You have all the opinions of people like you who purchase the products of Renovco Inc. (Interior Designer) in the area close to the state of Vermont.
Currently this business gets a rating of 4.1 over 5 and that score was based on 136 reviews.
As you can read, it reaches an feddbacks average is really positive, and it is based on a very high number of reviews, so we can conclude that the score is quite faithful. If there are many people who bothered to give their opinion when they are pleased, it works.
As you know, we do not usually bother to write evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Interior Designer is classified in the category of Water damage restoration service.
These people are really disorganized, I wouldn`t trust them to change a lightbulb. They don`t evaluate an estimate in person so the don`t even show up with the right tools for the job.
Ive heard the home improvement show on the radio and Walter Assi was the guest. I said let me call and give it a try. he answered all my questions smoothly and in a simple way, cuz of that I hired Renovco to do couple of jobs in my house and i don't regret that.. Thanks Renovco to turn my house to the most beautiful Home ever :)
Did an amazing job in my warehouse had a water flood in the warehouse and I called renovco in half an hour the project manager was there Walter and 15 minutes after that the team was there. Very satisfied with their amazing service, I would highly recommend.
Best service ever , very happy with team , I really recommend those people very professional
Je suis très heureux du travail accompli par Renovco dans mon sous sol. Nous avons changer les plancher et ajouter une division pour une chambre à coucher. Ils était à l'heure et les équipes très propres de début à la fin du travail. Je les recommande à tous mes amis.
This company is amazing and trustworthy!! Well if they weren't they wouldn't have been chosen 1st in Consumer Choice Awards 7 years in arow, they wouldn't have won the Accolades (West Island Chamber of commerce), all this to say I renovated my whole house with them and they were great in designing, timing, cleanless, in overall eveything, YES I do recommend them highly!
My bathroom was done by renovco and they finished it on time. Big thanks to all Renovco team
Très bonne entreprise! Un travail rapide et efficace. J'ai eu un dégât d'eau chez nous et plusieurs personnes de mon entourage m'ont conseillé de faire affaire avec renovco. Je n'ai aucun regret, juste une très belle satisfaction d'un travail très professionel et propre pour le service d'urgence et ainsi que l'équipe de reconstruction.
Great team. They did my parents duplex and they did a wonderful job. I definitely recommend this company for any type of renovation.
Bien faite, se deplace vite pour estimation. Un bon prix et travaux bien faite aussi!
Renovco just finished my bathroom floors and a new shower and looks amazing! It took them two weeks and they finished the job. They promised and delivered on time. I recommend them to everyone.
Réponse très rapide Travail professionnel et courtois
This place is so bad i wouldnt give them 1 star.never finished the job .rude .used substanard materials.poor service
Very Bad Company , They will steal your money,Be care full
Very good company. Very efficient, knows what they are talking bout. Has in depth knowledge of the Renovation and disaster recovery industry. Has the ability to back up the many accolades and awards they have won for the past years. Workers work hard all throughout the renovation process. Project managers and interior designers are very well coordinated, equipped and ready to help and give advice whether it be before, during and/or after the renovation process. Out of all the contractors I have approached for advice on renovations, Renovco has been the most reliable.
