My daughter is 12 weeks. I pay $175 a week at this facility. I brought my daughter in around 11:30 AM, there were only 2 caregivers to 9 babies 12 weeks-12 months old. This is just unacceptable although I was told that state law says 1 caregiver per 6 babies newborn-18 months for $175 a week wouldn't you expect more than bare minimum? Two people cannot keep up with that many babies. I was told the reason for inadequate staffing was that one person had quit last week and that a floater was sick. And that the room had been staffed with three people but when lunch breaks started only 2 were in the room for that period. I don't care its not my responsibility to worry if there is enough staffing so my baby gets quality care. 2 people with 9 babies is unacceptable for any amount of time. Then the office lady tried to reassure me that if the room became out of control or an emergency happened the office person would come in and help and that nothing had happened...more like nothing had happened yet! That's why you need adequate staffing so control is kept and emergencies have very little chance of happening! Another problem for 9-12 babies they only have 1 functioning swing....really?? Parents have to bring in everything except burp rags including 5-6 bottles/nipples for sanitary reasons because they cannot wash and reuse due to there sink situation? But they will take bouncers off the floor, putting them in your child's crib then not replacing the sheet before laying your baby down. Needless to say my infant had her first cold in 3 days. Also they have a rule to change the babies diaper every hour. Unless your baby is saturating the diaper hourly and of course #2, its just wasteful. I brought in 34 diapers and 72 wipes, she was only there 4 days for 4-5 1/2 hours at a time. On the 5th day I was notified that she was not completely out but I needed to bring in more diapers/wipes. Wondering how in the world they could be close to being out I looked back at their daily connection sheet and seen they had been changing her diaper every hour. Imagine if she was there over 8 hours 5 days a week the extra expense on top of $175 a week! The last thing that is crazy that I'm guessing the owners have the brand new detailed Denali that he/she backs up to the front doors taking up parking for parents. I'm talking they have a space with markers across it so parents do not park there but I've seen this Denali there 3 different times in 5 days. Makes me wonder were all the tuition goes! This place should be baby Paradise for the $ parents are spending! This place was overrated and over priced for the service. Although I gave the 2 stars because the ladies in the woobler room were very nice and good with the babies but just not enough of them to go around.