Not what I expected!
I was looking for a decent dry cleaning place and I turned to Yelp to help me in my quest. I was hoping for a place that would be efficient and fair. I'm not too in tune with the going price for dry cleaning but I figured as long as it seemed reasonable it would be fine.
I found this place on Yelp. It's a little out of my way and doesn't offer some amenities that other places do (like free pick up and delivery), but it does have very convenient hours, offers wash and fold services, and a 4 star Yelp rating - so overall it seemed great!
I arrived today close to 5pm. It's located in a strip mall plaza and has a small parking lot in front shared amongst all the businesses in the plaza. The parking clears fast since people are constantly coming and going so I found a parking spot right away.
I walked in with my load of dry cleaning and asked about their dry cleaning services. The outside windows of the establishment CLEARLY advertise $2.50 per garment. I had a few traditional Indian suits to get dry cleaned. In speaking with the lady, she identified the products that could and could not be dry cleaned (she wasn't comfortable accepting the more intricate garments in case anything were to happen during the wash - which I thought was fine and nice of her to go through instead of blindly accepting.) I was about to give her my business when she notified me that some of the pieces would be $3.50 vs. the advertised $2.50. Her explanation was that this what the outside dry cleaning service charges.
I was taken aback about the business practice behind this place. It wasn't too much about the money as it was the principle of the matter. I inquired about where the $3.50 pricing was advertised. Instead of answering my question, she turned me away! The treatment left a bad taste in my mouth. Up to this point, the interaction had been cordial. It was unfortunate that I had already unpacked all my garments, so I spent another 20 minutes taking everything back.
This place only wasted my time and left me out to dry (literally...)
Lesson learned - not returning to this scam of an establishment.