Reviews of Terminix Termite & Pest Control (Laundry)

cathy bowrey

Very pleased with the service, and those I have dealt with. The workmanship is superior.

Calvin Brown

Chad arrived on time and was very thorough and explained what he was doing. Treated inside of house as requested also.

James Waple

Efficient and willing to go the extra mile for you!

Lisa Jackson-Cherry

Excellent communication and service. Technician service was professional and thorough!

Executive Director

Our technician Ellis is FABULOUS! Terminix is fortunate to have such a skilled and responsive employee. And we are fortunate that he covers our region. Thank you Ellis and Terminex.

Carolyn Baier

Had Terminex at a previous location and decided to use them again! The service technician was competent and courteous and efficient! While Terminex is not the cheapest, they bring a world of experience to the job. Also, I had s $50 coupon which they honored! Pleasantly surprised! Recommend their service!!

Aleesha Taylor

I have been consistently pleased with (and relieved by) the very professional service that I have received from this company. Everyone that I've worked with has been very courteous and extremely helpful. I've worked with three people so far. If you (unfortunately) need an exterminator, these really are the people you want to deal with. When I first called them, I was having a 'rodent crisis'. They literally could have told me ANYTHING in that moment, and I would have paid them. I am so appreciative of the honesty and manner in which they have SOLVED my issues. Thank you.

Tony Savage

I find this company creditable and knowledgeable

Moto Roob

I tried scheduling a termite inspection for a new home that I'm purchasing three different times, each time there was an issue with the technician. The first time the tech never called me back, the second time he called the night before trying to schedule a different time, and the third time he never showed up at all. The customer service was good, the helpful lady called the tech and left him a message, and even called both of the managers at this facility. I was told I would get a call back and I did not. I would stress for anyone who values there time to go with a different company. I cant even imagine how hard it would be to work with this company if they did find a problem during the inspection.

AnjaliReed Phukan

I have a beetle problem. An in home terminix salesman told me to buy termite treatment (when I didn't have termites) and some other spray to kill the beetle. He then didn't show up for confirming bug was dead months later. The bug is still active. I had to call for over a month to get a reply for someone to visit. Terminix didn't show or call to cancel at scheduled time. Came next day, said my house needs tenting, which costs about $10,000. Someone else was supposed to come at 4pm today to confirm my house needs tenting and it's almost 5pm and he's not here either. I dont feel comfortable having this unprofessional operation tent my house, and when I called for a refund Terminix said the July appointment never existed, no appointments were missed, and a full refund is not going to happen. Scam artists. I'm out over $1700 & I still have the same bug destroying my house!

Dale Winazak

Great group. A+ service.

Jim Sipes

I was very pleased with the service offered by the Terminix representative. He was very polite and knowledgeable. He answered all of my questions and genuinely seemed to care. It was a good experience and I would recommend him to anyone looking for a pest control solution.

danielle blackburn

Our terminix employee Brian did a great job. He gave me alot of information and answered all the questions I had. He made us feel like our problem was his to. I would recommend you guys to everyone.

Gary Cole

I have been in my new home for a year and haven't seen a single ant or spider! Brian HItchens is truly a professional when it comes to bug eradication. I had to call about some underground bees about a month ago and he was there within 30 minutes! Always polite. I am looking forward to many years of working with Mr. Hitchens and Terminix!

Nancy Muller

Best customer service since I moved to the Eastern Shore. Russel was professional and pleasant - knowledgeable and helpful. I want him as my technician always!

mounir farih

My service is scheduled between 8am and 10am 11 am nobody showed up customer service Is horrible they keep saying we called the manager he doesn’t answer that’s it Good job Terminix

Aerial Drone Solutions

Brian was very professional and dedicated to resolving my issues

Yvette Kirkland

Worst service EVER. I was going to be a new customer. But after tryingtwice to setup an appointment with them I hung up and went with another company. DO NOT BOTHER CALLING THEM. Call center is terrible and incompetent

Henry Hastings

Prompt professional and reasonable pricing anyone with pest problems should give them a call.

Maureen Cunningham

Today another Terminix Technician, Jim Gray, came and placed preventative termite traps around my my house, as he thoroughly sprayed underneath my house. Needless to day, he did exceptional work and I feel very secure that my home is now protected from termites.

Dave Porter

Terminex has always responded quickly and appropriately to our needs for pest control. Brandon Jones has taken care of our problems completely and provided service with a professional attitude.