Renovco kept (stole) my $5000 deposit! Before you give these people a deposit, first ask them if they have returned Hong's $5000 deposit yet! I had some issues with a previous, "gem", of a contractor, so by the time Renovco was called, I was ready with a complete list of ALL the jobs that I wanted done to complete my renovations. To avoid surprises, and that game so many contractors like to play, "Name that extra", as he walked through the door for the quote, I provided Alex from Renovco with his very own, take-home copy, of my completed list of all of the jobs to be done. We went down the list, looked at all the jobs, an agreeable quote was given, so we signed a contract, and I gave a deposit. Part of the agreement was that we would be working from a list, at least as detailed as the one I provided. A few days later Alex returned with an unacceptably incomplete list of the jobs to complete the contract. They wasted a month of my time as I tried everything imaginable to get these people to provide a copy of the list of jobs they would be working from to complete the renovation. The game was, every few days they would copy and paste a few more jobs from my list to their list, until they had finally recreated my list as their working list. It was ridiculous. I should have just said at the beginning of April, "Well, I guess we're working from my list if you can't provide me with a copy of your list". Renovco apparently doesn't like working from a detailed list and were doing everything to avoid having to work from one. Contract was signed on March 17 2017, work was supposed to have begun on April 18 2017. I was still trying to get Renovco to provide me with a copy of their list on April 14, so I cancelled them from beginning the job until they provided me with a copy of their list. They had finally completed their list by the end of April. They then rescheduled the job to begin three and a half months later in mid-August. By July, I had experienced such a lack of professionalism, and had read so many bad reviews about Renovco that I cancelled them doing the work. I have requested the return of my deposit ten times in the past nine months, since August 2017. It appears that they intend to keep, or steal, my $5000 deposit. If and when Renovco returns my deposit, or I am in the process of collecting the money they stole from me through a court proceeding, I will edit this review to reflect any developments with the situation. Best advice I can provide about Renovco: Avoid these people unless you have time and money to burn. With any contractor, and especially Renovco, insist on a complete list of all of the jobs to be done, and all imaginable aspects of each job (finish, materials, specs, everything..), to avoid surprises, unless your contractor arrives with wings and a halo.
Amazing team, amazing work and amazing customer service! My family was victim of a flood this year and as soon as i called them at 3h00 am in the morning I got a call back very quickly and a team arrived within 1 hour! They cleaned up everything, dried and decontaminated the whole basement! The team was very meticulous and did a wonderful job. My family will definitely use Renovco again and recommend this local company!
When our basement got flooded and we called Renovco to come and do the renovations. Our work initially started off on the wrong foot. However if you are lucky you will get to work with the 2 most professional people on this team, Yvon and Talal. They renovated our whole basement. We have added a bathroom , storage closet and a bedroom. Because we were renovating during peak season, they still managed to finish within the guidelines. These two guys go beyond the call of duty, and I only want to deal with them again in the future. If it were not for Yvon and Talal’s hard work and determination we would not have finished on time. Yvon is an excellent asset with extensive knowledge, along with their quality exert Talal. Thank you .
Renovco did the best job ever renovating our bathroom and we did our roof with them as well.
I had a leak at my apartment in Westmount and called Renovco. The estimator came in 2 days and the foreman with his team started the works the next day. I had damages due to water leak all over the bathroom and bedroom. They did an excellent job, fast response and very clean. Thank you Renovco and best of luck. շնորհակալություն եւ հաջողություն
Excellent service à la clientèle. Très efficace.
Dylan and Meng and Talal were professionals. they did a good job, respectfull and take in consideration our needs. We recommend them.
I had a great experience with Renovco, I don't know why some people were not satisfy with the service as they are best in that! Specially Alex was very nice with me, he started the job with his team and he was there until the end. They created a kitchen for me from A to Z with no mistakes and delivered before due date , that was great for me as for a women the kitchen is very essential. They were very clean while doing the work, I already recommended them to my friends and will recommend them to everbody with no doubt.
We hired Renovco couple of months ago to renovate our Kitchen and Bathroom.Not only the price was good but they were able to start the job as soon as possible. Highly recommended specially for having such a President like Walter.
Très mauvaise expérience avec eux... J'ai pas des commentaires à ajouter...
Ive checked many companies before choosing Renovco! thank you for turning our bathroom to a beautiful one!
Great service alex and mike were here to the rescue. Came on time. Very polite and informed me of things i wasnt aware of. I hope to never have an emergency at home but if i do il be calling them again.
Had problems from the start including them overestimating their finishing time ( 2 weeks vs. 5 weeks), problems with designer and with actual work crew. Their showroom is beautiful and there is lots of selection but I am not happy with final production.
