Reviews of SERVPRO of Northwest Phoenix / Anthem (Laundry)

Jenny Deroche

Highly recommend!! Extremely professional and on time. I had a water leak in my home and Servpro of NW Phoenix was out to my home before too much damage was done. They quickly extracted all of the water. The team was very polite, efficient and hard working.

Dustin Huffman

5 stars

Patrick Ballou

These guys made a terrible situation much better by their efficiency and professionalism. They came out to my house quickly, and began mitigation efforts to dry out the huge amount of water damage. I was very impressed with their attention to detail, the way they set up multiple barriers to isolate the problem, the continuous communication, and their commitment to excellence. I would have no problem referring all my friends and family to SERVPRO. Thanks for doing such a great job!

Greg Deroche

Knowledgeable staff..took care of our whole claim start to finish

Dennis Irwin

Recently SERVPRO helped us mitigate a water problem we had in our home. Their representative did an excellent job of explaining why and how they would remedy our situation and provided the expected cost ahead of time. He did an excellent job in his explanation and the company did what he said they would do. He further showed us results as they were accomplished. We would recommend SERVPRO in the future.

Henry Babiarz

At the end of March 2016, we had a plumbing leaking our house, which flooded a majority of our downstairs living area. After turning off the water, we immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. We received a call from Andrew at SERVPRO within minutes and he had someone at our house within the hour. Their project manager was Juan M., who was excellent. He was very knowledgeable, listened to our concerns, took time to explain the process in detail and was empathetic to our situation. He and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. Juan and his crew helped in easing a stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

Tom Fiedler

After an extensive leak in my home, Servpro of Phoenix was called in. Since this is my second home, I was unable to inspect the damage personally. Thanks to the supervisor on the job, I was emailed many photos throughout the clean up process. It was comforting to see the progress being made.

Joe Hamway

We came home from a long weekend out of town to find that the water heater had leaked into the bedrooms, laundry room and hallway that backed the garage. We quickly called our insurance company to report the issue and they gave us a few companies to call for the water damage. SERVPRO was not on their list, but we had used them in the past and had great results. So we called SERVPRO and quickly got a call back from them. They came out right away to access the damage and start the recovery. Paul and Dustin were great and always kept us in the loop with the progression of the removal of baseboards/wallboard, drying of the walls, etc. Everyone was polite and worked cleanly. The staff at the office was very helpful, polite and really seemed to care. They truly made a not so good situation less stressful for us. We appreciate everything they did.

Cate Campbell

We received immediate response and prompt courteous service. Although the process was difficult at times, since we were still living in the house, the work done was thorough, and completely satisfied our expectations. We decided to replace our flooring and insulate the wall that was affected by the water damage for additional privacy between our guest room and the family room, and are now enjoying our "new" house.

Steve Hanson

nice young men worked well together as a team to tear out water damaged wood floor but as i called them- home wreckers- as a joke and that they did as it was their job it took 9 days to remove 1200 sq feet they could have needed more help to speed up process the basic core team was great but new guys showed up and didn't have the team work down - I was satisfied but had to call on management to get them to work Saturday as they said they were taking basically Friday thru Tuesday for Labor day off while our wood floors had yet to be removed-Good job a l scrapes and nails left on floor and walls but that is what it is-they needed more help I would reccomend ServPro and this season of haboobs gave them too many jobs

Heather Flynn

I had a flood in my master bathroom. SERVPRO was out within a couple of hour. Fast, friendly and thorough! I was very impressed!