My wife has been a avid client of Laundry Warehouse for over 12 years. The staff and her have become friendly and almost like family. From the beginning, she was always greeted with a smile and a friendly "hello". The place is always clean and the staff always helpful. In the years she's been going, she never had a ill-feeling or disrespect from any staff member. She never complains about the place itself or the staff. People forget that the place is a public facility.People who come in for wash and fold are happy to bring their clothes and very polite to the staff. She tells me how some people are rude and disrespectful and treat the staff like they're servants instead working people. She says that this is one of the best laundromats. clean, big and friendly.
4-22-17 - This is John's wife Karen. I recently found out that the owner of this laundromat changed the dryer minutes from 10 mins. to 8 mins and kept the price at $.39. Why in the world would you do this. I find that very disrespectful towards me, a loyal customer. Why would you do this disrespectful thing to loyal customers. I'm quite sure with all your laundromats you don't need the money, or do you. This is very discouraging towards loyal customers of yours to do this. A lot of people, hard working people, with 2 and sometimes 3 jobs, cannot afford this ridiculous change. They are stressed enough trying to survive, they don't need this extra burden to worry about. How rude!