(Translated by Google) Super good experience and service! They have renovated my condo and I am really satisfied with the result. Walter and Patrice have always listened, and have responded to my needs effectively. Hat to this professional company. (Original) Super bonne expérience et service! Ils ont rénové mon condo et je suis vraiment satisfaite du résultat. Walter et Patrice ont toujours été à l'écoute, et ont su répondre a mes besoins efficacement. Chapeau à cette compagnie professionnelle.
Super service, jai fait affaire avec Talal le charge le plus professionnel , il etait a lecoute de nos besoins et a su exactement ce que lon cherchait. Excellent service apres la renovation de sa part et de la part de renovco. Bonne ecoute et service attentionne.
Renovco has a very quick response time for any damages. They came in and fixed a leak in the 2nd floor bathroom that had spread all the way to the basement. They took care of everything. I chose to upgrade my floors and put in some crown moldings. Their contractors are well connected in the industry making easy to have multiple things done. Thanks Renovco!
You guys did the best job ever with our kitchen. I cant describe the excellent work you've done. Thank you Walter you're the best
I can't understand or believe these claims about winning consumer choice awards year after year ( as the radio ads claim). My project started April 18 to repair a simple foundation crack , my garage wall was opened. It is now June 16 , my garage is in complete disarray and the problem still is not fixed. I am promised call back at certain days and I get no call back. This is severely delaying other renov projects I had planned for this summer. I am completely frustrated.
Don't believe any of the bad reviews! Renovco is a very good company! They renovated my kitchen and 2 bathrooms, the quality of the work and materials is not to compare with any other contractor. They actually finished their work before the work schedule they had promised me. Their workers are very pleasant and very polite, nothing to say about the staff in the office that are very joyful and project manager are on the top!
I am somewhat relieved that I am reading similar negative experiences with Renovco in these reviews, and am also baffled at any consumer choice award granted them. I requested a quotation for a very straightforward job on my small condominium balcony. A man named Alex came to visit to verify what had to be done. It took two days of me calling Renovco for a follow-up before Alex finally called back with a price. Given the small task I wished to have done, I was advised that they have a minimum charge policy of $350.00 plus tax. I agreed, and made plans to take a morning off of work the following week to have the work done. The very night before Renovco was to arrive, I get an email after 8 PM from a person I do not know named Henry, asking me if I have access to a water spout and an electrical outlet on my balcony. I answered yes to the outlet, but no to the water. I am in an apartment building after all, as they were well aware. Suddenly concerned and insecure that this was a deal-breaker, I responded asking what their plan b was? Henry responded "not to worry about it". The next morning came around, and I just had to speak with somebody. I asked by email for Henry’s phone number to be able to speak with him to ask him, again, what the plan was, and whether he could do the job with buckets of water if need be. He said no, buckets would be impossible. I then asked if he had access to a truck, the ones window-cleaners use with vehicle-borne tanks. He said he did, but he was not sure if a truck was available that particular day. He would call me back to let me know. I waited and waited for a call, none came. I called Alex and Henry, I texted Alex, and texted Henry, and no one was getting back to me. Finally, Alex called me back and told me it had been decided to cancel my appointment – without advising me – because in fact they do not have such trucks necessary to do the job. That they could not do the work is one thing – but to not quote the job properly in the first place, to not ask the relevant deal-breaking questions beforehand, and to not have the decency to get back to me as I waited at home for nothing is inexcusable, and unprofessional. I never even got an apology. They treated me as though this job was beneath them and unimportant. Well, it was meaningful to me ... This was my first – and last – dealing with Renovco. As disappointing as this all was, I now I see that perhaps I dodged a bullet. A key reminder for me not to seek them out when I redo my entire condominium next year.
I had a flood and Renovco was here within 1 hour! In a stressful time they were very kind and present during the whole renovation process. The office team and project managers were following up and workers very respectful and polite. I recommend this company for any works including renovations. The quality of their works and materials is impeccable.
