Reviews of Chem-Dry of Northwest Arkansas (Laundry)

Nicole Neal

Everyone at chem dry is so helpful and professional. They assessed my needs and made an affordable recommendation. The finished result is great. I love the quick dry time, too.

Brittany Camp

Great experience! The technician was super friendly! 10/10

todd hoffarth

Chem dry did a great job. We got a new indoor puppy. As any new puppy owner knows, there will be accidents. We had our carpets cleaned and for the heck of it I decided to have our sectional couch cleaned as well. The price was reasonable, and the work was great.

Katie Couch

This is the third time I’ve had ChemDry clean my carpets, and they are awesome! They offer such great customer service, and they spend the time needed to get your carpets cleaned very well! Their prices are reasonable. Highly recommend!!!

Larry Holt

These folks are awesome because their prices for cleaning are reasonable, their customer service is top-notch, and their personnel are excellent. I had two pieces to clean: one being a 20 year old Persian style rug and the other a newer Flokati. The inspection and pricing and process and then delivery was exactly as I was informed it would. In summary, I will use them again because they are reasonably priced, do what they say they are going to do, and they deliver on what they said. Thank you Chemdry of NW Arkansas.

Lisa Spears

Michael did a wonderful job! Great experience with this company and the service tech!

mary green

McKenzie from chem dry did a great professional job, answered all questions, and made our tile look brand new. I would definitely recommend this company to my friends.

Audra Savage

I have used Chem Dry of NWA several times and I have always been pleased with the speed and quality of service. Their employees are helpful and they do an excellent job cleaning! We will definitely be using Chem Dry again!

Nancy Spangler

I had never used ChemDry before and the rating should tell you that I am very pleased with the service and the employee. Very nice in explaining all the steps. Thank you. I highly recommend Chem Dry.

Maryanne Barragan

Michael does a fantastic, thorough job on our carpet and upholstery. Our carpet always looks great and we love the returning customer discount of 30%!! Their carpet spot cleaner is AMAZING....a must try!!!

Betina Henschell

So happy I found this company! You guys have the best product and amazing customer service. Thanks Toby!

Andy Neamon

The best experience ever. Thank to a young gentlemen name "Toby Brasher", very courteous and kind. The information/options regarding the type services ChemDry offers were very clear - where you get to choose. I would highly recommend ChemDry to anyone especially if you have pets. Thank you so much. AN

Stacy Nowotny

Toby explained everything in detail was very professional and did a great job!

Lisa Frank

This is the second time I have hired Chem-Dry of NWA. That is an obvious indication of the very nice job that they do. They pay attention to details and are on time, polite and friendly. Plus they know what they’re doing. I’ll be calling them anytime I need to clean or take special care of my carpet/flooring. LRFRANK

pat johnson

Toby and Mackenzie were absolutely wonderful. The carpets are outstanding and look much better than I expected. The granite shines and looks wonderful . They were pleasant and professional and I will use this company again

Ron Smith

Friendly Service. Outstanding job!

silly boys

I'm not happy with the job they did cleaning my carpets. Our carpet didn't look clean after a month. Wondering if they used the protector I paid for. In another area they missed a whole a strip of carpet. Overall there services very expensive and my carpet doesn't look any better.

Shawn Withers

I've used them twice now. The first time was on a home that we sold, and most recently was on our 5th wheel camper. They did an outstanding job both times. In addition, they were very thorough, courteous, and were overall just great to deal with. Highly recommend them.

Rae Greer

Toby was very polite and professional. Excellent customer service. My carpets looked great and he was able to get the urine smell out of my sofa.

Kendal Rose

Michael was amazing! Both kind & friendly, but he did an awesome job. Night and day difference! New Grand baby will be here in the next couple of weeks, he'll be coming home to a nice clean house! Thank you, thank you! I will definately be referring you guys!

Micah Larru

I chose Chem-Dry of NW Arkansas because of the reputation and character of the owners and associates. It does not surprise me that the business shares the same reputation and character. My wife and I recently bought a new home with wood floors, ceramic tile, and carpet and even though they "looked" clean and in good shape, we decided to hire a professional to clean them. So glad we did because they were dirtier than we thought. First of all, Toby and Micheal arrived on time. They allowed my wife to explain what she wanted cleaned. Toby then gave us 3 options to care for our needs. We opted for their Premium option because we felt it was the best value for what we wanted. Toby and Michael immediately went to work and did a fantastic job on every single thing. We are so pleased. They even cleaned a white chair that was soiled from moving. I don't even think they charged me for that even though I offered and anticipated to pay for it. I was so impressed with the work and service that I felt a service tip was warranted, but these guys refused. They felt the job they did was what they were supposed to do and no tip was necessary. I also appreciated that Toby explained to us a maintenance program they offer to keep the floors looking great at a fraction of this initial cost now that they have been professionally cleaned and sanitized. We will be looking into this too. I highly recommend Chem-Dry of NW Arkansas and their team, especially Toby and Michael. Thank you so much!

