Reviews of John's Main Auto Body (Kindergarten)

Aliaksei Panamarou

They towed my truck from service plaza, fire in hell john main

Sebastian Montes

Had property stolen from vehicle.

Ryan Horan

Very bad experience stay away, they stole about 300 dollars worth of stuff out of my car after I had been in an accident.

Jaden Williams

Literally the worst towing company ive ever came across. When it was time to get my car out , they sent me to two different locations just to get it. One location they sent me to was jus to pay for the storage cost , when I arrived at the 2nd location they sent me to , which was the impound lot , I had to wait 40 min jus to for the keys to my car. ( Keep in mind all of the locations at least 10 min apart and customer service kept me waiting) .

James Kilgore

They sure get in a hurry to tow your vehicle but very very expensive for repairs and slow. Do not recommend calling them

Ira Rosen

If they are the option provided when you break down on the NJ TPK, reject them. They will only tow you to their lot, do not accept Visa, and will effectively impound your car even though they towed it to their lot. Avoid using them at all costs.

Ergash Aripov

Never use this people!!! Recommendation from me to all...

Jorge Luis

This guys can suck eggs

Marcela Mendez

The guy service was ok. But the lady how I spoke by phone said that the charge was 116 but when I got the service they charged me 50 dollar more and said that I misunderstood the price, and that was the original price.

Hello Friend

If I could give this place a 0 I would. This place is run by a bunch of scammers. I was in an accident on the NJ Turnpike and this was the place that is contracted for where my accident happened. When I got to the shop, I was told that my bill was going to be over $600. They would not release my car to me until I paid for the tow, as well as services that I did not want nor authorize. They said that the additional services had already been completed so I had to pay or they would not let me to my car to get all of my belongings (the car was completed totaled). I had to fight with them to allow me to get my stuff. But I still had to pay for everything before they would release my plates to me. DO NOT LISTEN TO THEM WHEN THEY SAY THAT THIS IS A LAW. It is NOT a law and even if it were, they can't perform any services without your authorization. AVOID AT ALL COSTS.

Joseph Martinez

Shady business practices. Illegally tow a vehicle with out any complaints from the business which it was located. They did not contact local police department about the impound. When I asked them why they towed the vehicle, their response was because we can do anything we want. These are criminals they must be stop.

GT 350

This is the worst shop I have ever dealt with. We had a nail in our tire and a tow came to pick us up after an hour. When I spoke with the driver I asked if he could put in a plug and he told me they would do it at the shop. When we got there I was told I needed a new tire. After arguing with them for 45 min they put in a plug and I was billed $80 for the plug. You would think that when someone is far from home with young kids and the customer is willing to pay for the service you would try to help them out and not screw them. Hopefully they get pulled from the tow rotation.

Robert DeNesco

My car was towed from my home in North Bergen to John's Main Auto Body located at 1445 Union Turnpike. The towing fees areas follows: Towing/ Impound $ 75.00 Flatbed/Mileage 125.00 Storage charges 75.00 --------- Total $ 275.00 In my opinion, I was billed twice for towing and the storage fee for 1 day is exorbitant. I was advised to research the town's ordinances regarding towing billing but was given little advice other than to visit City Hall. I cannot understand why the Township of North Bergen would give exclusive towing business to a company that charges such unreasonable fees.

Greysmom

John Main towing gives Hudson county police departments many gifts in exchange for police officers cooperation in scanning every single vehicle on the road or even parked through the night for towing instead of these police officers serving and protecting the public or catching criminals, its a shame. This is in full effect for North Bergen police so please be aware, our registration for our vehicle was expired 1 day and we were going to renew in the morning. Its a shame our tax dollars are used for such things!

Ryan Castillo

Worst place ever, I'm so sorry I didn't read the revews before! They take for ever to fix your car and some guy name Frank that works there is very nasty do not take you car there! I regret it !