Great overall experience - would recommend I don't understand some of these reviews, (why would you put a 1 star on a company that said they can't start your job for 5 months cause they are busy. This is an indication that they are used by consumers and that they actually do have work.....that is a GOOD indication they are good.) I don't usually take time to review, but they did a great job and I think should be praised. I just found out from these reviews they also on CJAD.... :))) hehe I will NOW start listening. For our part, we used them and the service, work and follow up was as expected. Professional !!! The job got done, they found solutions to all roadblocks, as you can expect with all renovation projects. (If you own a house, you understand what I mean ) . I would recommend them to anyone as I know they deliver.
The most prof. and friendly team. finished both my kitchen and bathroom on time.
Spoke with a guy who could literally care less about the fact that we need a company to come give us an estimate regarding the repairs to be done. He told me that it will take 3 months for someone to come visit the house... Honestly the worst customer service I've seen and I work in that domain.
I am very pleased and fully satisfied with the work done by Frank and Dillon of Renovco today. My carport needed one the posts replaced and this was done in the most pleasant and professional manner possible. The carport is now at the same point as to when it was originally built, which was the intent.
Renovco is a highly professional, and more importantly, trustworthy company. We had interviewed other renovation companies and know the the many horror stories from friends and neighbors about selecting the wrong ones. Walter Assi always professional, patient and courteous. The office staff showed a high level of responsiveness and respect.
We hired Renovco to do our renovations after we experienced a floor in our basement. The service was slow in the beginning, but once we were put in touch with the Henry, the project manager, everything went very smoothly after that. Henry was processional, reliable and overall a great person to work with. I don't think an experience as stressful as this would have gone so well had it not been for Henry.
A great company and great customer service. I will use them again and I recommend there service to family and friends.
Had BIG mold problem in bathroom in late November.Called Renovco. Rep from company came 2 days later.Estimate done with contract done same day .Received call from foreman next day ,work started 3 days later (delay due to weekend).Decontamination,demolition,and reconstruction of bathroom took 5 weeks.There were small,minor delays during reconstruction but all work was done efficiently, and foreman was forthcoming with all information pertaining to the bathroom.All Renovco employees treated our house like it was their own . We are very satisfied with the outcome. Gerry and Karen B Ile Perrot Quebec
(Translated by Google) A professional team. (Original) Une équipe professionnelle.
best team ever i recommend this company .they did an amazing job very helpful
Recommended them to my sister in law sorry I did. They were slow from the get go and not impressed by some of the craftsmanship. Could have done better! Too many different workers assigned to the jobs. Even worse there are issues not even a year after and they are even slower at resolving it on a timely basis. Not enough supervision by the main company.
(Translated by Google) Thank you Walter and his team. you did a great job with our house (Original) Merci Walter et son equipe. vous avez fait un excellent travail avec notre maison
Because of Renovco, my dream came true! Now I have the best bathroom ever.. A bathroom that everybody dreams to have .. I can't thank you enough guys, you're the best!
Receintly I had a flood in my basement with all the rain we have been having and they were actualy at my house for the emergency work in 30 min. Love the team, very helpful and clean. I will recommend them to everybody. Good job
Highly recommend the team at Renovco – they were helpful, insightful and attentive to our concerns. Project manager was always available for consultations; she made us feel confident that we were being well taken care of.
Renovco turned my old kitchen to a beautiful brand new kitchen. Great service , I recommend this company to anyone who needs an amazing transformation In their home.
I love the quality and the price. Definitely will recommend Toronto Flooring.
Great staff :)
I can't recommend this company to anyone. The quality of the work is non professional and even after getting back in my house for more than three months now, I'm still patching up the poor finishing work they done. Most of the plaster done cracked already or wasn't even sand in the first place. If your insurance company assign you this contractor after a sinister, you should ask for another one.
