The view and location is GREAT. Beautiful. Food is good, about what you can expect to count as good. But not excellent. I had a burger and fries and I am sure I would have cooked it better myself. It was good but very little flavor. For the dining the service is.... I can tell they are nice and mean to be, but it was subpar at best most of the night. They didn't offer me a table so after standing there awkwardly I finally asked and they said I could sit wherever. They were very nice and maybe I should have guessed, but I have been working with people in customer service for a long time and it kind of blew my mind that nobody realized or offered. A certain waitress made obvious looks at my food that made me feel awkward. Most of the employees were nice but just seemed bored and lacking in their presentation, which resulted in me feeling awkward and being nervous to communicate with them.
I still enjoyed it and I don't think you shouldn't go by. It's definately worth the stop just for the view, but it was just awkward and that ruined the experience. I guess I'm better at working with customers than being on the receiving end because I kept thinking about all of the things I would be doing and asking if I were them. That being said, they were more kind by the end of the night and more responsive and that raised their presentation a lot in my mind. Without that the rating would have been lower.
I am not a picky person so I usually don't leave reviews like this. I am giving 4 stars because I don't think that this is common, but the employees seemed pretty laid back and comfortable (that slightly bored, less greetable feeling) so I think that it probably happens occasionally. They just need more energy and awarness. :) I probably won't go back for food. That's how bad it felt. But I will definately go back for the view, maybe just stop by and take a look at the river.