Brad Spontak

God help you if you break down on a certain part of the NJ Turnpike...It probably is all of them in this nonsensical system thise state has going on here. I imagine any company that, presumably, pays a significant kickback to the NJ Turnpike Authority (or whomever) and the politicians involved in such deals, is going to rob the helpless motorists blind that they now lord over. Can we even blame them? If there is no limit to what can be charged and no one to answer to because those people have all been paid off, they will charge exorbitant prices. Cool gig if you can get it. I can't imagine someone willfully going to these people, but I see it here. Unreal. Pretty much tarnishes my view of the entire state-system that this is allowed to continue. As it is easy for me to avoid, I will.

Remie Smith

The fact this place is in business is bad enough. The fact they have a state mandated monopoly on towing on the turnpike is beyond belief. This single place is the best piece of proof of how screwed all levels of government are in the United States.

Christopher Brady

Predatory towing company with a seeming monopoly on Hudson County towing. The employees are rude (which one would expect since they're constantly dealing with irate customers who are being extorted $300 to have their car released (if they're lucky)) and the service is awful. It's not like they have any incentive to give good customer service, so don't expect it to change.

Brian Maney

It's a scam of a business and they'll try to tow your car even if it's legally parked. I believe they targeted my car because it has Massachusetts plates and I was in Hoboken. I have multiple witnesses, pictures of where signs were posted outside of Texas Arizona to prove I was legally parked with a time stamp of my parking ticket that still had time on it. The Hoboken parking officer couldn't come up with a reason as to why I was being towed. It seems to be a scam between towing companies and the city of Hoboken.

Habbouba Best

They are the biggest theifs on earth on top of paying for towing your car they open your car and steal every good stuff you have in there. they stold my daughter cash and iPhone and expensive sunglasses when she told them they say they do not steal nothing no they run out of her lock glove department by themselves they are big rip off too they have big history in stealing any one they tow there car they have bad experience with them from stealing 30 years ago they tow my van I had 140 cash in glove dpet when I told them they muck me and laugh so hard also they tow my brother car 30 years go same way because they didn't find nothing to steal from his car to unhook the battery and they toke it people if you have to tow your car to main towing make sure you take every good stuff from it and make sure cops write on the report what is inside your car they steal and lie you lose only and they laugh I have video them lying I have to check if it's illegal to post it then I do it .

Cesar Faustino

Customer service does not mean anything to this place. Car gets towed here with not an ounce of assistance to get the car out, and instead get threatened to get the car out and out of premises of the police will be called and then they're gonna charge again to get it towed back inside, BECAUSE we're not willing to pay extra to get the car jumped. We had told the tow truck driver to not bring the car all the way in as we were planning on getting the car out as soon as possible, but apparently listening to the customer is not something they do here. By far the worst body shop experience.

JJ Shannon

Can I give less than one star? They will tow you even if you are parked legally and then hold your car hostage and force you to pay a myriad of nonsensical fees. They are just as corrupt as the HPU and deserve to be put out of business.

CARL HETRICK

I had an accident in the early morning hours of June 19th of this year and the Union City, NJ police called this company to have it towed. Geico Insurance company wanted me to have the car towed to another body shop but when I went to the office of Johns Main Body Shop to sign release papers to allow the car to be moved I was given a sales pitch by the office manager as to how I should have them do the repairs to the car and I eventually agreed. BIG MISTAKE!! After taking an entire month to fix my car and getting close to $4000 of Geico's money they then refused to let me take the car until I had paid the complete $400 of deductible that was owed. I offered to pay $260 to pick up the car and pay the remaining $140 the next day but they treated me like someone who was trying to get over on them. I'm 65 years old and am a driver for Lyft and because they had taken so long to fix the car I had already lost $1000. Anyway if your car is towed by this company DON'T have them work on your car - take it somewhere else.

