Reviews of Laundromat of Pine Street LLC (Laundry)

Andrea Gonzales

I go here all the time and I love it

Tay Jae

My favorite laundromat in West Philly. Friendly and helpful staff and owner. Reloadable cards so need for coins. Free dryers.

Angel Smith

Use to be a very good. I don't know if ownership changed, but imthe place has definitely made a turn for the worst. Unprofessional staff and rude. This can only hurt a neighborhood business.

Tashia Drayton

A nice place to do laundry and I like that you have a key card and not use cash. They open late .

Liam S.

The staff on duty cursed me out, screamed at me and couldn't understand what I was asking I repeatedly asked him to stop cursing at me and to stop yelling. Finally I had to call the police!

Sadiyyah Watts

Clean, quiet, convenient place to go

Ned Redmond

Great service, huge amount of washers of different sizes, and and a small counter with necessities that doesn't gouge the prices. This is the best laundromat, period.

Martin Krottenthaler

Agree to the newest reviews. The boss is very unfriendly. An employee would have helped us (we are tourists) on an issue but the boss forbid her to help us. Kiet’s Laundry is 2 min away: much cheaper and much friendlier!

Amir .Wilson

Good service add an extra wash cycle like most laundries

Kase Mir

Left my purse behind.. of course they didn't answer the phone til about the 6th call.. finally got ahold of the Mexican guy that works there and asked if someone turned it in.. he told me no, I asked him to look by the doors where the tree is, I doubt he looked at all, he tells me it's not there, but i told him I'd be back to look myself, he insisted I come tomorrow when the manager is there and hung up on me.. so i get back to the location, thank God it was there and where I stated it to be on the phone. I asked the man if he had even looked cause it was there, he jumped straight to the defense and yelling, I told him to slow down and relax, I'm not trying to cause a scene. He still was rude, I walked off and he yells out don't lose your stuff here then. I come here alot cause it's clean and the ppl that come to wash are nice. Won't be back again. And watch your card balance, even though I washed, the dryer took money off my card which was supposed to be free.

BATMAN C-Smith

LAUNDRY!!!

Elton Faulkner

Right up the street from my house. Very busy all the time.

S L

you use a card that you refill with money to use the machines. the machines themselves are great. different sizes cost different prices. they have giant ones for your comforter!

Teran Tadal

Clean and friendly staff. In fact even the patrons are friendly! I go out of my way to do my laundry there and they have a wonderful wash and fold service starting at $.89 a pound.

Dana

always clean...machines need another wash cycle...pre-wash-wash - rinse??? good wifi and tv viewing

Keilah Crawley

Very disappointed in the staff today. I have been in the hospital for two weeks, my children attend PIC summer camp, you can imagine how much laundry has accumulated in my abscence. My mother swooped in to save the day and took enough laundry to fill the largest $20 machine which includes free detergent and free dry. After loading the machine, she was told it was out of order. Instead of being allowed to wash the clothes and receive the same deal, after all there was no sign on the machine, she had to purchase detergent and spend $26 on smaller machines. I am deeply disappointed. As a regular customer I have never known the laundromat employees to be so wanton about customer service. I will never return knowing this is how they treat elderly patrons who have done nothing wrong.

Monte Gibson

Real nice place

Elizabeth Campbell

A really great laundromat! For real...generally clean, many machines, the owners are so nice, and it's right next to Garden Court where you can get good eats, snacks, and drinks. Plus it has a small parking lot.

sharon rucker

Don't go on Sundays

John Allen

Great place!

This is Me

nice

SHRIS CMITH

Free dry with wash, very clean nice staff!!! PERFECT

Napoleon Chandler Birch Jr.

Very clean, spacious and inviting. Free drying with laundry. Seating available. Highly recommended. Excellent service.

Yarvell Gardner

Normally I really like this place but this evening I was asked to leave and not wash my clothes because they close at 11pm. I arrived at 10:30 and began to load my clothes to the machines and the worker walked up to me demanding that I take my clothes out and leave. He reported that their hours have changed from 12am, however there is no indication of this on their google listings. If I would have known about the early closing I would have prepared and came earlier. The worker who told me to leave seemed very anxious and aggressive. I am not sure why, I even tried to smile at him explaining that I understand but he still seemed irritated. I am confused and wondering if anyone knows of another good laundromat in the neighborhood.

