I've been coming to this laundromat for a very long time. It's ok. I would have said it gets the job done...but it doesn't. In the past recent months another customer pointed out to me that there was no hot water so I started checking it out for myself. She was right! I couldn't believe it! If you push certain cycles on the washers, it will add to the price of the wash. Ok, I can understand that. Hot water cost extra I suppose, but there is no hot water! I always wondered why my whites were always so dull & never really came clean. Upon noticing this, I spoke with Sharon who basically runs the place. I always found her very nice and easy to get along with. The next time I came in she said she had spoke with the owner (Dan) and he had or was putting in a larger hot water tank. That was an untruthful statement and I'll tell you why in a moment. I went ahead & did my laundry. My white sheets came out as dull as they had gone in...you know how when you sleep on one side and the sheets get dirty looking because of body sweat or whatever...well they weren't clean AT ALL. There was no hot water even though I had even paid extra for it! So I started using Westside laundry on 24th St because it's closer to where I now live and it's excellent! Tiny, but quaint and Cathy that owns & runs it is outstanding! However, I had alot of blankets & quilts and had to go over to the Austin Bluffs area so I thought I would just go by the old Greencrest laundromat forgetting all about no hot water! So I washed my things, paid extra money for the warm water (completely my own fault for forgetting) and got the same results plus this time and this is when I knew I would NEVER GO THERE AGAIN!!! I had three white blouses with simple little stains that should have easily come out and didn't (of course, no hot water) plus it took so much extra money this time for the dryers, has the heat been turned down too so that this owner can make more money, I don't really know but not only did I have to deal with all of this but I was about to have a heat stroke because there is NO AIR CONDITIONING! I finally went over and talked to Sharon, sweetest woman ever, or so I thought. I told her I wouldn't be coming back & this is the I'll tell you in a moment story. #1 no hot water & she said before it was going to be fixed, #2 paying extra money & still not getting the hot water, #3 dryers not working as well anymore, #4 doesn't have A/C even with the extra money charged for nothing & finally the kicker, #5, when I went to talk to Sharon about the no a/c, dryers costing more & of course no hot water & how we've discussed this before, she slipped before I could finish and said " I told you before we don't have any hot water.....What?!?! When I reminded her of our previous conversations, she tried every way possible to cover up that last comment. I was so blown away that I couldn't do anything but walk away and that is why this is why I will never enter that laundromat again! Sad but true. It's all good until it's not. This greedy man makes a fortune in there & can't even supply his loyal customers with hot water or a/c. What a shame. When you go to a laundromat, check your washers while they're running to make sure you're actually getting what youre being charged for, like hot water. Sorry for the long rant but enough is enough! They got 1 star rating because you can't go any lower.