Reviews of South Square KinderCare (Kindergarten)

Dr. Salman Alasiry

from my experience I would say that nothing on the website was true. Their teachers are totally untrained and unprofessional. The director was not cooperative and often nasty like if she were paying us for the service. The place is not as clean as I had anticipated and above all the price was unjustifiably high. Read the agreement carefully, and make sure you understand all financial penalties as they will never read it with you.

Elizabeth Thomas

We had our daughter at a different "preschool" in the area, and we had doubts that soon became worries. When I got a job in Durham and found out about Kindercare through a friend, I was quick to make the change and try it out. Kindercare was only slightly more to pay but the quality of care was MUCH higher. I can tell that the children get much more attention from the teachers and staff. My daughter has barely been sick at all in the 5 months she has been at Kindercare - she was rarely not sick while attending the previous school. This isn't coincidence. The children are encouraged to respect each other, and the staff are kind but firm with rules. They teach, but very high-achieving children might not get much of a push here. I feel that they do help my daughter to retain what I have taught her on my own. I doubt you could find a better preschool for the price, especially in this area.

Rae'Shawn Norwood

My daughter attended this Kindercare location for about 2 years. Over that time I'd say numerous chances were given for improvement in their care, safety and education. There's a high turnover rate in teachers. Teacher termination is not consistently communicated with the parents. The "two's room" has been without a lead teacher for the lighter side of 6 months. I've picked my daughter up with her pull up soaked out of her shorts. She suffered three head injuries (total) at this center and NONE of them were communicated to me until after the fact. She bumped her head on the tile floor during nap (12pm) and instead of any one checking to make sure there was no injury, they made her go to SLEEP. She woke up two hours later with a goose egg on her forehead. I wasn notified until pick up at 5:30pm. The last head injury, there was a gash in her forehead. NO ONE could tell me what happened and I was accused as the parent for "bringing her in that way" by one of the teachers and the director (who wasn't there at drop off). When addressed, the director was rude and stressed that she'd "never lost a child for safety reasons." As you could imagine, that conversation didn't go so well. After that, teachers stopped speaking to me. I opted to remove my daughter from the center and contacted the Regional manager and corporate. i give this center two stars ONLY because my daughter learned her ABCs and how to count to 10 in Spanish. That's the only credit I give to them. If you're looking for professionalism, communication, support, improvement and consistency, from a parental standpoint, you may want to try somewhere else. You can't do trial and error on people's children.

Khadejah Dale

They are vwry friendly and understanding to all situations. They are good at communicating with the parents.

Melanie Weber

We absolutely love the team at South Square KinderCare. Each member goes above and beyond to take care of our child. From the ladies in the front office to all the teachers who loves on our baby throughout the day, thank you for all that you do!

Dawud Hilliard

KinderCare has been a tremendous benefit in reference to our family. It provides a safe and learning environment, where your child can receive educational and social skill building. The staff is professional and friendly. We are very happy with their services and the impact they have had on our family. Thanks KinderCare!

Midtown 501

None of the staff is aware of what is going on with your child. Someone was either not there that day or on "lunch". I ordered my kids pictures with the rest of his class and never received them, the administrator was unsure of what was going, seems like no one is really sure of what is going on at kindercare. Always a high teacher-staff turnaround, the classroom is crowded and in one area, I don't see how my son was even able to nap properly with the larger kids constantly making noises right beside his area. I tried to keep my son in this school because it was near work and home, but when a 3 year old tells you he does not like his school, believe him.

m touhey

Great care in a wonderful, friendly, and positive environment. Thrilled to have my daughter taken care of here and plan to have her grow with this center!

Imani Crain-Gully

Rooms look very neat and nice

sade outen

Would not recommend this location child will not be paid attention. Look else where for child care

James Goerke

I had my kid here for a little over a year. They were adequate on child care, safety, etc. however, I never really got the feeling the staff (with few exceptions) was trained and committed to making a great child care facility. It also seemed like I was asked to pull my son out due to illness way more that I should have. I give this three stars because of the administrative issues I've had. Billing issues (even months after I left the facility), constant changes to the policies, and rather annoyingly, you have to fill out paperwork on your kid every day (I.e. Fill in your name, your phone number, your emergency contact, what time they had breakfast, when they woke up, etc.). It's a minor thing but annoying because my current daycare doesn't ask for that because... surprise, they know who I am and keep my phone number on file...

Claire Frade

A Little over a year ago, we took on the role (by surprise and out of necessity) of foster parents to our FOUR nieces and nephews! It was a major life changing event, especially this late stage in our life, that was not anticipated nor were we prepared. We have not had kids at this young age in our life for almost 15 years. Immediately, we began searching for a reputable child care facility. We heard positive things about KinderCare and decided to try it for ourselves. It was the right decision! KinderCare has helped us in so many ways. It has been a TREMENDOUS factor in the development of the kids. The environment is friendly and safe. The children enjoy the company of the staff. They facilitate class work that prepared the children for elementary, to include other skills such as social, fine motor, and speech skills. KinderCare is always flexible in helping us with our specific needs. Mr. Tom, Ms. Kim, and Ms. Jessica are awesome! They give us words of advice on age appropriate development to academic issues and even how to address behavior issues appropriately. They genuinely love and care for our children and the children who come into their care. We don't know where we would be without their help. We cannot imagine how our lives would be if it was not for their help and guidance in our daily life. Either my husband or I regularly say to each other and to people we know, “I cannot do this without their help.” We have noticed such a difference in the children since coming to KinderCare. We truly appreciate the KinderCare and its staff.

Fatiha Aitougajja

حقا انه مكان رائع طفلي سعيد جدا