Toni Jensen

Fast, good service, and the couch and rugs smell much better!

Shelton Germaine

I had my carpets cleaned by ChemDry today. They showed up on time and the service professional was very nice. I have used Stanley and Sears to clean my carpets over the past 10-12 years and these guys defiantly did the best job. That being said they were 300.00 more than they competitors, I had hoped that would mean they were top notch and could get the job done. That however was not the case. They were unable to remove stains, Left the house smelling worse than before they cleaned it and I was unaware that they would be staying 4 hours. I tend to go to bed very early due to being at work very early most mornings. I think a little communications would have worked wonders. When I expressed my displeasure on their inability to remove the stains he tried to up sell me on additional services and when I didn’t bite he offered a 75.00 discount. He also said the smell would subside. I can’t say they met the promise I was made about being 100% satisfied but I guess they did an OK job. I don’t see it for the premium price I paid. I guess next time its back to Stanley. At least the quality of cleanliness is about the same and its 1/2 the price.

John Luedtke

I highly recommend chem dry for your carpet cleaning service. Fantastic cleaning process and good people!

Cansada C

Made an Appt with ChemDry via phone call, excellent customer service, per estimate! Micheal @ ChemDry called to let me know he was on his way, exactly as scheduled/expected. He was very nice & I felt absolutely comfortable with him, per being a woman, alone in my home. He worked diligently on my carpets & rugs. The result was better than expected & I was thrilled. I am very happy with this company, the professionalism, the service & results! I will definitely be using them in the future & referring them to others!!! Thank u Michael & ChemDry!! ~CL

Debbie Wingert

Professional, efficient and thorough.

Jeannine Wheeler

I used ChemDry for the first time this week and could not have been more impressed. The individual that came to my house was very friendly and professional. He did a great job explaning the options and was very transparent with the asociated prices. He finished on time and even cleaned up the floor to ensure the hoses didn’t track in anything from outside. Definitely recommend to others!

Lisa Talbert

Michael communicated with me before arriving to my home. Once there he was thorough to explain cleaning options. I was appreciative that he paid close attention to my troubled areas on the carpet. Plus he's very personable!

monica byrd

Michael came out to our home and worked magic cleaning my carpets! They look brand new. He was very kind and professional. I highly recommend this service!

Patty Hall

Great job! My rugs were cleaned right on by hardwood floors.

Mimi Gates

Excellent communication, friendly and efficient. Worked a little magic on my aged carpet and antique sofa. Will definitely use again.

Daniel Nouguier

Extremely professional and VERY thorough! Our furniture looks brand new! I will definitely be using their services again, and HIGHLY recommend them. It’s amazing that a 15 year old sectional can look just as good as it did when it was new!!! Thanks again Chem-Dry of NWA, y’all are AMAZINGLY AWESOME!

Chad Ford

Toby did such an excellent job walking us through our options and then working long hours to ensure a great result. We couldn’t be happier with the service we received and will definitely be return customers!

teresa towler

They are very professional from start to finish. I am very impressed with their service.I highly recommend this company. I will be using them again.

Deborah Testerman

Awesome service! Comparable prices and carpets never looked better!!

Daniel LeSieur

We recently purchased a new home. Those floors needed A LOT of help. From the original appt time and the time we need them to show up, we had to reschedule or push 4 times. Everytime we called to reschedule, they were so gracious. When Mac showed up, he was polite, professional and courteous as the seller was moving out, and we were moving in. He was in the middle. He stayed late (8:30pm ish) to ensure that he didn't miss a spot. So very thankful for his efforts. The house looks great. The tile looks brand new!

Ima Matlock

Michael did a great job cleaning my carpets. One bedroom was pretty rough and it turned out great. He was very efficient and got it finished quickly. He also explained the whole process well

Mercedes McReynolds

Guys were extremely nice and thorough. Did a great job, our carpets look brand new. The overall experience was very pleasing, I will use them again.

M M Kronblad

Michael did a great job cleaning our carpets. He was very thorough and pleasant to work with. We will use Chem Dry again when needed. Thanks