Great costumer's service. Wonderful team. Very nice people. Will recommend them to everyone. They respect deadlines and they are very well organised. Great team.
I am extremely satisfied with the work Henry and his team from Renovco just completed on my home. It was done in the utmost professional and efficient manner. The work was done in the communicated timeframe and Henry was always responsive and available to answer any questions. The quality of their work is exceptional and their cleanup was second to none, which was a very important factor for me. I would (and will be!) recommend them to anyone with any type of renovation needs or projects. 5 stars all the way! Thanks again Henry & team!
Free estimate? Came an hour late, wanted me to sign a contract before they would give me an estimate. Don't answer follow up emails.
If I could give them zero on the stars I would. The guy in charge of the job talked alot but that's it was a waste of time to listen , but the kid that did the job should have had help and more experience in what he was doing. Good guy but not much in plastering or laying floors. The hole job was a mess from the start but the pricing and the time it took...not to good. Still no follow up, no call back and when I went to there store I talked to a girl there but she wasn't to concerned with my complaint cause again.....nothing no follow up, no call back. Gave them enough time to reply......now won't recommend them for another job to anyone. Bad customer service complete mess in the house had to clean my own house after reno........real professionals.
I had a great experience with Renovco, they just finish my master bathroom and it looks way beyond my expectations! The designer Olga and the President of the company Walter Assi was great in explaining all the details of the job and delivering the job on time , cleanliness of the workers , ponctuality was impressive. I already recommended them to my friends and they are already in touch with Renovco to start a project for their own dream kitchen or bathroom. So yes I do highly recommend them to all.
Me and my wife so happy with our new kitchen, you guys finished it on time for us to enjoy our summer with the family. you are the best
Thank you Renovco for the outstanding job you did remodeling my ensuite bathroom. It's simply beautiful. The demolition and renovation was done with great workmanship and went very smoothly, like a finely tuned Swiss watch. There was excellent coordination between all the craftsmen involved. I especially want to give a big thank you to the project manager Henry and his super team of Steven, Daniel, and Ian. It was truly a pleasure to have them working in my house. I would highly recommend Renovco to all my family, friends, and neighbors, and I will definitely use them again for any home renovation projects in the future.
I am completely satisfied with the work that was performed by Renovco. Other contractors that I had hired in the past were not in the same class and my faith in having contract work done has been restored. I highly recommend this firm above and beyond any other firm in this Province (Québec).
Couldn't ask for better. Free estimation, great team, customer service, beautiful showroom. Choose Renovco.
I hired Renovco to renovate my entire kitchen. I wanted to make over the entire kitchen including new floor, new cabinets and a new large island. The team finished on time, and they always explained to me what they had done by the end of each day. Thank you Team Renovco I highly recommend you guys, and a special thanks to Walter Assi "The superhero"
I recommend Renovco for any type of renovation! They have the most beautiful showroom and the quality of their work is perfect. Nothing more to say except that i recommend them. I have deal with them more than once and at all time, they were amazing.
Sketchy pricing, bad service, bad work. I had a bathroom redone. After 2 months, I already had to have them come back to fix the "premium" toilet they installed. After 4 months, the heated floors only work on 2/3 of the tiles, there is cold air coming in from the vent and the pipes around the tub froze. I notified them in December and got a reply saying they will get back to me first thing after the holidays. Now Jan 29 and still no call back.
