Reviews of 505 INTERIORS / Window Blinds, Shades, Shutters & Drapes (Interior Designer)

Dean Stone

A very easy and efficient experience. The owners are great with experience and knowledge. The costs matched the estimates and instillation was excellent

pat stover

505 Interiors where very helpful ! They arrived on time, were pleasant, not high sales, wanted us to be satisfied with the product. The insulation was professional and NO mess was left. We didn’t have any surprises and we would use them again in a heartbeat.

William J. Wahlert

My wife Barbara and I contacted Richard and Karen on the recommendation of good friends. I trusted their assessment of the work that was done for them, but had no idea what to expect when Richard came to our home, and may I add exactly on time, to measure and discuss with us the options for window coverings. Richard painstakingly answered all our novice questions since all the window coverings came from a well known retail source, or were well over twenty years old. We decided that we would meet him and his wife Karen at their showroom to decide exactly what we would purchase. The Hauter duo were extremely professional and personable at the same time which is hard to imagine. We felt we were treated as family. The product arrived as promised, was installed on time, professionally, and within our discussed budget. I would recommend BLINDEXPRESS/505 INTERIORS to anyone. Keep up the great work. Love you both.

Dave Porter

I have a very unusual home with either round or trapezoidal window shapes. I'd struggled for years to find a way to pleasantly add shades to them. I met Karen and Rich by chance and after a visit to my home they were able to suggest several pleasing and affordable solutions. I'm very pleased with the results and the service I received. DP Albuquerque

Pam Bennett

Very pleased with my blinds, installation and service from 505 Interiors. Would highly recommend them. I'm going back for more soon.

Shafee Jones-Wilson

Karen and Rich were impeccable. I have had a problem with the fabric on my blinds and on both occasions they cheerfully insisted that the factory replace the blinds. Then Rich arrived, and installed. On the second blind they had to buy it from the company and then get a credit later. This means they really went out of the way to be sure I was happy with my blinds. Fabulous service!!! Lyn Jones

Caggie Daniels

Last summer another company had completely FORGOTTEN to order my blinds which by the way did finally come in . They were installed with errors in the installation. I was also told it couldn't be fixed. I called Karen and Richard describing my very expensive experience and with their reassurance and Richard's expertise it was corrected on the first visit with one large screw and a minor adjustment. Richard was here within a couple of days of contacting them and no "changes to the schedule". Simply put its a pleasure to do business with a company that does what they say will do and when they say they will. Karen and Richard are the best.

Julie Roskosh

We have used BlindExpress - 505 Interiors several times in the past 4 years. Every window in our home and office were covered with products from BlindExpress/505Interiors. The window treatments are beautiful and of great quality. The staff is very friendly, knowledgeable, and efficient. I highly recommend this business if you are looking for great quality and terrific service. A++++++++++++++++++++++++++

elizabeth nunez

I was wanting to use a local business and was trying to get quotes/ schedule an appointment for two homes we currently have for sale. However, Karen was getting fussy on who was doing the purchasing; wasting time. Asking too many questions when all i wanted was a quote. 505 lost out on 80 homes. Update: Got a phone call asking what my last name was to report me to google for a bad review. Apparently this is what they do; report bad reviews to google and have them taken down to keep their 5 star rating. WOW. Take the constructive criticism and do better.

frank michel

On time, on budget, quality materials, expert installation and outstanding customer service. A welcome and well-appreciated experience.

amy hudak

Rich and Karen were a pleasure to work with. They delivered exceptional quality pieces, on time, and within budget. I wouldn't hesitate to use them again.

V&J Chemweno

Terrible Service! The owners seemed very nice at first, however provided very bad service. The chose not to explain that I would need a new rod in order for my boys custom curtains to work properly. At the time of installation, I realized they were not working well. I was told that I needed a new rod, and that would be more money. I had already spent thousands of dollars on children's curtains. I think this business focused too much on a quick sale. I wish they would have focused on establishing a good relationship with their customers for repeat business. I own three homes, and am currently building a new home. They have now lost out on my future business.

Jim Gugerty

First rate all the way! Richard and Karen did everything to make our shopping and installation experience a real pleasure. Highly recommended!

Kelly Ritter

Karen and Rich were so pleasant to work with! I knew as soon as they started to explain their business and how they worked that I didn't need to look any further. My husband and I had a pretty good idea what we wanted and they made the process so easy, and it was only a few weeks and they were installing my new shades, and they are just beautiful! They answered all our concerns and questions. We're planning to redecorate our sun room as well and I've already told them they're hired! I would highly recommend Karen and Rich and 505 Interiors!

forest grove

I have high windows on a 14 foot wall, which give me a view of the mountains, but also let in a lot of heat during summer mornings. They suggested cordless blinds with a remote since the windows are so far out of reach, and cords dangling would not be a good look for my house. I can open or close any or all of them at once with the touch of a button and the house is much more comfortable. Richard and Karen do a great job.

April Rentzsch

Rich and Karen fail at customer service. They were helpful at first. I have had continuous problems with one of the blinds I bought from them and now they just ignore me when I call. Spent a lot of $ at their store and feel they should be more responsive. They actually told me they felt as though I was being deceitful and taking advantage of them. Both of them were rude, condescending and they made it perfectly clear they didn’t like me. They lacked professional, business like behavior. I would never buy from them again!! Buyer beware if you need customer service. Date of this post 11/2018.

Brandon Baca

505 Interiors is terrific! We are very happy with our CUSTOM fit curtains. They are very professional and accommodating. Would definitely recommend for any interior needs and especially if you have unique windows!

