Reviews of Laundry Lagoon (Laundry)

Michala McClain

Nice staff. Google didn't have hours correct which was a pain.

Nick Mariano

It’s 92 degrees outside and the employee said that there’s A/C, but the manager cut it off. Now why the heck would the manager cut off the AC in 92 degree weather I’m sweating just sitting down and I just found out that Lisa left because she wasn’t being treated the way an employee that’s been working for a company for 7 years should be. The laundry lagoon is not the same, where is the customer service?

jasmine johnson

Its def one of the better places in tow. Very clean and friendly staff

Crystal Seney

Very clean place

DJ Kelly

Clean, staffed. Nice.

Sonya Nicholson

It was okay, but very small and a little pricey. No T.V. or vending machines.

Jen Be

Laundry Service is awesome!

ashley gandara

This place is very clean and the staff is great!

Frank Brown

Great place. Very clean and nice staff

Frank Spellicy

I've gone for a year during daytime. Ok. Today 6 pm . New clerk. .clerk started a brawl. I locked attacked our of store. She opened door up and more violence fighting. This location is very dangerous. Police response was really bad. For such a central location. In during them 1st thing monday morning.

Paul D

I come to Dover once a year to work at the Firefly Music Festival. A few years back I had to do my laundry and this was the closest option so I went there not knowing what to expect. I used their drop-off service and it was great. I've used them every year since. Nice folks, great service.

John Hutchinson

Clean, efficient. Just plain nice place to do laundry.

Elizabeth Morris

Unless you are local it's aripoff. Have to buy cards. Cant use change and machines are 3.90 & 2.50.

Denise Jarmon

The staff was very helpful.And very kind.

John K

Twice a year annually, when traveling in the area with my team, I always return to Laundry Lagoon for their laundry drop-off service, since it has always been very timely and perfectly done---always very satisfied with quality and customer service. Unfortunately, my most recent visit included me picking up my order, which looked like my 3 year old grandson completed for me. It appeared as if they just rolled my laundry in some saran wrap. My socks were just thrown together willy-nilly, clothing was still inside out, due to all that it ended up being a wrinkled mess. I ended up having to refold everything, and iron most of it. Then, to add the cherry on top, they charged me $7.50 extra for one single set of sheets, which is HIGHWAY ROBBERY if I ever seen it, considering I said they can just wash everything together....and after having to just eat the charge, upon pickup the sheets were just thrown in there, damn near rolled into a ball. Such a let down and disappointment. Quality was not the same, the usual clerks were not there, and I was told that it is being run under new management since last year....which I should have guessed because it was like night and day from my other experiences. Such a shame, this was my teams go-to spot, we always knew we would get great service both for our clothes and customer service wise. This time was a true disappointment. I showed my "finished product" to others and they just shook their heads and asked what the hell I paid for....I highly doubt I will be returning since everything to me is appearing the opposite of what I expected. I never really do these things, but this was such a let down, I did not want others to suffer the same experience.

Michele Black

We always come here when we go to the track. The lady with blonde hair is always there and she is great. She always remembers us. Also the place is always clean!!!!

4EvaWonderful

I love this place! Fast, not crowded, not too pricey and the staff are always nice to talk to. This is the only laundromat I like to go to and its close to my house.

Ivey Goodman

Need to have The restroom available for use. The machines are excellent and the facility is very clean the staff was very helpful. I will recommend the business laudatory mat to others. Thanks for a great service.

Seth Thomas

Clean and affordable laundry

Marka Day

Visited the establishment to do some laundry while visiting Dover. I was very impressed! Very friendly employees and very clean! Highly recommend!!!!

Darrell Stevens

My favorite laundromat.

Justin Crossley

Nice and clean

Jen L

Came here because of all the positive reviews. Had to wash large comforter. Machines worked properly but there were no directions posted. The attendant was kind enough to guide me in how to get a card and put finds on it. She commented, "your first time?" Of course, yes, haven't been to laundromat since college days. So, the less that race part, You must enter your card two times to start the dryers (I didn't know that and assumed the dryer I originally chose was not working properly.). I took my comforter out and put in a different dryer. When I went to pay for that dryer it indicated I didn't have enough money on my card. The attendant finally appeared again and showed me how to get it started. When I explained what happened basically she said sorry for your luck no refunds. When I pointed out that there were no instructions and I didn't know you had to swipe twice she said oh well, we are renovating so the signs are gone. Not good business practice and I won't be back.