Reviews of Dryclean USA (Laundry)

12750 Carmel Country Rd # 109, San Diego, CA 92130 Located in: Carmel Country Plaza

Average Rating:

DESCRIPTION

You have the reviews of real people like you who consumed the services and products of Dryclean USA (Laundry) in the state of California.

As of day the business has a score of 3.2 over 5 and the score was based on 5 reviews.

As you can read, the average score it has is average, neither too high nor too low, but it is founded on very few feddbacks, so you will assume that the rating isn't very faithful.

As you know, we don't usually stop to place tatings when they are good and we usually do it only if we've had a problem or incidence...

This Laundry corresponds to the category of Dry cleaner.

Where is Dryclean USA?

REVIEWS OF Dryclean USA IN California

Karl Norman

Kristina Shultz

I brought in my newly purchased, expensive silk Theory blouse to treat some minor make-up stains on the ribbon and shoulder. The blouse looked vibrant and lustrous. Well... I got back a less vibrant and ironed out blouse. The luster is gone. The stain spots now look discolored, washed out as if someone was trying to get them out by scrubbing the material. They stand out more than the original stains. The manager said the stains didn’t come out after the first attempt, so they kept treating it with chemicals. On top of that disaster, an obscure greasy spot appeared on the back, which the manager acknowledged but said it would easily come out. Well, it was not there to begin with! The manager didn’t apologize, didn’t offer a refund or a reimbursement of any sort; she became very defensive, unapologetic and kept suggesting I returned the blouse to store because fabric got discolored after the dry clean. Well, how about you take great care when dealing with a delicate silk material, notify your customer should you need to do additional treatment and offer a refund or reimbursement if you did a poor job. After my follow-up call to get it sorted out with the owner, the manager just hung up on me. I basically paid this place to damage my blouse and treat me badly.

Alexey Pshenichnov

Terrible service... when I dropped my shirts off they said me one price but when I picked it up they charged me almost two times more... don’t like people who try to cheat on me. Quality also far from ideal comparing to the price I eventually paid. Avoid this place.

Ben Oh

This is my favorite dry cleaner. Reasonable price, quality service, and very friendly staffs. If you need the good dry cleaning in Carmel Valley area, this is the place you should go!

Holly Hughes

After 3 years of dry-cleaning here, clothes are always done well and in a timely manner.

Business Hours of Dryclean USA in California

SUNDAY
CLOSED
MONDAY
7AM–7PM
TUESDAY
7AM–7PM
WEDNESDAY
7AM–7PM
THURSDAY
7AM–7PM
FRIDAY
7AM–7PM
SATURDAY
8AM–6PM

PHONE & WEBPAGE

Dryclean USA en California
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