We had a bad experience with Angela Todd Designs. We were working on a home remodel and Angela assured us she could help us plan it out, figure out a time table, prioritize which jobs would be done first etc. I think that these big projects maybe aren’t her forte but she didn’t tell us that. She marketed herself as someone who could help us figure out the whole project. But she charges by the hour and hour after hour of work went by without a plan coalescing. She passed our project onto an employee, the employee squandered time that we still had to pay for, and her designing fees were sucking so much money away from the project that we had to stop paying her and pay for the work needing to be done instead. After many thousands of dollars given to her, we got almost no useable work for our final project. Given that her employee didn’t do a very good job and was let go without us being aware of it, it would have been so gracious of Angela to offer us a refund or offer to continue helping us for free or at a discount. We did not receive either courtesy. We’ve been continuing to work on the project for the last year and every time we pull up one of her designs to base our decisions on, we find it woefully incomplete and have to start from scratch. In her contract though, there’s no out for this situation. Her wage is hourly and there are not refunds offered for work that’s not satisfactory. She was a wonderful person who seemed really knowledgeable, but I think her pricing structure was a little predatory, especially as we were first time renovators who really needed professional help and felt like we lost so much in this transaction.