Obinna Ohanugo

Great service!!!

Natasha Danielle

This is my favorite laundromat. There is a small parking lot and if you are like me and go on weekdays you can usually find parking. There are plenty of wash machines and dryers. Also there is a book corner that has books for children which is a plus. My 5 year old loves coming here with me.

William Brown

Clean. Easy parking friendly staff

Rezon Harris

Great machines and customer service is A+

Eboney Middleton

Definitely one of the better laundromats in the area.

Altinay Cortes

Clean and convenient with free drying. Very crowded Sunday evenings.

alicia wilson

If there was an option to give ZERO stars I would. This has been the worst experience I’ve ever had with a laundromat. 1. I tried to use my CC to put money on my laundromat card and the machine would not accept the transaction. I was forced to use the ATM (that charged me $2) even though I was intrigued by the convenience of not using an ATM. Well I was wrong!! 2. Then I had an issue with one of the washing machines working correctly. The machine would not allow me to change the default setting. So I stopped the wash and was able to change the default setting from warm to cold. The machine requested for me to pay for the wash again even though I just swiped my laundromat card. I informed the person working here about what occurred and nothing was solved besides I was RIPED OFF paying double the amount due one wash when this place is expensive enough!!! I will never come here AGAIN!! You would think management would allow their employees to solve simple issues as mine. But, their employees have zero power!!! $6.55 X 2= $13.10 FOR 1 WASH

aiesha mcallister

Go here all the time.

leon baker

Not a bad place to do laundry

Segundo Joao Modolin

Excelente para vc lavar e secar a sua roupa bom preço.

linda mcfadden

I love this place. Big dryers and washers, friendly staff

Connie J Daniele

The employees that work the night shift are very rude. Many of the machines are broken or barely work.

Thomas Wilson

I love the quality of the machines here. But I've seen the staff in screaming fights with customers more times than I could count.

kim yun

Clean,and fresh, big laundry. Awesome!

J R

They have card system which is good

Brian Cybok

Friendly and helpful staff, long hours, great location

Chanda Allen

This was the only place i did my laundry at for years, been a customer since they opened, but now I have chosen to spend my money elsewhere The prices have gone way up! No heat in the winter the owner has this huge outside heater to use as a heating source that uses a propane tank indoors!! Yes not safe at all!! The new owner care nothing about customer service!! The worst!! Spend your money elsewhere

K J

I always doubted the elder employee in this laundry. He was always staring people without a smile. But it was fine as long as he is doing his job well. Today, when I was rolling the cart to pick up my laundry, he stopped my laundry cart because he was mopping the floor badly. I asked him that I need to pick up my laundry behind his cleaned floor. But he didn't let me go. I could not understand his speaking well. He sounds like that he just finished the cleaning the floor. What can I do then? A few seconds later, he just let me go with little sounds of F and S words. When I heard that, I said “ what did you say to me?” Then he seems to say what he has been done on the floor with unclear sound. I was very stressful while I was doing my laundry because he keeps staring me with talking himself. I think I never come to this place again.

Jasmine

Been coming to this laundromat for awhile. The new owner isn't very friendly. During summer 2018 he did not turn on the air conditioner. Myself and the other customers were washing clothes and sweating bullets

Sugarlips Fox

This is the WORST laundry mat i have ever been too. If i could give ZERO star i would. Two of the washers i used barely release water to wash my delicates. My clothes came out dry and when i tried to communicate with the attendant there, he refused to acknowledge me and give me another wash; he didn't even take the time to look at which machine i was referring too. Since the attendant pretend not to speak english, i was forced to call the police. Police arrived and guess what, perfect english was spoken then. He told the officer and i that i should come back tomorrow and the owner would give me my money back, but that was a lie. I returned and had to call the officers again on the owner because he also refuse to acknowledge the issue. Its a SMALL issue that could've been resolve with simple communication, respect and a little customer service. I encourage you if you also experience the same problem and disrespect to file a criminal complaint against him to the better business bureau so action can be taken; after all you are spending your hard earned money not asking for charity.

