Reviews of Design House (Interior Designer)

Sue Abbott

What's not to love about an all in one design, remodel, window coverings, and furniture boutique under one roof staffed by enthusiastic engaging design experts right in North Albany? Admittedly, I'm a bit of a scaredy cat when it comes to committing to one look and feel for our home that I'll have to live with for the duration. Heather at NWDH has created cool design packages that allow putting a toe in the water both decision making and budget-wise. I'm an educated, successful career woman but am prone to decision paralysis when it comes to the myriad of timely choices needed in a design process. Thankfully, (truly!) Heather has created a couple of perfect-for-me packages that work for my current budget and where my choices are made easy because, as my personal shopper, she has narrowed down all of the options into one or two, thorough packages. I can totally deal with that. Easy, smart, stress free and fun too!

Shawn Williams

A woman was driving their van today in Albany and nearly drove two people off the road at a merging point and didn't use a turn signal. If their attention to detail and quality is anything like their driving, then this place is awful.

KD Dup

My experience working with NW Design House has always been positive. They have friendly and knowledgeable staff, with a nice selection of home decor. I appreciate the product quality this store offers, it is built to last. Thank you NW Design Hose.

Kim South

Rather than moving from a location in North Albany that we loved, my husband and I approached Heather from Northwest Design House about some renovation ideas we had to add square footage and update our 1970’s ranch style home. In the initial consult, Heather gave us ideas on how we could utilize the square footage we already had to include an open-concept kitchen, dining and living area, as well as, giving us an indoor laundry room saving us time, money and renovation hassle! We were so pleased, we hired her to design the entire renovation including an addition to the master suite. Her knowledge and expertise gave us the home of our dreams. Her design gave us beauty, comfort, functionality, great space usage and so much more. We love our home and we highly recommend using Northwest Design House!

Debbie Pack

Visited the shop recently and purchased three new pillows for my living room. While I was there I won a beautiful basket with a throw, two coffee cups and a coffee card. Such a nice treat for my new home.

Courtney Lindorfer

Northwest Design House has designed both my kitchen and bath. I could not be more pleased with the end result. The entire design process was exciting and stress free. The pricing was upfront making quality design accessible to everyone. I originally ran across Northwest Design House while grabbing a cup of coffee from the North Albany Starbucks. I stopped to browse their adorable studio where I initially went in to check the price on a pillow and left with a design consultation scheduled.

Jeri Midgley

Calling 17 minutes before our appointment to change it was very rude. Doing so a week after the appointment was changed by your office, to suit your timeline is extremely unprofessional. Minimizing my honest feedback by saying that you are sorry you didn't meet "my timeline" is shoddy, dishonorable, and immature. I changed my appointments around to meet with you and your flagrant disregard for my time is shocking. I honestly had the desire to utilize this service. I filled out a request for information on their website. I waited. Three days later they called and set up an appointment. That evening, another person called to say they were sorry they hadn't contacted me. I informed her that I'd made an appointment earlier that day. The soonest appointment I could get was three weeks out. Since then, the appointment has changed because the time wasn't right for them. This is extremely unprofessional, if they can't handle their appointments, I have little value over their work. I will search for this type of service elsewhere.

Shannon Alley

I love the attention to detail Heather puts into everything she does for her customers. NW Design House is the place to go for the best experience. When you are need for a remodel to any room in your house call this local family first.

Danelle Pack

Everything in their store is so pretty! I just purchased some pillows from them that are super comfy and I love them, I can't wait to get more! I really enjoy how helpful the ladies are that work there. It made for a great shopping experience, I'll definitely be back.