(Translated by Google) Never do business with these incompetent people. They are not even able to do the simplest things. Not professionals at all, super slow (6 months for something that should have taken 3 to the maximum) and the final work is execrable. No floor or wall is straight / level, the paint is very poorly made. The plumber throws his tap water on my land. We had to do a lot of things ourselves because their employees just can not do things right. They do not even respect the commitments in the contract and say that everything is extra. Henry, the project manager finds all this normal and for him the work is done ... He should be ashamed to sign a project like that. I do not know who gave prizes to this company, but they deserve nothing at all. Find another contractor. (Original) Ne faites jamais affaire avec ces incompétents. Ils ne sont même pas capables de faire les choses les plus simples. Pas professionnels du tout, super lents (6 mois pour un truc qui aurait du prendre 3 au gros maximum) et le travail final est exécrable. Aucun plancher ou mur n'est droit/à niveau, la peinture est très mal faite. Le plombier jette son eau de coulis sur mon terrain. Il a fallu qu'on refasse une tonne de choses nous-mêmes parce que leurs employés ne sont juste pas capables de faire les choses correctement. Ils ne respectent même pas les engagements dans le contrat et disent que tout est extra. Henry, le project manager trouve tout ça normal et pour lui le travail est fait...Il devrait avoir honte de signer un projet comme ça. Je ne sais pas qui a donné des prix à cette entreprise, mais ils ne méritent rien du tout. Trouvez un autre contracteur.
So glad to have chosen Renovco for my renovation! it was beyond my expections; everything looked amazing. Great job to the whole team and keep it up!!
Lack of coordination, project management and customer service made this renovation project a nightmare to deal with. Three months have passed since they did our bathroom renovation and still they have not solved some issues due to lack of supervision and quality control on their side. It takes many emails,messages, phone calls to get evasive responses and not a serious plan of action. Haven’t been credited any airmiles as they advertise, with no answer to that either.
We did our countertop of our kitchen with Renovco and OMG I'm so in love with my kitchen now. They finished it just on time. great work
The best decision I've ever made was working with Renovco. they did an amazing job with our kitchen and masterbedroom bathroom .. for sure will always recommend them. Thank You Walter Assi
This is a great company, with all the rain we got lately our basement had flooded and had 2 inch of water, in the middle of the night these guys were our Hero's coming to get rid of all that water. They do emergency work so they are on call 24 hours so they are there when you need them, my basement is all nice and dry now thanks to Renovco! They will also do the continuing work as well of course because we loved how they were efficent and on time and get the job done. Thanks so much Renovco!
After much research, I decided to us Renovco for my condo. My experience in working with them was an absolute pleasure from start to finish. I have no hesitation in recommending the team at Renovco,
Very bad, not responding to calls. Paid the bill first but they did not do all the jobs.
I redid my kitchen with Renovco. The best design and quality of work. Thank you guys for the best service.
Renovco did a complete redesign/renovation of our kitchen. These guys are full service -- from creating the design to following through in making it exactly as it was planned. They employ a trustworthy, courteous and hardworking group of craftsman. While there were a couple of minor delays, the end result was impressive and worth waiting for. The quality of the work performed along with the building material used gave us a new kitchen that we will both be proud of for years to come. Special thanks to Rana Farage who took charge of the project from start to completion, and was always available to respond to our questions or concerns.
We hired Renvco 2 months ago to re-design our bathroom and kitchen, they did an AMAZING job. not only the price was good but they were able to start the job in a week. Thanks Renvco and Walter :)
Amazing work!
Everyone is great to work with, we are extremely pleased with the end result. Walter Assi you are the best!
With those floods going on, we couldn't do much during all that water infiltration. It was a stressful time, But! i can tell you that RENOVCO made it so much better. The service, the follow ups, and the support they were giving and doing were.. simply incredible. Water was pumped out until infiltration stop. And drying was done afterwards. Now.. the work should start in the next week, so we can get back to our regular lives, THANKS A THOUSAND TO RENOVCO!
Gg I like my house now
Took 4 days to even call me back. When they called, bad bad customer service on the phone. Very sarcastic. Don't bother calling them, apparently they are SO busy, they can't start your project until 5 MONTHS from now.
After contacting so many companies, I've decided to renovate my kitchen with Renovco and i did not regret that. they did an amazing job turning my old kitchen to a kitchen i've always dreamed of. im planning to renovate my bathroom with them as well. great team, amazing company
You will not be disappointed at all. They do everything. i am amazed with the work
What can i say about this company to give them the right credit for their amazing work. I called them to fix my bathroom after it got flooded. They replied fast, did an amazing job and in fast time. I highly recommend them.