Anonymous Chupacabra

This people are master in extortion. They have no regards for the customer and they have no knowledge in state legislation but the quote all the statues every single one of their employees are uneducated they have no respect for you as a customer nor you well been be prepare to pay extra fees with no notice they will straight robe you. this place should be closed and the owner should be prosecuted

KATHERINE BURNO

My car was towed from Hoboken , NJ to this shop it took 6 hours to bring my car to their North Bergen site.Service was rude and filled with excuses.They never took pictures of the car. Gave me a damage vehicle back and claim it could have been there already.They have not given me or my insurance company proof of their of their insurance company.Courtesy is very Poor .Hoboken needs to take a look at their business practices.

David B

My car recently broke down so I googled a towing company near me and this is the one it gave me, unfortunately. This was the WORST experience dealing with ANY service company I've ever encountered. There was nothing good about this place. - The woman working the front desk had a nasty attitude and kept the line long with her inability to help people in a timely manner. - The mechanic is this old grumpy guy who yelled at me and even swore at me. - Over the phone they told me the price for tow would be $100 if I got the work down at their shop, and there was a $60 dollar estimate fee for them to figure out the problem. They then charged me $514 to replace a front ball joint and alignment.. I said no way and they charged me $150 for the flatbed tow (WHEN THEIR SIGN SAYS 125) AND the $60 estimate fee. Not to mention my entire day was wasted and i accomplished nothing with them. To make matters worse they killed my battery (by leaving the key in the on position while sitting on a jack) and wouldnt jump it out of spite. Avoid this place at all costs! These were the worst people I've ever had to deal with, I literally told them how much i couldn't wait to give them horrible reviews. I really wish I could do more damage to them and didn't have to pay them $210 to waste my day and do nothing for me.

Sergey

This was for emergency towing. The car was towed 10 miles and the prices quoted was $80. We agreed as it was only $5 more covered by insurance. We talked to them over the phone (Karen) and they did confirm the same price when the car was in the shop. In addition we needed tire change (the car does not have spare tire). But when they quoted $360 for tire that is $150-$180 elsewhere we decided to take the car for additional service. This is when they would not release the car and came up with extra charge of $330. This is violation of consumer act and blackmailing when customer has no choice in order to get the car back. This is simply unlawful if not criminal!

Andrew Park

AVOID AT ALL COSTS. DO NOT SIGN ANY PAPERS!! YOU HAVE BEEN WARNED!!!

Elsie Classen

Worst place ever!! If I can give them zero stars I would. Got into an accident and they towed my car there while I went to the hospital. They wouldn’t release me car to the repair shop by my home town and when they finally did, my car had a scratch from front to end on the opposite side from the impact. This is the last thing I want to deal after a horrific accident. How do they get away with thinks like this. Will get my lawyer involved!! Let’s see what happens.

Jennifer Schaber

This is the worst mechanic I have ever been to. This is the only company that could offer us a tow due to our location on the highway and we were forced to bring it to their shop instead of the mechanic of our choosing. The problem we had brought it in for was not fixed and we only found this out after we had paid and tried to drive the car out of the shop. They stared claiming that we had brought it in for a completely different reason and the "repairs" they made were warranted. They absolutely were not and they gouged us to do unneeded work and not even fix the problem. The entire staff was incredibly rude throughout this process and then acted as if they did us a huge favor for FINALLY fixing the original issue. If you ever get towed to this shop call another tow to bring you literally anywhere else. I would give them negative stars if it were an option.

Michael Ames

These thieves should be arrested for attempted grand larceny. They towed my daughter's car from a nearby gas station and it was leaking antifreeze and overheating. They charged $60 to assess the repairs which itemized was $2k. Sensing they had me over a barrel and were attempting to rip me off I paid $200 for AAA to tow the car back to Staten Island to my honest mechanic. Turns out the car needed a water pump and my cost was $525. Seeing other's posts these people should be arrested. They get one star because giving zero stars is not an option!!

Sathish Varadhan

Worst place,very rude don't know manners First they talk nicely later when they find out we are not gonna repair our car with them ,from that moment they will show us their real face.Beware they do whatever to get money from us.if you don't want to feel sad for next few days please go some other place.

