I do not reccomend this facility in general. There are a couple of great teachers, who are extremely under appreciated and supported, but stay because they really do love the kids, But there are several snakes in the midst. The director will do anything to save herself, and does not truly listen to the children who state their feelings being ignored, she dismisses them in protection of the teacher, assuring parents "our teachers wouldn't do that" parents, please listen to your child! My own child was being pinched, and bc of her behaviour i mistakenly ignored her, to find out from my older child that it really is happening! My children were kicked out with no warning, no conference, and i worked there, constantly tried to support the teacher and follow advice from management, an extremely involved parent. One of my children has a safety plan for his mental health disorders, which were mostly ignored and not followed, in fact things like rearranging the room was happening frequently, greatly effecting him. At one point he was secluded in the adult bathroom and covered in chemicals with some medication all around him on the floor. Yes, a teacher has left the room unattended, i walked by to hear kids going where is she. To find out there truly was no teacher in the room, peoples children telling me They were scared bc they couldnt find her. A teacher has fallen asleep, and management walked in on her, but claims to not have noticed. Another teacher has been heard through the walls yelling at the children. Children in hallways with no adult in sight. Children in the wrong classrooms regularly because they are short staffed and consistently over ratio. Teachers being told to tough it out or deal with it, when they are asking for help bc one single teacher has had 20 kids alone for an hr! But just wait until some one else clocks in! And my childs teacher was mocking her, threatening her to throw her stuff away, embarrassing her in front of the class(causing emotional distress ultimately contributing to her behaviour that got her expelled with no warning), and pinching her arm, squeezing her face! Let me make clear, THIS TEACHER IS STILL WITH YOUR CHILDREN! In fact, all the teachers who have done these things are! I was the only one who spoke up and tried to truly help, and i was fired, apparently for not calling some number(i dont even know what number i was supposed to call!) They can fake that smile all day and say the right things, but behind closed doors... plus they are short staffed so they wont fire any teachers.I was just a cook, easy to replace, but now they will continue to have uncertified people in there, as well as a cook who improperly cooks the food. I truly loved your children, and went above and beyond to connect and nurture them and protect them, and I am heart broken to leave them, now voiceless in this environment. To top it off I am physically sick from the stress and hardship this has caused my family. I am now jobless, as a single mom of 4, without child care, and in such a tight spot in my life, all for caring and trying to help. If you use ccdf here, make sure you are on top of your ccdf swipe account and connection account! This IS the type of center that will make sure they get every penny they can. Honestly from the outside, its great, but what goes on when no parents are there, not so much. I will be following through and finding how I make the right reports to correct these issues.