Don't sign an estimate with them unless everything is written in it, even the type of paint finish. No good coordination.A 2 week job took 2 months. Can't seriously recommend to anyone. No negotiating price even though the original contract was altered. Final bill delivered after asking 3 times , with the same info as the estimate with no mention of the actual work carried out. Don't understand how an award for consumer for 2016 was given.
Amazing work, great team! Very friendly and professional! Very good customer service and everything was on time
Be careful with this company: RENOVCO This was what happened to us and the neighbor I called Renovco on 9 am Fri. for cleaning service of my flooded basement. They charged me service call($250) , labor, Barricade and dehumidifiers. They left at the end of the day without installing the dehumidifiers. They did not come back on Sat. and Sun, and Monday also not until I called many times , but they brought me another quote of $18,500 for demolishing work in the basement. (My neighbor they encountered the same with Renovco and they got a quote of 20,000 of basement demolishing work , as they knowing gouvernment will pay us for the cleaning cost for flood victims.) We both dismissed this company on the site for their cheating/robbing money from flooding victims. Shame at Renovco! We hired another company to continue the work but found Renovco did a bad work on the barricade/screen between the basement and upper floor, they put duck tape directly on the dry wall and floor which could damage both after removing the tape. I sent emails or called them to fix, but Renovco just ignored on requests and not answering at all.
Ruined My House!!! **Update** (see below) It is amazing how so many people are now putting up 5 star reviews of this company since I wrote this review, and the wording used in them is so similar to Renovco ads and website verbiage. It makes me wonder if they are real? We had these people in to renovate our bathroom 5 years ago. - Did not design the bathroom correctly, the measurement were taken incorrectly from the beginning. - Sent unlicensed workers in to conduct the work, we found this out later. - Used substandard materials, used 1/4" gyprock and it started to crack the first year - Installed accessories started to fall of the wall one year in. - Moisture started in our ceiling and has now compromised our roof. - We have complained and have had Alex, his roofer and Henry visit. they indicate that it is a roof problem but we have had three licence CAA roof inspectors in to verify that it was caused by the internal renovation. - We even had our insurance send over a licence roof inspector that provided a report indicating that the damage is due to the renovation. - We are gutting and having our bathroom fixed by a real contractor and a new roof put on our house by a real roofer. - I turn off CJAD and TSN when the Renovco ads come on, Renovco is unreliable and unprofessional. I hope this helps people walk away from Renoco and find a more reliable renovation company or contractor. I have told many people who are about to have renovations done about this incident and have shown them what type of workmanship this company brings with them. - I DO NOT recommend this company to anyone! If you Google "Consumer Choice Awards" you will see a report about how companies using "Consumer Choice Awards", actually pay for it. RENOVCO pays for this Consumer Choice Award. Quote "Businesses selected as winners of consumer choice awards may NOT be best in class, an investigation has found." and "But CBC News has learned that in order to advertise this fact, such as displaying the award's purple ribbon logo in their store windows and in promotional materials, winning businesses first have to pay more than $4,000 to the Consumers' Choice Institute" Just need to add, anyone affiliated with RENOVCO seem to be just as bad. Please remember that just because you hear the name on the radio so often, doesn't indicate that they are good to work with, they pay for that advertisement. Also, the person that is affiliated and is in those ads IS also paid for. I have had conversations with him as well, he is not interested in helping anyone except the people who pay him. I've been summoned to court as a witness, seems that the people that worked on my house for Renovco, weren't licensed. What more can I say here?!? Update January 25, 2018 - We are having our roof replaced now. We have had thee (3) different CAA contractors over for estimates. Without saying a thing to them about our renovations, all three contractors said exactly the same thing. " whoever made changes to the bathroom created the damage." " the exhaust fan has been installed incorrectly, causing moisture between the cathedral ceiling and roof." Also, we are going back to court to testify again, against the people that Renovco hired to renovate our house. I understand people are saying the initial work looks great, wait five years. And when it's not looking so good or other problems in your house arise due to the reno these people preformed, just try calling these guys back... GOOD LUCK! We didn't have to testify, the workers that did the work for Renovco plead guilty and were fined $ 10,000 plus court fees. But Renovco will not do anything to fix this, nor have they contacted me to do anything about this. So to that, I hope the more than 28,000 views of my reviews has stopped people from using this company. And I hope this helps more people think twice about using this company for renovations. Do your homework, if they have to tell you how good they are, there is a good chance they aren't. Don't you think JE? Airmiles... whatever!