Rich S

Scam on every aspect of this place.

Dan Beisswenger

slow slow slow, horrible service don't go here ever

Nellz Dodge

Most ridiculous Tow Company Ever. They're rude & nasty. They had me waiting for more than 2hours until 1:00am but claimed driver is on his way every 5mins. Do NOT Use this business. Crazy ridiculous

Peter Healy

John's Main Purgatory is a more apt name. If you take nothing else away from this review PROTIP: DO NOT GET TOWED TO THIS SHOP HAVE THEM TOW YOU TO THE MAVIS LESS THAN ONE MILE AWAY IF YOU HAVE A FLAT TIRE. IF YOU ARE READING THIS REVIEW IN THE TOW TRUCK IT'S NOT TOO LATE FOR YOU MY FRIEND. After the experience I had with John's Main I know finally what it's like to live in a place that has an Oligarchy. The NJ Turnpike Authority has granted a handful of tow providers a State monopoly on all towing on the Turnpike. As such, these businesses have 0 incentive not to be awful because they have the Turnpike authority supplying them with fresh victims daily. PAY THE EXTRA $7 TO GET TOWED TO MAVIS LESS THAN A MILE AWAY. They are going to spend all day trying to buy your tire from Mavis, mark it up 500% and waste your time. The backstory- I don't have a donut(spare tire) with my car. I had a prior flat on the turnpike near Christmas 2017 So the last time I was on this rodeo: 1. Call GEICO roadside, have them assign someone and cancel because the Turnpike only allows their Oligarchs on the road. Call the Turnpike Authority instead for a dispatch(#95 on your cell phone) Tell the NJTP you don't have a spare tire and need a tow. 2. Wait for a NJTP assigned truck 3. Have truck ask for my donut, tell them I told the dispatcher I don't have one. LOL Thanks Dispatch. 4. They jack up car and take your wheel with them 5. Wait until they get to another service area to mount and balance a new tire 6. Wait for the new tire on your wheel This took about 3 hours end to end So the next time I vowed to get towed immediately to a shop that could replace the tire right away. BOY WAS I WRONG. As luck would have it, I had a next time last summer on the I-95 Western Spur around marker 113 steps from the Vince Lombardi service area which makes this even more painful of a story since the Sunoco there could have got me going faster, I believe. After having the driver go to the Eastern Spur instead because the Turnpike Authority dispatchers do not listen to what you are saying, I finally got the guy over to the Western spur, but when I said LEFT SHOULDER he also didn't listen to what I said and showed up on the RIGHT shoulder. After making this mistake of listening comprehension the driver gestured across the highway shoulder at me TO SOMEHOW WITH A FLAT TIRE FLOOR IT ACROSS THREE LANES OF TRAFFIC INTO THE RIGHT SHOULDER I just shrugged at him like "LOL MAN R U KIDDING ME?" He finally took 4 running starts and made it over to me, got the car rigged up and away we go! He says OH YEA we can take care of you over at the place I work! Lo and it came to pass that Oh yes, I did make the tremendous mistake of allowing him to tow me to his employer, John's Main Autobody. As we're making the trip over I google the place and I see all of these other lovely reviews and I think uh oh this is going to be really wonderful... So this hole in the wall dive is tiny, with hard wooden benches- no chairs and NO A/C IN THE SUMMER. To call the staff rude and unhelpful would be an insult to unhelpful individuals. I was at no point argumentative with them like everyone else that was unlucky enough to roll through. I was perfectly nice and pleasant and it didn't buy me any courtesy. I was in this hot, unfriendly, purgatory from 8AM to 2PM. Yes, that's right I spent 6 HOURS GETTING A TIRE CHANGE. These guys are an absolute mess, you could overhear them arguing with themselves, the turnpike authority, about who was hiding instead of working, that they had lost NJ transit buses, all types of shenanigans. Someone had their car towed for a DUI showed up and accused them of ransacking the car- Priceless. Heard them talk about calling Mavis for my tire, drop the ball and not send anyone, then finally send someone. They got me the cheapest tire you can get, an $80 Kelly and booked me $400 for it. I got the car back finally with greasy hand-prints all over it and some of my loose change stolen, THANKS John's Main Autobody for adding insult to injury! Truly next level!

