Reviews of Osmond Designs (Interior Designer)

Diane Malachowski

Love shopping here. We have purchased several pieces for our home.

Laura Haacke

This is my favorite store for all of my home decorating needs! Everything goes together so well. It's warm and welcoming and creates the perfect environment for my family, friends and guests. Really it feels like a room from a magazine but it also feels like home, too. And as a real estate agent this is where I look for my client's staging needs as well! If you want your home to show well and feel wonderful when you walk in...this is the place!

Maria Bailey

The owner was unbelievably nice and considerate. She is very organized and the store is very well run. I am definitely going back!

Kelli Clawson

Every time I have been through either of Osmond's stores, I've always been so impressed with the variety of style and quality of taste in all of the items they carry; from large furniture pieces to small decor items. I love Osmond!

Jared Whatcott

Have been all over the valley trying to furnish 5 rooms, but customer service was far worse here than anywhere else we went. We really liked a lot of their items, but lack of help and unwillingness to take a return (even though it never left their store!) has me committed to looking elsewhere for the rest of my design budget.

Annalisa Spencer

This showroom is huge and gorgeous and has so much to browse. I could wander for a long time here! I will say that the products are high quality and so are the prices. I was slightly disappointed in the variety of styles offered. I feel like there was a lot of glass and crystal and gold (lamps, tables, etc). They are beautiful but not for everyone’s taste, and especially households with small children. I was hoping for a little more “shiplap”/Joanna Gaines farmhouse style pieces and I felt like it was lacking in that area. I loved the selection of lamps and I will definitely be back when I’m ready to order a couch!

Megan Sperry

I will never buy anything from this store again. After waiting long past our furniture delivery date, I was thrilled when the sofa and chair finally arrived. However, within two months, my brand new sofa was covered in pills. The girl in charge of damages told me there was nothing they could do and suggested I buy a sweater shaver for it. Seriously?? I called the manager of the store who sweetly assured me that all fabric was warrantied for a year and she put me back in touch with their damages girl, who had me take off a cushion cover to send to the manufacturer so they could inspect it. I've been without a cushion cover for over two months now; last I heard, the manufacturers were supposed to send an update after the holiday weekend, but that was three weeks ago and I have not had any response to my emails. This is among the worst customer service I have ever experienced.

Tasia Thorne

Such a great store. Heather and her team were super helpful and nice. Pricing is great and the furniture is beautiful. I definitely will buy from them again in the future.

Callie Bowen

This is a GREAT store for home decor. Everything is beautiful and you can't go wrong! I love just walking through and getting ideas too.

Susan Jensen

Here is my story: I bought 5 bar stools that were quite expensive. I told them I only wanted real leather because I know faux leather can crack and flake. I was told these were real leather. Very soon I noticed one chair was wobbly and one chair was starting to crack and flake. They were good and replaced these. Then several months later a third one started flaking (these are obviously not real leather like I was told). The vendor gave me a very hard time about replacing this third one, accusing me of using harsh chemicals and having them in the sun. Nothing but water is used to clean them and there is no sun getting on them. He very reluctantly replaced the third and said he would not replace another. Problem is since these are such poor quality and not real leather another one is now doing this and the vendor refuses to help. Osmond Design should be responsible for selling me a lie. They said the leather was real when it was not. They should either pay to recover these in the real leather they claimed these were or offer to replace them with something else. As each of these keep cracking and flaking I am now out a lot of money. I can't have this crap in my home. If these were 10 Years old I might be able to understand, but these are only 1-2 years (the oldest ones being ones that I hadn't replaced yet but newer ones being ones I had them replace). I have bought other high ticket items there but seeing they lied to me I will no longer shop there unless they decide to fix this situation.

Heather Lyman

Osmond Designs has a good selection of unique pieces for your home. They also have great design work in the parade of homes.

Joshua Camden

I visited the store while here in town. The store has a beautiful layout and some really unique items. The clearance definitely had some great items as well. Totally worth the stop.

Alyson Collins

Osmond Designs is one of my favorite interior design/furniture store! Everyone is always so helpful when I visit. I am continually inspired by the showroom on how I can redecorate and redesign my own space.

Daniel Pearson

Furniture is uncomfortable, employees are disgruntled, the boss is mean. I don't recommend it.

Jeremy Hall

Great combination of selection, quality and price. Osmond Designs takes care to keep current designs and options in stock with a style that is sure to appeal. Even when we've had to order products in from a catalog, they have arrived in a timely manner. With one particular piece, it arrived slightly damaged. The Osmond staff offered to replace or repair, and with the repair choice they came out promptly and took care of the issue to our complete satisfaction. Thanks for offering a locally owned and operated business that we enjoy shopping.