Just changed our windows and doors and had new wood flooring installed and very happy with the end result. Thank you Renovco for well done job.
I was not going to leave a review but I think it's only fair to other consumers to have feedback, given all the accolades on the radio. In my experience, the only person that seems efficient at this company is the person who answers the phone. She is so friendly and polite. Unfortunately, they rescheduled my appointment 2 times. I informed them I would be on my lunch break and I actually changed my lunch time to accommodate the person who was suppose to arrive at 1:00 to provide a quote. I waited until 1:20. No one called or showed up and I went back to work. The excuse was "traffic". Traffic is not an excuse. Everybody lives with traffic and we all get to work and to our doctor appointments on time. If there's going to be a delay, call people and let them know. Imagine a world where teachers or bank employees or busses and metros start showing up half an hour late! Home renovations are stressful enough without unreliable scheduling.
Il y a 3 mois ma maison a été innondée, ca a ruiner mon sous-sol au complet. Mon amie ma référé à vous. Elle m'avait parler du service que vous offrez et comment nous sommes traité. Non seulement ils ont fait un bon travaille, leur prix est vraiment en compétition avec le marché et ils ont un côté humain dans des moments où l'on se sens seul. Merci beaucoup vous êtes les dieux de la rénovation:)
The best company, great people to work with
Walter (one of the owners) showed up on site and then never returned his phone calls. Renovco is just like most other contractors...not dependable.
Je suis convaincu que vous êtes le meilleur équipe à Québec. Entre autres, pour la rapidité de vos différents services, wow bravo pour votre succès Pour vos rénovations, contactez RENOVCO sans aucun hésitation!
We had a water damage in our staff room. Renovco came immediately after our sos call. Their employees were all professional, we think it’s important to mention considering our line of business. They did an honorable job in a timely manner. They cleaned up after their work properly. Great work, quick & clean. We are very satisfied and would recommend them in a heart beat. Thanks again to the team!
Don't waste your time with Alex or Walter. They don't keep appointments, they make promises and then don't keep them. I'm surprised Jon still advertises for them on the radio. Very unprofessional. Stay away
Renovco turned our old bathroom to an amazing new one everyone who visited us was surprise to see how magical it looks now. A knowledge President and a great team and so friendly. thanks again for all the hard work.
Twice they give me an appointment and did not come making me loosing a lot of time
I've tried getting them to give me an estimate and no one ever calls. They've taken my name number and address 4 times so far.
I really enjoyed my first experience going to Renovco. The showroom is complete and I easily found everything that I needed. I was also very pleased with the designers' work and their competence.
Hi Everyone I would not recommend this company. Very un professional. Said they would come to give a mold removal estimate In the attic and showed up with no latter! lol....save your money and get someone else.
I hired Renovco for a Flood in my basement, and the emergency work team came to my house at 11pm to do the emergency work that needed to be done. They were amazing from the start to the end , on time, very clean , efficient, trustworthy. I would recommend them highly. Thanks for all the help Renovco!
I have a beautiful kitchen now, thanks to renovco for all the effort they have put into the kitchen I always dreamt of, as well as the job they did to my two bathrooms, very beautiful.
Meirveilleuse compagnie. Je recommande à tous