Casey Timorason

Incredibly incompetent. Ancient technology. Waited outside the lot with a tow truck driver that forgot the key to the car blocking mine in. Needed to wait for another tow truck to move it because the originals truck was too big. Cannot make this up. It's been over an hour, still waiting. Only reason a star is awarded is that the receptionist is a sweetheart. Actually it does gets better. Peering over original driver's window and he's watching porn. In utter astonishment.

Bryan Ju

Slowest service. Workers just talking to each other the whole time we were waiting for them to process payment. Coming here is like watching water boil.

Michael Tirkey

Very bad experience with this shop. My motorcycle chain got loose and came off and they that the chain was broken. Apart from that, they showed me additional problems with my bike and they said that total cost to fix those will be $1300 including the towing charge. Extremely disappointed with this place. They just take advantage of you.

Jay Aparo

* Wish i could give a negative review. People there dont care what you have to say. Got my car towed here and they let an angry customer destroy my car. When i told them i was having my insurance come tow my car to a Legit shop they had the audacity to ask me if i wanted to get it repaired there. Place is a scam that will throw fees ontop on fees.

Gordan Ramsay

This place needs to get shut down ASAP. They don’t know what they are doing and have uncertified “mechanics” running the shop. If you want your car to have more problems bring it here. Yes I am the real Gordan Ramsay from Hell’s Kitchen and I got to say this is the true definition of waste of human space and air in this world. To the fat and ugly lady that I talked to please wear a condom so we don’t have more of you walking around. Cheers

jon cuevas

Terribly expensive tow service. They charged over 500$ for towing my car basically 5 minutes down the street, not to mention down to another location that I even had to drive to so I wasn't allowed to see the car before I even paid for the towing, apparently you have to pay the full amount to even get YOUR PERSONAL BELONGINGS from the car. And if you chose to do a payment plan, you can't get anything or see your car. And when I get to my car to take out my belongings, I was rushed persistently about I have to hurry up and antagonized about the things I took out of it even though I paid for all of it, not to mention PAY TO GET MY STUFF.

SHAWN MIRCHANDANI

great experience with Karen . very pleasant and helpful at the towing shop.

jeremy carvajal

THEY DAMAGED MY VEHICLE WHEN TOWING IT AND WOULDN'T TAKE RESPONSIBILITY. Shady business, 95% of the staff are animals. It took a week to finally be able to speak to a manager because they were always at "meetings" or out doing something. Horrible experience I'm surprised North Bergen allows a business like this in their town.

Khaled Siam

Ass holes

Abdullah Khanfor

Bring cash with you. There ATM charge $5 to get cash and in what age they don't have Debt or Credit Card machine?

Tai Deng

One of the best Autobody and towing company in the country,that’s much I can voucher for this company.extraordinary peoples ,cutting edge equipments,time management and expeditiously dedicated to every single job.Very proud and highly professionals.

Nick Russo

Crashed my motorcycle and these guys towed from Secaucus. Charged me $650 to get it back from them. Unfortunately i was at their mercy and had to pay it. What a scam

Siny Eapen

Worst worst worst experience ever in life.They don't know about human respect and manners .Their only intension is to squeeze money from customers.The people inside the office room and their mechanics outside are planning things together and lying .They told the estimate to repair the car for 800$,but we went other body shop and they repaired our car for 200$. This is the first time am writing a one star review, because I will think about their business,but this is a different experience ,Money is not the subject here,but they have to be genuine with the customer. They hurted us really really bad.One of the worst day in our life.

Nana Silva

A little expensive, but karen and jessica were great, they were so helpful with everything my Aunt needed! Robert did a great job towing my aunts car, he was such a nice guy! Overall Amazing Body shop.