Diane Costello

Clean. Bright. The best Laundromat in the entire state.

Myke Hottenstein

Very clean, friendly staff, free drying!

Kristy A.

Please save your money and your time. I arrived to do laundry on a early Sunday morning and was quickly lured into a tongue wrestle with the attendant/owner. If you want to be talked down to and spoke "at" with unnecessary rudeness... then this is the place for you. The prices are so inflated that the concept of free dry does not truly exist. If I could leave 0 stars as a rating I would. There are other customer friendly laundromats within a 1.2 miles in a few directions.

Ramzi D

amazing & friendly

Alafia Evans

They say free WiFi but they lying. I never can connect

Jamal Smith

They don't have hot water, unfortunately I had to wash my clothes overr at another laundromat even though I already spent $40 there... The guy that was managing it that evening was very rude and wouldn't help resolve the issue... I would strongly recommend that you not waste your time and money....

J Taylor

pros: They provide wash and fold services, and it is close to where I live. cons: It can be challenging to communicate with the staff because none of them are fluent in English. Also, for wash and fold services, I dislike how they put the clean clothes back into a dirty hamper without using a bag. And because the staff dont speak English, this is difficult to convey. They also accidentally stained all of my whites with this red string that they tied my clothes in once.

Paul Anthony

Always clean & your in & out in no time at all

Hadiyah Shamsuddin

Very nasty I just experienced a hate crime from them me and my girlfriend are lesbians soon as he seen us he ran up like we closed I understand they last wash was 10:30 but it was 10:36 after we loaded the cart and grabbed our detergents when I looked at my phone they close at 11:30 I had one load and I never been here I couldn't go for 6 min that would only take 20 but never again I left crying how he was talking to us and we not even like that we are very kind ppl both working in customer service I would of been happy with more revenue and bringing in a new customer if it was 11 I could understand but this was so hurtful when it didn't even have to end like that u got a bad review lost a customer and now have someone telling other ppl about your business

Angela Tompkins

Horrendous customer service particularly at night. Many broken washing machines. Unwilling to change out 4 quarters to 1 dollar bill. I'm a non television individual but would appreciate the TV on for the unsupervised children. Tables for folding clothing always dirty/sticky. Too expensive for the many violations. Please do better, be better. T

Nija Preston

Always clean... fast washers and super extra large washers and dryers

Donna

Clean, nice manager!

David Negron

A little on the pricey side, but they have large machines and lots of them.

Sinea Armstrong

Affordable and easy to use Machines. I just think it gets crowded fast. Especially when some of their machines are down. Otherwise, i would continue to go there for laundry.

Rashida Walker

Its ok place

Fiona Haynes

The owners have changed and the prices went up. The new owners are not as personable. Best dryers in the city though.

toni s

Rude employees. Prices were raised which is can understand but you use to get a $2.00 bonus after spending $20.00 and they changed it to $1.00.

Kyairra Mathies

Since there has been a change in management, the quality of service has declined tremendously!! The new manger is very racist and inconsiderate of his minority customers, and he has no problem with displaying it openly! After 10 years, I will NEVER patronize this facility again.

Christine Mattia

VERY clean and affordable. They always have available machines and seating and even a heater in the middle of the w Lounge area to keep warm when the doors open. Highly recommend this place

Kendrick Wee

Good price and excellent service. Would visit again.

uɐɯʇɐq C-Smith

Very friendly very easy and convenient also free dry thank you

dixon lashonda

Best place to do laundry,and if you leave something they keep if for u

Te'Koah Jennings

Its a big facility with a ton of washers of various sizes and lots of dryers. It's usually VERY clean with the occasional spill-out that happens in all laundromats....when it does happen (like once in a blue moon) its always cleaned quickly to prevent any accidental slips and falls. The sitting area is nice and bigger than most laundromats...the downside is that its by the door so in the winter its cold due to the constant traffic of people coming in and out but it is what it is! This is my favorite place to go to and i have yet to find better in west philly. The small loaders are 3.99 which sounds expensive but you get 30 or 40 minutes of drying time included in that...i can actually do a regular/normal sized load into a small loader here. I will be coming faithfully unless i find better....i doubt i will tho!

