Reviews of Alder & Tweed Design Co. (Interior Designer)

Rochelle Jahdi

Beautiful interior design work.

Paul Denter

Hey come Check it out

McCall Weekes

I love what Alder and Tweed did to my home. Nothing in building is ever easy and efficient but I can honestly say that these guys were! My finishes, the furniture, and the organization of my home is just outstanding. They did an amazing job for an incredible price! Highly recommend them to anyone building or redoing a home!

Tracy L

I purchased 6 Alder and Tweed Cloister leather dining chairs a few years ago. I bought them from a high end rustic furniture store in Salt Lake City Utah. They weren't cheap and claimed that they were "REAL" top grain leather. We were in the process of building a high end home and so I wanted to make sure these chairs were going to look good and last a real long time. At first the chairs seemed really nice. A few months later, I noticed some small cracks in the leather on a few of the chairs. The cracks weren't large enough for me to be alarmed but I did notice them. We don't have any pets or small children and we never even sat on them while living in a rental home during our construction period of a year and a half. In fact, the first time I even looked at them again after I noticed the small cracks was when we were moving them into our new home. At this point, the cracks were larger and looked as if the leather was going to peel off. I called the store that I purchased them from and they suggested I contact Alder and Tweed because the chairs only had a one year warranty. The owner of the furniture store said they no longer sell any Alder and Tweed furniture because of all the problems they have had with it. I contacted Alder and Tweed and explained the situation to the secretary and she gave me an email address of someone I should contact about it. I asked her if I could just call them and she said no. I emailed them and attached pictures ( by this time, the leather was literally peeling off of most of the chairs). I waited for over a month for a response. I called the secretary back and she said they were working on it and would get back to me soon. Almost a month after that I finally got a response. Their response was that they did indeed use "REAL" top gain leather and the reason why they were peeling like that is because I either used leather cleaner on them or they were sitting by the sun. I emailed them back and told them that I have owned leather furniture for many years in the same climate and have never had this happen. Not once. They said that they were no longer under the warranty so they asked me what I wanted them to do about it. I said I would either like new chairs for a deep discount in a different fabric and I would give the original ones back to them, or I could drop the chairs off to their Salt Lake store and they can recover them (in a different fabric). They said they couldn't do any of that. They said all they could do was sell me 6 more chairs (the same ones) for a small discount. It was almost the same price that I originally bought them for at the furniture store. If you are thinking about purchasing any Alder and Tweed furniture I would strongly advise to re think that decision. Not only is their furniture cheap and doesn't hold up, but they have horrible customer service. I expected more out of a company like this. I attend the Park City showcase of homes every year. Alder and Tweed has done some interior design and does a great job at making their furniture look expensive. They also spend a great deal of money on advertising and do a good job at enticing weathly homeowners into believing that you are getting what you are paying for. I'm still questioning weather these chairs really are made of "REAL" leather. I posted pictures so you could see and judge for yourself.