J.P. McCormick

Very Professional and friendly !!!

kellie mckibbon

I have had them come out and spray for spiders 2 times now and again I have spiders on my house in my house and a huge spider on my back door waste of my money

Rebecca Peterson

Don't know their names but every Terminix associate that has been to our house is professional and thorough and will take the time to explain a pest problem down to the details of a pest colony's hierarchy and operations. The convenience of the way Terminix operates is great, i.e. once you sign up, you can sit back and let them worry about the scheduling, the email reminders about upcoming service, the automatic payments, etc. We live in a wooded area so pests are a problem -- but we don't have to worry about them anymore thanks to Terminix. One other impressive detail is that they will follow up immediately at no charge if you see a problem before the next scheduled service.

Doreen Marshall

Awesome service, the price is right! The sales person , Carson, was great and was the service person, Russell. Kudos all around!

ryan charnock

My first visit from Terminix was great. The person who came to my home was very polite, on time and professional. After that it has been all down hill, I have had appointments where no one has shown up, I have been scheduled new appointments for the no shows and then not had anyone show up for the new appointments. The last person who came to spray for bugs at my house made an ugly comment to how my house looked and the person before that just sat in his truck for an hour and never even went inside to do any work. When calling and asking for supervisors or managers to speak with I am thrown through obstacles and tied up on the phone for hours. When asking for a refund and cancellation i am then beat around the bush again being asked if they can get back to me several days later to see if they can fix their issues. I am completely disgusted by their services and will be looking for a new pest control company to do business with.

Teresa Baldrés Martínez

They responded very fast to my request and the customer service could not be better. I definitely recommend them!

Matthew Bossle

THE SERVICE TECHS HAVE ALWAYS BEEN VERY FRIENDLY AND PERSONABLE, INCLUDING COMMUNICATING ANY SERVICES THEY HAVE PERFORMED AND ANY CONCERNS THEY MAY HAVE.

CJ Martin

Ken was very thorough In spraying all areas in and around our house. He even removed the spiderwebs from around the house before he started spraying . I would gladly recommend him and the Terminix service to our friends and neighbors .

Change Matters

Services did not work out for us

Jenny Pollard

We are very happy with the service provided by Terminix. We have never had a problem and they always show up on time or earlier than expected. Great! We asked Jared to check out one spot that we thought wasps may have been building a nest last season and he did and sprayed some chemical in the event there were any present. He also informed us that there was an "odd beeping noise" coming from behind the shed. I laughed when I told him it was the battery operated device we purchased from Lowes to deter moles from coming into our yard since we have an issue. I was happy that his service didn't stop with just what he came to do. He was making us aware of something that concerned him personally and knew should concern us. Thanks Jared! Great employee!

Louise Danneberg

good and thorough service every threes months. The technician is from Delaware. So glad he comes and explains what he has discovered !

Winship Schmitt

Showed up at the time they said to do a termite inspection. Even gave a discount too. The only issue is that it is not simple to get ahold of the local office. It's always somewhere else in the country when you call.

Mike Hampton

The best service and Tech, Chad from Terminix I trust with our house treatments.

TripleOG Boah

Great experience come right out

Janette Knox

Terminiix is the best. Guaranteed effective and great customer service

Diane Steff

Terminix was extremely effective in eliminating our pest problem and in keeping our property pest-free since the initial treatment. Unfortunately, my memory isn't very good anymore, and I cannot recall specific names, although every Terminix associate who provided services was polite, pleasant, and very good at his job. Normally, I would have described this service as Excellent, Very Effective, or Outstanding; however, Google insisted that the best response was Loved it, which seems to me to be a weird description of eliminating bugs.

Ilana Smith

The gentleman that does my service is always nice and professional.

Peggy Holt

Jared is my technician and always wonderful, professional and is always able to accommodate me! Thank you.

Tim Twinam

Simple. We have no bugs. The End

Jan Ferguson

I was pleased with the knowledge and experience of the agent and that he did a thorough job.

gene devine

They came for about $1700 and put the termite bait traps 10 to 14 feet from my foundation I called 5 times over the last 3 weeks simple solution just move them next to my house but they never returned any call or email me,it seems when they get your money goodbye. There abut 15 traps buried in the sand.

Mell me

Great business to work with. Communication was fabulous.

Christine Long

Efficient, courteous, conscientous services provided by well informed associates.

Susan Sterling

I have just had my 6th appointment randomly changed after Terminex set it and I go into work and schedule myself off and Terminex just decides to change it to a time I am working. When I call to change it they say they will tell my local office and they will call me. NEVER EVER have they called me. There is NO local number to call for service - it all goes through a master number which ends up being NO service. I regret regret REGRET having signed up with these people.

Vik Grover

Always a great experience dealing with Terminix Techs. Brian and Eric are very knowledgeable, and always pleasant to talk to. They’re excellent at what they do

J B

Definitely recommend terminix and Josh. Fantastic service.

Levente Bodak-Gyovai

Professional and prompt service. Scott Magee from the Salisbury MD office arrived on time and gave me several good suggestions about our crawl space.