Robin Topher-Smith

Free Wi-Fi free dry lets you watch TV has a vending machine also so small portions of soap sale spend $30 on soap very nice staff extremely helpful

Alexa Weaver

Clean.. Nice atmosphere

Lil ms. deafpastrychef

They had done beyond amazing they got every stain out my chef coat that i had trouble doing myself . I will definitely be coming back .

Lueci Rae

What I love most about this place is the "Book Corner" for the little ones

Matthew Lewis

Good price, easy to use, lots of machines... really annoying TV in the background... I feel cheaper for having had to sit through tmz as much as I did.

James Ayala

Get it donequick and clean

lauren nelson

This laundromat use to be so nice but not so much anymore. It needs an upgrade.

Logan Weaver

Clean and well kept

Micah Coleman

Great spacious place. Dryers are efficient. Clothes dry really fast

Caitlin Stern

So clean!

errollene fowlkes

This laundry mat has its own parking on premises. Very clean and all washing machines and dryers all work. Friendly atmosphere

Ayana Davis

My favotite laundromat in the city. You can wash all the the clothes and linens in your house in about an hour. Its clean and I think there is wifi too. The hours are great.

Kia Marie Lor

The only place I do my laundry in West Philadelphia. Clean. And free drying!!! That's the best part!

Lily Dunlap

Very clean place and lots of place to sit.

Fatimah Abdul Tawwab

Very clean and the owners are friendly

Paul Stern

The best laundromat I've ever been to. Clean, easy to park, free drying, friendly helpful staff. What's not to like?

Ashlyn Rimsky

Great service. I lost my card after putting things in the washer and the staff still provided me a free dry!

Erik Thulin

This laundromat is quite clean, comfortable, and easy to use. You load a card (which you purchase for $1) with your credit or debit card. The machines are a pricey, but a much better experience than most laundromats.

A C

My go to place for washing my clothes because if I come early enough I can wash all my clothes at the same time. There is always a battle over the laundry carts. People will hold carts even when they dont need it. A rule needs to be established.

Luisa Restrepo

The best :) I love wash my close there

Veronica Bevan

They are so nice and its always clean lpv it herr

Sydney Ashworth

Free dry with wash! I can wash my family if fours clothes in a $10.95 washer and all of pur whites in a $6.95 wash. And drying is free! I recuse to go anywhere else. And Wi-Fi. Its nice they have a card tonput money on so, if you have left over it will be ready for your next visit. Ive saved money washing here.

Mac Estorel

Very nice people use to own this laundromat. Now there are new owners that have raised the price for biggest machine by $2 bucks and 10 machine is $10.95 raised by $1 every machine here has been raised at least $1. Also when loading your laundry card with $20 you use to get a bonus $2 bucks but now they changed it to $1 which shows how greedy new owners are being. I now have to find a new laundromat because this one was already expensive now it’s higher. Also they never paper towel to dry your hands or soap to wash your hands and the glass in this place is also filthy. Laundry soap use to be offered when using $20 machine. It’s no longer offered. New owners are very cheap.

Alishia Lucero

This used to be my local laundromat and even though I've moved kinda far away now I still come here. The staff is so nice and attentive, it's in a nice location to grab something to eat while you wait for your clothes. Also the card machines work very easily and smoothly compared to other laundromats card systems.

Sung Lee

Clean& spaces.

Jessica Danielle

very clean

tia rivers

Always crowded

devon grose

Can be in and out quick depending on how many loads you have to do i love coming here

Ana A C

Clean facilities and friendly staff.

angel D

you don't need to worry about bringing cash since they have a system where you can use cash/debit card to buy a laundry card to use the machines. The place is kept clean and usually there are a good number of machines available even on busy days.