down to the wash and dug through some dirties to find what I needed. They are all great!!!! Thanks for the Great service!!! John AOE Manager
Unifirst has been our uniform provider for a VERY LONG time, and our driver Henry Jaquez is very pleasant to work with. He is consistent with his service, and I have not had any issues with my rental service. He is quick to respond to any questions that arise, and the turn around time on uniforms being altered, or repaired is timely.
Henry takes care of our Ruby Tuesday's with great professionalism. He is always curteous and helpful!! Thank your for the great service.
We have been using UniFirst for a few years now and the customer service is excellent. Carol our customer service rep makes sure that all my request are put into our route driver on a timely manner. Both Carol and Ken are nice and pleasant to work with. They both make sure our company is taken care of.
Carlos is always friendly when hs comes in. Would def recommend this company!!
Kind concerned about Customer Willing to go the extra mile
Kevin'sn is the best service always makes sure he's got everything we need need to keep the good work up seffner kfc
Good employee takes very good care of our account. Very helpful and considerate about our needs.
We have been using Unifirst for several years and the service has been second to none. Thanks largely in part to our Driver, Henry. He has OUTSTANDING customer service skills!! He ALWAYS make sure we are taken care of to the highest standard!! We can honestly say in the 20 plus years we've been in business, Henry has been the absolute best driver we've ever had. Thanks so much Henry for setting the standard and always going the extra mile to take care of your customers!! God Bless!!
UniFirst has provided ACPLM, Inc. excellent service for our company for over a year now. Any time we have needed to resolve any issues rather its billing or servicing of the uniforms, we have always received exceptional customer service in a prompt and courteous fashion. We look forward to our continued relationship with UniFirst.
I hate to say, but this company has really treated us badly . We had been getting serviced by them up until this past June . They broke the agreement we had with Them . Gave no 90 day notice as per our agreement . We have been with them for close to twenty years. I spoke to the manager of the Tampa operation and he was totally unhelpful . Told me that we were too small of a company and wasn't interested in my Business any longer and that I should look for another Uniform company . I even tried to call their corporate headquarters . Their Management wouldn't return my calls . They kept changing Drivers on me . The Best Guy we had was Jeff . After they took him off my Route it was down hill and the service became not so good . If I complained It went to Deaf ears . This is how the Large companies bully us Little companies when they don't want your business any longer . I'm giving other companies warning. Hope they don't do the same to you as they did to me !!!.
We have been using UniFrist for years. They are very accommodating to our needs. Our delivery is always on time and he is so professional.
Chris is the best! The communication with me as the account Manager is way above par! He knows exactly what I am going to ask! He is great at making sure my guys look great.
Kevin always does a good job making sure everything is always stocked up so I can run my business Seffner kfc
Love the staff and service at Unifirst! We have uniforms for our auto repair shop which get grease and oil all over. The uniforms come back clean and we rarely have any issues. The staff, especially Kerri in the office and our driver Carlos, are just terrific!
My work place switched to UniFirst a couple of years ago. Glad they did because they are better all the way around. Our driver Chris is the man, he takes care of our needs right away.
Kevin Ramlakl is our driver. at Morton Plant Hospital He's prompt, quick to solve any problems, and generally a pleasant person. We've worked with him for about 6 years, and appreciate his service.
Been using Unifirst for several years. Chris provides great service for us!
Kevin R. is a great Unifirst Representative who takes great care of our companies needs. We always have our needed supplies and when uniforms need repairs he makes sure they are taken care of in a timely fashion. -Rodgers Bros. Services, Inc.
Be careful UniFirst has very dishonest business practices, they will go behind your back and have an employee sign a 5 year contract pleas note the contract was made without the owners knowledge and permission . That contract I had made with them still had another year left to go. There was no reason to renew the contract. After they kept raising their prices and the service was terrible since I got this new driver I wanted to change uniform companies I pleaded my case and they agreed they had no choice but to let me go. Even though we had a verbal agreement, shortly after they tried to enforce the contract my employee signed without my permission. Cost me a ton of money in legal fees but at the end they lost this case. Their lawyer is some kind of scheister typical ambulance chaser that tries to wear you out, my advice don't give in keep on fighting to the end !
Carlos is absolutely amazing. We're so grateful he has handled our account with care and has taken the time to make sure we are happy.
I run a office of plumbers, and their uniforms get so nasty from the glue, I was concerned about their appearance in the customers home, and Chris reminded me about our warranty plan to replace the uniforms! Our delivery driver Chris is amazing and very helpful in every way possible. Thank you Unifirst for helping make our guys look good while working!
Chris has built a great rapport with our employees and always strives to provide excellent customer service. He takes the time to listen to requests and always follows up on his commitments. Chris is reliable and his dedication to perform with excellence is commendable.
Excellent company, great and friendly service, especially Bonnie Schilling who has helped with achieving a partnership and forging a great business relationship.
Our UniFirst rep Kevin Ramlal is great,he always has a great attitude,he's professional he let's us know if anything new is going on with our orders & supplies & makes sure we're always properly stocked.
We have been with Uni First for many years. The delivery drivers have always been very friendly and prompt. If we ever have any issues, they're always handled in a professional manner. Our current driver, Chris T, is the most friendly one we've had yet. Thank you Uni-First for keeping our employees looking good!
Chris is the best delivery guy ever !!!!
I was interested in having them do some embroidery, but when I stopped in to see if they could do the work, they were very helpful. I took my business elsewhere.
We have been with this company for a year and they do good work. Open communication with Kerri. Thanks for all the consistent work !
Chris is very polite and helpful
Chris is our driver. He is the best. He is always very friendly and we have people that are very picky about their uniforms and Chris always seems to work through everything.
Our driver Chris is great. If I forget to send in my order for gloves for the week he contacts me. He has even made an extra trip to drop off something that I needed at the last moment.
I have to say that we have had a couple of issues and our guy Chris has helped us out in getting those problems fixed right away. We have had an emergency come up and Chris made sure we still got our uniforms! We would trust no one else. Thank you Chris and Rob from unifirst for helping us make the right choice!
No matter what our driver Bruce always takes care of us . Even after the hurricane Bruce came and exchanged our uniforms , when the office said they probably would not be able to make it this week, due to having no power . Thank You Bruce
914 is amazing! Kevin R is the best and always adresses any issues we may have, always accommodating to our changing needs. Keep up the good work!!
We use Unifirst for our uniforms and they always exceed our expectations. Kevin Ramlal is our guy and stops by when we need him most! 5* worthy, would recommend to other businesses'