Spencer Love

great place to get your discounted tickets to the Utah Valley Parade of Homes. Furniture is very expensive. they have young friendly workers.

APlace ToStore

this place rocks! heather and jared are wonderful people and this store has such a beautiful selection of furniture for any home. thanks osmond designs!!! kevin

Melaine Crowther

Such a cute place!!!!

Trenton Olsen

Great selection, good price and helpful service!

Holli Gunther

They have an incredible staff and are so helpful and friendly! Not to mention they have GORGEOUS furniture. :-)

Natalie Gustin

I love Osmond Designs! They have the cutest furniture and accessories. The staff is always very helpful and knowledgeable.

chelsea ricks

It's nice to get advice when your not sure about certain items. Employees here do a great job at that. Great employees and high quality items.

Lindsey DeHut

Fancy store, well set up.

J C

Osmond Designs is my favorite store in Utah County. Great furniture and amazing prices! Osmonds is defenitly my first stop for all my holiday decore. I love unique and they have it!

Josh Thorne

Osmond Design is amazing!!! Seriously don't go anywhere else. Professional staff. Awesome showroom. Amazing pricing.

Camille Purtschert

Love their furniture! Expensive though.

Dave Vallejos

Very cool store for great home pieces, accessories, furniture and lots more. Great customer service and everyone is very friendly and so helpful!!

Sarah Payne

I loved my experience at the Lehi store today. Their designer was very helpful in guiding me to a combination of throw pillows for my room. Lots of options to choose from and I felt like there was a large variety of on trend items to enjoy.

Veronica Halversen

The owner was delightful! Great experience!

Amanda Goodman

I absolutely love browsing through these stores! It is a calm atmosphere with the most beautiful furniture and decor. Whether I’m there for large purchases or simply to get some design inspiration, the staff is always warm and welcoming! Wonderful company!!

Kylee Pearson

Osmonds has been so helpful in all my home furnishing and decor needs. With the friendly staff along with the beautiful atmosphere its my number one place to go. They're helpful when it comes to finding things in store or in ordering things they don't have on the floor. Great place!

Deana Rydalch

We stopped by the the osmand design both at the home show and meant heather! She is amazing! She has a great eye for design at amazing price! You have to stop by there store won’t disappoint!!!

Hazel Lou

Terrible return policy. They have some very beautiful furniture but just make sure you want it before you get it, because you will not be able to return it without paying fees. They charges us a "restocking" fee after one day of the furniture sitting in their store- it had never left their store as we were planning on having it delivered. We were never told their return policy and when we told the manager this, she said it was on the receipt…. Well, maybe they should tell you BEFORE you buy the products? We will not be shopping at Osmond Designs in the future because of this.

Irina Anderson

My first impression is not a good customer service. I called them to find out about the prices, but Heather was not really nice especially towards the end. I understand the store can be very busy. They hung up on me without saying anything. I'm not sure if I really want to go to Lehi store. The staff represents they store and I think they are not going a good job at this.

Steve Miller

Great selection and variety, competitive and fair prices.

Taylor Hammer

I absolutely loved this store! Their customer service was amazing and the people at Osmonds really knew what they were talking about, they helped me all through the process. Not only is the customer service good but they have the best selection of furniture, all for affordable prices and its great quality! I suggest this store to anyone who is looking for furniture or accessories for their home.

Marci Anderson

I always find something that will enhance my home every time my husband and I visit the store in Lehi. I love that they have themes throughout the store it help put ideas in your head. The ladies at the front always greet me and make sure we are finding what we need.

Jessica Graham

Beautiful furniture! I saw them at the SLC home show!

Brannen Child

Over the many years we’ve lived in Lehi, we’ve purchased many pieces of furniture and decor from Osmond Designs, always at a great value and with excellent service. Most recently we’ve used Heather Osmond as our designer for our custom home project. She’s been excellent at helping us make difficult choices on this large project and has delivered on her promise to save us money due to her many connections with various contractors. Overall, she provides an excellent service (very responsive, available and helpful). We highly recommend her to anyone looking for a designer!

Carolyn Fieldsted

Love the selection and modern designs. Friendly and willing to answer questions! Excited to use them for our new build!

Kiersty Loughmiller

Beautiful decor and even more amazing staff to help out with whatever is needed!

Lauren Danielson

These guys had great customer service and helped us out with any questions we had! Great people and LOVE their designs!

Jennifer Thornton

I have to agree with so many others. Their inventory is lovely but their customer service is lacking. I was very disappointed today and it was not that they had anyone else in the store.

Strong Rock Pavers

Amazing company to work with! So friendly and amazing products. Truly have beautiful furniture at affordable prices!

