Reviews of American Home Furniture and Mattress - Farmington (Interior Designer)

1001 W Broadway, Farmington, NM 87401, United States

Average Rating:

DESCRIPTION

Here you will be able to see the information of real people who buy the services and products of American Home Furniture and Mattress - Farmington (Interior Designer) in New Mexico.

Now the business gets a rating of 4.4 over 5 and this score has been calculated on 180 reviews.

You must have seen that it reaches an reviews average is very high, and it's founded on a very high number of scores, so we can conclude that the score is quite accurate. If many people have bothered to leave their feddback when they've done well, it works.

You know that we don't usually bother to give scores when they are good and we usually do it only if we have had a problem or incidence...

This Interior Designer belongs to the category of Furniture store.

Where is American Home Furniture and Mattress - Farmington?

REVIEWS OF American Home Furniture and Mattress - Farmington IN New Mexico

Anna Watson

Carmichael Sherman

Matthew Lindsay

MG Guillory

Greg Stoner

Good selection and range of price points

Greg Blanford

Sara Sandoval

Craig Pasternak

Kathleen Trujeque

Andrea A

Jane Gutierrez

Eugene Arviso Jr

Rude

Mahalia Garnenez

Salesman helpful

Vickie Haddix

BobbieGail82

This establishment has so many options. More than any other furniture store in our area. Although we didn't purchase anything at this time we possibly will be looking to do so in the future. Beautiful furniture and styles to please anyone. You are sure to find something that suites your style here.

Tony Randall

Big Foot

nikki L

Very nice service and helpful when I was debating on a table. Delivery guys were very nice and quick. Thank you everyone! Will be back!

Bill Morgan

Low pressure help, good products knowledgeable staff, amazing customer service. Zero complaints.

Alex Finley

Myron helped us and was extremely knowledgeable and helped us make the right choice for our needs. Prices are competitive and selection is vast. Will go again.

Darla Brown

Mandolyn Castillo

Wish i had money

Joel Ruiz

Quality furniture for the right price!!

Sweeney Grey Studios

After spending thousands at this store we were asked to load our own furniture into our truck. Unprofessional.

Aimee Roark

If I could leave zero stars I would & it's all because of 1 person...Steve (a manager in the Farmington store).We purchased a Lane couch and loveseat set in April. It was a store drop which meant the store was no longer going to carry it so we had to settle with the floor model which was fine after we looked it over, inspected, etc very thoroughly. After only maybe a month we started having issues with one of the recliners on the loveseat shutting properly. We're contacted customer service, they sent a technician out & we received a replacement directly from the manufacturer. Now only 6 months after initial purchase the replacement loveseat is doing the same thing. We had a technician come out & he discovered the frame brace supports are separating from the frame due to "faulty construction." I was contacted by customer service & told that we can't get the same loveseat because Lane was bought out by another company & they basically don't make this set anymore so I was told we're needed to do a "re-select", choose a whole new ensemble but it had to be equal or more in value. We went down to the local store & found a new set that is $700 more. I felt that since we were in our 1 year warranty period we shouldn't have to pay the difference especially since it was no fault of ours. We also weren't being picky on the new set other than it needed to fit my husband who is 6'4". I explained my thoughts to our original sales person, Tony (who has been very helpful) & also advised him that we're ste a 1 income family & have a budget. He advised I speak to the manager, Steve. When I discussed my thoughts/concerns with Steve he said of they're (meaning Lane) not going to stand behind their product then there's nothing he can do about it. I explained my concerns in a different way & told him why we picked the set we picked & explained to him how tall my husband is. He said "well maybe he should come down here. " I told him he was already down there the night before & that's what works for his size. He then said well we can't cut into our margin so there's nothing I can do, "maybe you should find a sectional." I was irate! We have spent a substantial amount of money in the store in the last 6-9 months & to be completely disregarded like this is unacceptable. Never will I deal with Steve ever again. I don't care if he's the last person left at this store, I'll take my business elsewhere. Let me also make you aware that we cannot get a refund... only an exchange for the same price we paid or more. So if we find something less they keep the difference or we add more stuff so we get the slight amount we paid. I am currently working in this with Steve's boss who I hope is 100 times better than him

Lena Green

Store credit, has high interest rate. Better to pay cash.