Georce Coleman

Never been there.

jacquelyn hilliard

We bought our blinds from another vendor who has since closed. 505 services the Hunter Douglas shades so we called them for repairs just by using their reviews on-line. What a good move on our part. They are so very responsive and professional. We haven't had the experience of using them for new blinds but when we need them, they will be our choice. Lovely people.

David Montoya

505 Interiors offer first rate service! They are courteous, responsive and accommodating. I've placed several orders with 505 Interiors, each time they have measured for and installed our window coverings without any issues. They are also competitively priced!

M. Greenwood-Ericksen

I have actually never written an online review before for a business, but I had such an excellent experience w/ Karen and Rich that I am so pleased to write a review on their behalf. From the start, it has been a pleasure. Their customer service is first rate - from the initial phone call, to the complementary visit for fitting (we did interior shutters as well as blinds), to the installation - all was so smooth. They matched their schedule to mine. We have a very old home w/ extremely uneven window frames - I still have no idea exactly how he made it work, but Rich took over 8 hours installing 5 shutters, troubleshooting and woodworking to make them look PERFECT. He has true attention to detail - you will not be disappointed at the efforts he goes to and the finished product. I'd also like to say how appreciative I was of Karen in the purchasing process - shutters are costly by nature and she never made me feel pressured to buy. In fact, she encouraged me to think about it before moving forward or doing it in steps - which companies/owners focused on a quick sale would never do. They are a true family-owned business who put customers first. And of course, the Hunter Douglass shutter quality is fantastic.

Chris McGill

Online searches for blinds and shades present challenges. However, 505 Interiors provide an informative setting in their storefront with Karen guiding selections and offering extraordinary knowledge in doing so. Richard comes on site and brings that same knowledge to measuring and helping the client visualize their choices. Custom shades are manufactured and delivered in just a few weeks and installation is clean and efficient. In our case, the result was transformative to the space receiving the window coverings. Thank you, again, Richard and Karen. You provided honest, quality and fair service.

Allan taylor

Richard and Karen are both terrific to work with. Once again Richard saved us from purchasing a replacement custom shade. Instead he unexpectedly made a repair and charged us only a very reasonable service charge fee. We are continually impressed with 505 Interiors. They have always treated us really well. We highly recommend this company!

Billie Crouse

Last year I was looking to change the look of my living and dining rooms and get rid of my tired window coverings. I went "blind shopping." I went to several small shops and a few department stores looking for ideas. 505 Interiors was on my list of "small shops." I THINK Karen and Rich have MORE and do it BETTER than any of the stores I visited. This year I added a master suite to the first floor of my home, and 505 Interiors did the window treatments. I have a 4'x6' window that looks to the west. Before I get out of bed, I can use the REMOTE and open the blinds to welcome the beautiful morning. What a great idea that was!!!

lynne rosen

Outstanding customer service! We purchased both motorized and manual cellular blinds from 505 Interiors. We were very pleased with the quality of the product and their reliable and attentive service.

Betul Ozmat

Great service and product! Richard and Karen are both very communicative to let you know when they will come by to measure, when your blinds are coming in, when they will be there to install. It was so nice dealing with a one stop operation who are very customer oriented.

Ernest

The Hunter Douglas Duette verticals you recommended for my double set of outside patio doors are absolutely stunning. Besides being a beautiful addition to the decor of my home, they insulate from both the heat & cold. I really do get ooohs and ahhhs from guests! I could not be happier with the thoughtful design suggestions, craftsmanship and expert installation. Many Thanks to Karen & Richard.

Joe Landavazo

Karen and Rich did an excellent job! 10/10 recommend. They showed me all possible options that work for my home and installation came out very clean and professionally done.

Leslie Stahlhut

My husband and I bought a new home that had no window coverings at all. We left a message with 505 Interiors, and in no time they got back to us. Rich came with some samples, and in under 30 minutes my husband and I were able to make a color and shade selection that has turned out to be perfect. After we got the color selection made, Rich then took the time necessary to accurately measure the windows and asked questions that allowed us to make good decisions about how to move forward. The installation itself was very quick. The only problem I encountered were issues with the installation of the app on my phone for the shades. It did seem that our internet service was having small glitches that day that ended up causing delays, but none of them were in the 505 Interiors end of things. I can't recommend them highly enough. Love the new shades.

s r

Just got blinds on my skylights, fantastic! Thanks Karen and Rich for all the great window treatments you have provided us over the past 25 years! Couldn't ask for a better company!

Kay Wade

Rich and Karen are great to work with! I now have used them for 2 homes. The prices are more than competitive, the service is superb, and they take care of any issues that arise. As a local company, 505 Interiors provides a high level of service and efficiency. I would use them again and highly recommend them.

taos52

If you're like me, then customer service is a very important aspect of any purchase I make. I needed parts for my blinds that were very hard to find. I contacted Karen at 505 Interiors and she took her time to find me a vendor that was able to get me the parts I needed. Karen was very knowledgeable in what I was looking for. The total order was slightly over $15.00, but the time and effort that Karen went through to find me what I needed was Customer Service at its finest. What a pleasure to find a business that makes one feel like their business is honestly appreciated. If you need window blinds, shades or any window coverings I would highly recommend Karen and Richard to provide you with product options at competitive prices and GREAT CUSTOMER SERVICE no matter the size of your order. I will definitely do business with 505 Interiors when ever I need their service.

Susan Keith

I can highly recommend the service 505 Interiors provides. The scheduling is convenient; and the work is done efficiently. The service is top notch.