Angie Haskins

I love everything at Osmond Designs, and the prices are amazing to. Heather Osmond, the owner, is the kindest people I have ever met! I highly recommend hiring her and her design team if you need help with your home!

Sandi Henderson

I love this store! They have unique furniture that you don't see everywhere at very affordable prices. Check it out, you will be glad you did :)

Teresa Cowser

When I recently built a new home in Utah Valley, I had no idea how I was going to decorate it-it was overwhelming! When I stepped into Osmond Designs for the first time, I knew I had all the help I needed! Their coordinated displays and incredible variety of styles and color gave me such great ideas for each area of my home that I was able to put it all together with confidence. And their prices are so affordable that I did so much more than I thought was possible on my budget! Thanks, Osmond Designs!

Matt Christensen

I looove this store!! My husband Sam and I visit the Osmond Design locations at least once a week. The have great furniture, blankets, decorations and they even have a little play room for our 4 children, there's Legos, toys and even a T.V!!! If I could I would rate this store 95 out of 10.

Ashley Herzog

Very beautiful store, great selection of different items from big to small!

Ash

I would strongly suggest using Osmond Designs design consulting. I had Theresa come and help me around my house with a design consultation. She was honest and very straight to the point! I loved that she gave her opinion while also giving suggestions about different options for certain areas! I have already started to implement some of the changes she suggested and things are starting to look great! I stopped by the Lehi location last night and picked out a few items that would work great with my house. I enjoyed the overall look of Osmond Designs. As soon as I walked in, I was greeted by the front desk and while I was looking around the store I was helped by another employee. She helped me to find different items that would work with the space I was trying to decorate. Overall, I was very satisfied with the service, style and ultimately my purchase! I cannot wait to go back and see what else I can find that will fit my style

Melissa Hill

I love this store! They have everything, and the website makes me excited to redecorate my house!

Rachael Larsen

I love finding unique pieces here like this marble. #lfthx #osmonddesigns

Chelsea Banks

Beautiful home decor! My husband and I stopped by the pop-up shop in Fashion Place Mall to buy a few decorative items for our home. The prices were decent for the quality of products, and the decor was beautiful and hard to choose from! In the end, we are very happy with our purchase! Thank you, Osmond Design! We will definitely be going back!

Lisa McKell

Osmond had great options for furniture. We got a sectional from them and love it. Great quality and good buying experience.

Karis Valgardson

I went in today looking for a couple little pieces to complete my family room bookshelves. The store is clean and the staff is very friendly! They have a cute little play area for my girls to play in, which was so great to keep my girls distracted. They have so many great options to choose from and great quality!

Curtis Harms

I entered this location with my beautiful wife and was never greeted. No hello, no we will be right with you, not even “we’d be glad to help you spend your money”! After touring the entire showroom we still had to wait close to 15 minutes until they got someone to help “from the back”. This person didn’t know what the were doing and we were passed off to another girl. She didn’t know her job either. Planning to spend at least $10-15K, we left. Happily spent our money elsewhere. Do yourself a favor, get the service you pay for!

Janice A

The stores are beautiful! So many great pieces! High quality and the people there are always very helpful to me!

Shyann Barkdull

I had a great experience working with the Lehi Osmond Designs and Diane. Would highly recommend spending a couple hours with them in your space to get ideas and have them source specific items for your home.

Mitch Lunceford

Cool furniture selection

Patricia Lee

Love this store it is so fun to look at, I find so much inspiration when I come in. The staff is really nice and always helpful

Tanner Thorsen

This is an incredible place. They literally had every article of furniture I could think of wanting to look at. They also had a nice variety. It is a quality place, and I can see why they have won best of state. Staff was nice and not overbearing. Plus it is a cool vintage shop in Lehi.

Jake Haacke

My family buys all of our furniture and home decor here! We've received great customer service too. You really can't go wrong here. I'd recommend Osmond Designs any day of the week!

Jodi Law

I could spend hours in this darling store! The staff was super friendly and the merchandise is top quality. Go here first before you shop the big brand stores!! #lfthx

sarah cimikoski

My experience was a crappy one. I'm at RC Willey now buying the same couch for almost half of the price. But the main reason i'm leaving the review is that i found the couch i wanted, had zero help navigating the store and no one to answer my questions. 4 people saw me, but nonone even said hello. I held my credit card for 5 minutes and walked away.

Tatiana Good

Cute store with lots of cute things inside. I love how they style the different areas. They also have some clothing and shoes for sale, which was a fun surprise!

Elise White

Love! Love! Love! The end.