HappyHour 520

Nice Selection at a good price.

Richey Gonzalez

Bruce was very knowledgeable and helped us with are decision.... AND WE TOOK IT HOME THE SAME DAY

Calvin Welch

Very nice furniture and more

Scott Thiele

Brian bsi

Rosalyn Potter

Jeremy McKnight

Haven't actually gone in, but the furniture looks super nice through the window.

SS Yazzie

Melissa Hill

American Home Furniture Has Very Nice Furniture Is Very Nice Just A Little To Expensive For Me To Buy There Now. Would Like To Get Something There Sometime.

Tony Maestas

Rico brack

Large selection of very well made furniture

Jody Leher

RyRy’s Cool

Renee Bazemore

Jacell Velasquez

Jen Schuchart

Darwin Johnson

Lee Stone

Ed Craft

Ryan Blackwater is an amazing young man and salesman! I am a realtor in Pagosa Springs area and I will refer all of my clients to him and your store. You have a great selection and great prices.

skricha67

Myron is very helpful. Lots of variety. Good quality.

Justin Hickman

Buzz D

Great showroom, salesman let you look around by yourself, no pressure! Prices are great, beat Ashley's hands down.

jess walker

CARL PORRAS

GOOD LUCK

Robert Manwell

Susan Wells

The Farmington personnel were great in providing detailed knowledge on everything we bought. They were not pushy at all. The delivery service they provided was outstanding. The delivery personnel were so friendly and helpful, I will recommend American Furniture to all my friends. The customer service was a 10!!!

Regina Willbanks

Renee Walker

Al Madera

From the helpfulness of the salesperson, Tony, through the delivery guys it was truely a pleasant experience.

Clayton Stewart

Great place to shop IF you like being completely ignored. Over priced items that you can find on Wayfair for much cheaper.

Leander Sisco

jorge Ortega

Gunnar Anderson

Monique McAlister

Great place to buy furniture! Great service and delivery!

Valerie OToole

Awesome customer service and delivery service was very excellent as well!!

Beverly Tate

Laurie Morgenstern

I was looking for a blanket chest but didn't see one I liked. I came home with a Tiffany style lamp. No one offered to help me. I had to look around for someone to take my money. I preferred that to being followed around like they do in some furniture stores.

Aaron Lee

Joyce Presley

Annette Armijo

Matt Spiva

Everything great except for the chipped wood on one of the legs of the sofa.

Arlene Joe

Greg Berthelot

Great sales staff

Creator's Creation's Crafts

Great customer service, however some of the staff can seem pushy.

Tim McCoy

Betty Thomas

Jeff Sizemore

The furniture we purchased was good quality and well priced. The movers were very careful not to damage the walls and floors to our new house and let me know about damage to the coffee table before taking it off the truck. They kept the coffee table at my request and scheduled a replacement. I could have kept the coffee table until the new one showed up so that was nice but I prefer they kept it . I would recommend the store.

Tucker Brooks

Clinton Gropp

Great Selection and Huge Showroom. Customer Service was excellent and delivery option to Cortez, CO from Farmington, NM is fantastic.

Ryan Kirk

Melanie Sanchez

John Nemetz

Cadsaroline Hoskie

Nice stuff

Tammy Goings

Huge place, good selections, pricey tho.

Linda Hawthorne

David Blaylock

Taylor Joy

Beverly Muir

Like this store. Only problem is that have to wait for things to come up to store from Albuqerque. Only have displays. Salespeople older, so a little slow on computer. Can't be in a hurry, but everyone is very friendly. Rocker/recliner I bought about a year&A half ago holding up very well. Shopped for a couch today.

Wayne Herington

We had a very good and pleasant experience. Every aspect of our visit from the time we walked into the store until the furniture we purchased was delivered was exceptional. Would gladly recommend this local store to anyone.