Natalie Harris

I really like Osmond Designs! My mom loves it and my husband even likes it so we go in every so often, but not every person or business is perfect so here are the pros and cons: I tend to go to the Orem store more often since it's closer to my house, but I've been to the Lehi store a few times as well because the design center is awesome to look through. So for at least the Orem store, it used to be more traditional, but they have been bringing in pieces that are more transitional and modern which is sooo much better! Even when I can't buy furniture, it's more fun now to go in and just see what they have put together. Every time I go into the Orem store, the ladies up front are always so sweet and welcome me. They always offer to answer any questions or offer to help me put accessories together - there are two ladies, one with long blonde hair and one with long dark hair - they're awesome, look for them to help you. There is one lady with dark curly hair that I've seen there a few times that can be a little overbearing, but still helpful. Everyone else is nice and helpful too. On the other hand, the few times that I've walked into the Lehi store over the last couple months I've gotten a quiet welcome if any. Still nice girls, but some of them don't seem to know much about things on the floor or they don't really know how to put transitional/modern pieces or accessories together. I still like the Lehi store though and it's worth going in there because I love the old vintage feel of the building! Osmond Designs prices are pretty much unbeatable in the Utah Valley area, Gatehouse and Alice Lane have amazing things, but it's not that amazing if you need to spend your life savings on it! Osmonds still has good prices for furniture that might not be as high end as others, but still really good. I have noticed that there are a lot of "yellow tag" items on the floor that have been sitting there for months and that they send emails about for "yellow tag" sale items, yet no one has bought them even when they have those "sales." They're lower prices, but the pieces look a bit outdated which is probably why they haven't sold. Overall, Osmond Designs is a great place to shop for furniture and accessories. I'd recommend to friends, family, and strangers. :) Hopefully this helps! Thanks Osmond Designs!

Melissa Zobrist

I love Osmond Designs! They have beautiful home furnishings for a very affordable price. If they don't have something you are looking for on their showroom floor they are more than happy to help you find whatever you are looking for and in the price range that fits you. They have a room full of swatches you can check out and take home to see if it is something that matches your home. I would tell anyone I know to go to Osmond. They are the best around for home furnishings!

Jim Endrizzi

Small selection. Friendly folks. The layout is such that they want to give you some ideas then have you order from there significant selection of catalogues from various manufacturers. The approach works well.

Shaye Ward

Stunning furniture and decor! Everything was beautifully put together. As soon as we walked in we were greeted with a warm hello. The employees were very helpful. They also have a fun kids playhouse that helped keep our little boy occupied while we shopped! Great experience and will definitely be shopping here in the future.

max van leeuwen

Henderson sales. having been in the wholesale furniture and accessory business for over fifty years, and being associated with Osmond Designs, gives them a "five star plus rating" for the following reasons: 1. Integrity 2. Professional design services 3. High quality merchandise with outstanding visual displays 4. Skilled, friendly and knowledgeable employees 5. On-time deliveries 6. Unprecedented customer service 7. Osmond Designs has a very strong commitment to the community The personal relationship that they have afforded our agency is truly remarkable. Max Van Leeuwen Ann Henderson

McKenzie Long

We bought a beautiful sectional from OD a couple years ago. It, by far, our most favorite piece of furniture. They were great to work with and offered a 5 year cleaning service for just $100. We have used it a couple times and it's been wonderful. I would recommend OD to anyone and can't wait to purchase from them again.

Russ Painter

It looked like they have a good selection and prices seemed fair from the price tags. The customer service was joke though. They hardly even glanced at us. There were 3 people in the store and not one of them even said hello or what are you looking for. Very strange for a furniture store not to come ask you if they can help. We were turned off to buy anything there. Terrible first experience.

Jer Cottle

The buying was easy and fairly friendly. We purchased a custome sectional and spent close to 5k along with other items. We (usually) always get the spill protection warranties and thought we had with this couch (it's only $49 so we were told). They looked at our receipt and said its not on our receipt so they wouldn't cover cleaning of the spill. They were less than helpful from this point on. We have more furniture to buy and would not buy or recommend buying from Osmond Designs. Jennifer C.

Randy Scherbel

This is the best furniture store in Utah! The staff is friendly and helpful and the furniture is affordable! I love the high end and mid range price points so I can furnish my entire home with quality furnishings that will last a lifetime!

Annette Belnap- Tips from a Typical Mom

I absolutely love Osmond Designs furniture. They have such unique pieces for your home that will last a lifetime. Their home decor is right on trend and affordable. You can't go wrong shopping here.

Shaela Gee

Love Osnlmond Design. I loved so many things and the prices were great! So many options and styles to choose from. Definitely recommend.

Amber Whiting

Had an awesome experience buying furniture for our living room! The staff greeted us when we arrived and took the time to help us choose fabric that went well with our room. I never felt rushed or sales pitched. We will definitely be coming back!