Brenda Pickerd

kayla holden

Thomas McConville

Kind of bad. Different story on pricing and specials whenever you go in. Felt cheated when we left

Rachelle Duran

A very nice experience. I went in looking for a bed set and found the one I wanted for a very good price. I wasn't ever hovered over, but instead checked on occasionally by employees (versus being followed/harassed to buy). All employees were nice and helpful, and gave a lot of suggestions around the store. It was easy to check out and get my information organized for delivery and payment. Overall a great experience. Lots of good prices, selection, and helpful workers.

Walter C Dornez

American Home has always been a great furniture store. Their furniture is durable. A wide selection to chose from.

Marvin Saltwater

Best place to get the most out of your Furniture'-

Cheryl Jordan

David Shaddox

Very pleasant shopping experience, we are purchasing through Ryan Blackwater. He is very friendly, knowledgeable and not pushy unlike other places!!!

Annie Mac

Elsa Betancourt

Jon Hayden

These guys seem content to lose a large sale and have a very dissatisfied potential customer. On Wednesday I visited the store, ordered 3 bedroom sets, as dining room table and chairs and sectional sofa. Salespeople were very helpful, but because it was late in the evening could not get credit application through. No problem, they said they would run it the next day. (820 credit score incidentally....) I said that would be fine and made arrangements with the salespeople to come down on Saturday and pick up one of the bedroom sets, the couch and dining room set. The remainder of the furniture I would come back and pick up when it arrived in store the following Wednesday, which was fine because it was too much to get in one trip. Saturday morning, drive an hour and a half (one way, towing a trailer) arrive at the store and add three mattress sets to the other purchases. I find my original salespeople to finish the credit app and pick the furniture as planned and they can't complete the credit application, saying that I need to wait for a card to be mailed to me! I have a truck in the parking lot, ready to load furniture after driving an hour and a half one way, only to be turned around and sent back empty! I planned this out, confirmed with the salespeople which items would be available for me to pick up and instead left empty handed! As it was, I only brought about $3000 in cash with me because the salespeople assured me that we could complete the credit app and I could take the furniture with me. I have literally wasted most of a Saturday with nothing to show for it. So what do you think American? I'm a repeat customer (or would have been) as I've previously bought a living room set and bedroom set from you. Is this company going to make things right or am I going to be screwed over by American and give Ashley my current and future business?

April John

Caitlin Petago

Freda Jones

Leonela Nelson

Very large store. Nice stuff.

Genevieve Bitsie

Twila Friday

Gina Mendoza is a terrific salesperson, thank you so much Gina! Our furniture is beautiful, and the delivery men were top notch, very hard workers and very polite. We highly recommend American Home Furniture in Farmington NM.

dan ellis

Bella Ben

Nice

John McNeill

Today my husband and I purchased two rugs from American. Our sales person, Gina Mendoza was extremely helpful and courteous. It was a challenge getting to the bottom of the heavy stack of rugs to acquire the one we wanted, but she flipped and flipped until we found the ones we wanted. Thank you Gina!

Beverly Watkins

Peggy Ross

Heather Sharp

Beautiful solid furniture

jonas harrison

Anybody thinking about purchasing furniture from this store should think twice. My family has had a line of credit and purchased several items from them. No problem with the furniture but we also bought the protection plan. Was told any problems would be covered with this added protection. Filed a claim and three weeks later they had no records of the claim. Re filed and was told 2 weeks later they had no cleaning services in our area. One month later they still haven't replaced my unit. DO NOT BUY HERE!

Valentina garcia

troulius begaye

Love this place! Always great and friendly staff! Whenever needed they are not far from being able to help and assist in any way! Bought many things here and plan to buy more!

carshius79

Great experience with the sale from start to delivery. Professional sales staff and the delivery guys were great.

Lisa Cohoe

Melanie Purcella

Highly recommend. The staff is courteous and helpful. The delivery teams are efficient and friendly.

Uriel Tilden

Love the Selection!!!!

Lynn Honig

Very limited selection in store, expensive as well.

Ashley Oakes

Quality furniture for reasonable prices!

Chuck Hagen

philipernest77

Great service and selection.

joy rasch

Makyla the sales clerk was very polite, informative and helpful.

Zoe Lonergan

Pro: Great place to go look at furniture, none of the sales people bother you, Con: if you want to buy something, you can't find a sales person.

David Deliz

Michael Miller

Prices were fine. Sales were good. Sales floor was huge. Great place if you are shopping around. Looks really ratty on the outside, but inside was clean and presentable.

Danielle Rothrock

We love shopping at American Home- great quality furniture and great service all the way around- from sales to warehouse to delivery!

Steve Bustos

Mike Radosevich

Curtis W, a local manger has been great to work with on correcting the problem with my patio furniture special order. Two patio table tops and the lazy Susan had the wrong color tile, Curtis called multiple times and worked diligently with me to get the problem corrected. I am very satisfied that Curtis and American Home Furniture were genuinely concerned about the quality of my order and did everything they could to ensure I was happy with my new OW Lee fire pit tables. Two thumbs up for customer care.

Mike Dziarnowski

Tammie Trujillo

Always our first stop when shopping for furniture.

Praya Suda

Nice and cleaned but too expensive

Delbert Chatter

Nice furniture

Sue Jackson

Very good salesman

Target Rental

Karen Rapp

Adjusted Chiropractic Center

Super good experience from when we walked into the store through when we had the furniture delivered. Everyone was very nice!

M Becenti

Ryan Blackwater was awesome. Ryan had perfect customer service skills. He was very knowledgable about the products. I have been a customer since I started buying furnishings for my own home. I remember going to American Furniture with my grandmother when she was purchasing furniture for her home. American Furniture is still the place to go for quality home furnishings in the 4 corners area.

Andrew Donlon

Dale Gall

Nothing in stock! Catalog Store!

Gail Bowman

Black Friday sales still going on...alot of mark downs

Quality Content

Very professional and true to their words on purchases. I’ve been a returning customer for 15+ years!!!

Kathleen Bonnell

It was a wonderful relaxed experience. My first time in 35 years buying brand new furniture. Very pleased and satisfied.

Savannah Ayers

Manuel Ordaz

Had a great experience with our furniture purchase Ashley Oakes hands down is an amazing sales person!! Ashley went above and beyond I would highly recommend her!!!

Allison Sharp

Isaiah Urioste

The employees, Joel and Tony, did an amazingly good job in helping me decide on a sectional. I appreciate their excellent customer service and I will be recommending more people to shop at American Home!

Judith Becker

Always friendly helpful people and we always get great quality. Be shopping there 30+years

Rhonda Elwood

Lynda Anderson

Myron has been our go-to sales since Josephine retired. Most all of our furniture was bought there. Great quality & customer service!!

Andrea Teran

I absolutely loved the fact that American Home Furnishings was able to deliver my daughters Christmas gift a bunkbed that I ended up having to cancel from one of the biggest competitors in the area since they couldn’t ever get the bed to be available for delivery for over 6 weeks & this is after they already had my full payment & two weeks after Christmas. One thing though, thankfully it was all refunded to me, ( I guess props for that

Jimmy Arellano

Sean Rivas

Adam Hirshberg

Good prices with a huge selection and great service.

Riley Phone6869

Really like shopping there. The staff there are good at their job's. If they didn't know the answer they found someone to get you the information that helped in your decision. It seems all the staff have been like old friend's that is sometimes a real good feeling. I just keep going to American furniture for all our home needs. Prices are always best I have found. Thanks guy's. Darrell

Mark House

Sarah Weber

Cobey Taylor

Jo Mason

Debra Hicks

Mark Y.

Business Hours of American Home Furniture and Mattress - Farmington in New Mexico

SUNDAY
11AM–5PM
MONDAY
10AM–8PM
TUESDAY
10AM–8PM
WEDNESDAY
10AM–8PM
THURSDAY
10AM–8PM
FRIDAY
10AM–8PM
SATURDAY
9:30AM–6PM

PHONE & WEBPAGE

American Home Furniture and Mattress - Farmington en New Mexico
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