Reviews of Wright Furniture Flooring and Mattress (Interior Designer)

Julie Mills Rolsen

After ordering and having rooms full of furniture over the past 14 years I can honestly say I have never had a bad experience from Wright's. I am one of the owners of Garth Mansion in Hannibal and furnished our cottages from top to bottom with Wright's. Delivery was on time, service is great and they always try to help me find something in my budget and colors. Thanks ~ I'll be back! The reviews reflecting otherwise have no names and I find hard to believe, call me at Garth and I'll verify this one for you. ~julie

Jerry Greenwood

Never been there.

Crystal Paxton

Laura listened to our needs and took care of us. We finally found a lovely chair to fit in the living room after several other stores failed. Thanks to Laura Haupt sales person she did an excellent job!!! And Wright Furniture for the great price and color coordinating. We will be back.

Elizabeth Baker

Penny Wiley,Sales Associate, was very patient and informative, sharing specs for lift chairs we were shopping for to share with my parents. I appreciated her friendly and helpful service. Very nice sections and display throughout the store. Friendly and polite associates/staff.

Melissa Lippincott

Sharon is AMAZING. Great selection, great prices, employees are very knowledgeable and helpful. Delivery timely and professional.

Laura Vahle

Very pleasant and attentive customer service and the process went very smooth. Great financing options. Definitely recommend.

Debra Shaffer

Very good prices and value. Nice people to work with.

Julie Montgomery

Great service and prices

Ross Keiser

Nice stuff, nice staff, but not for anyone who is not rich.

Janet Brower

They have a friendly staff and have nice furniture

Ashley Long

Love our couches they are very comfortable. The large couch is separating some (due to part of it being able to recline) and wearing down but still comfortable We have the three year warranty and are told we can get them replaced at any time no matter what happened with them. After a coffee and milk accident I called to see what I needed to do and they only have one person who can help and she is out of town. Could be Monday before I get an answer.... that's a little frustrating as these were expensive couches and if for some reason they don't replace them I will have waited a long time to pay to have them cleaned. Hopefully no issue when hey do call back and I get get my couch replace quickly.

pablo garcia

Pricey but great furniture and people

James Sturm

Prices extremely high

Jen E

Bought a several thousand dollar temperpedic bed with all the bells and whistles from this furniture store, which the store warranty for wright furniture voids the brand name warranty. The first night I slept on it, it developed a hole I sunk into, and I'm not a large lady, I'm nearing 60 yrs old and have a bad back, and I am not a large lady that just popped it or whatever. After I called Wright furniture to take back the mattress, they said I had to pay 300 more dollars for them to come get it, and I could only get a credit, not return to get my money back. After only one miserable night of sleeping on an obviously defective mattress, they want me to pay more to take it back, and only then will I get a store credit and not my money. I'm disputing the charge on my credit card and filing a complaint with the attorney general. If you are thinking of buying from this "family owned" furniture store, don't. Just pay a little more and get it direct instead of messing around with these people. I've been very nice with these people, and this review is my only outlet at this point. They apparently will screw you with their "store warranty", which basically says "we keep your money no matter what". BUYER BEWARE!!!!...

Tricia Reinhart

Love this store! Better pricing than any store in St. Louis. Worth the drive. They will really help you with design too. We bought all the furniture for our house there. We used Sharon.....she's amazing!

Mary Vest

I couldn't be happier! The staff was so helpful and the dining room table and chairs they assisted me with purchasing go well beyond my expectations. Thanks so much.

Buster Mcdaniel

Amazing store with a huge selection. Very knowledgeable staff that gave use great service and great prices. We drove 60 miles to shop there and was very pleased. They do deliver within a 100 miles of the store as a plus.

Dianne Campbell

My salesperson was helpful, patient, and not pushy. We love our Tempurpedic bed so much that we don't want to sleep away from home!

Mrs. Lady

Expensive

Erin Sparks

Easy stress free experience! No pushy sales people.

RAVAGE

Very nice and helpful staff.

Brenda Georgewitz

Always spend to much in the store because they have such beautiful furniture .

Dawn Sandrock

Very friendly & very helpful.

Lessa Byrd

Very helpful and nice

Sandra Smith

My husband and I purchased carpet from Wright's. Our salesman was Cody and he was very knowledgeable and helpful, giving us information that helped us as we made our decision on new carpet. Our installer was Ryan Tarvydas and his right-hand man, Cliff. They spent 2 days in our home, moving our furniture, as well as laying our carpet. They work efficiently removing all our old carpet (5 rooms) then installing the new. They were excellent to work with and I would highly recommend to to anyone. Thank you, Wright Furniture!

Leona Lilo

Great service

John Lake

The sales staff is outstanding!

Peg Elder

Great experience! We went looking for a kitchen table set, being past customers of Waters Furniture in Vandalia (Waters and Wright combined businesses). Our sales person was very helpful, not pushy, very informative and gave us a great deal. Would highly recommend them. Also, FREE SHIPPING AND SET UP!!

Ruth Bowman

Very helpful. .not pushy. Gave us time to think, but also helpful when we had questions.

Harlan Baker

Penny took us right to the furniture that we wanted to see and answered all our questions.

Cass Grunewald

My shopping experience at Wright Furniture was great. The sales person was very informative, but not pushy. Since purchasing my Jackson sectional a year ago, I've had to contact Wright Furniture twice regarding repairs. (Thank God I purchased the store warranty.) Wright's was very responsive with my first request for repairs. I took pictures of the damage, and within two weeks a repair man was at my house fixing the splitting seams. Less than two months later I'm experiencing the same issues with the sofa and then some; splitting seams, two broken legs on the ottoman, and worn fabric on of the sofa cushions. My experience this time around has been much different than the first. I first submitted my request for repairs on February 18th. On 02/19/15 the customer service representative followed up with me inquiring for additional details. On 02/24/15, I email the store once again to see how soon I can expect a repair man. On 02/25/15, Wright's was still working on getting the parts they needed to make the repairs. Completely understandable. However, it's now 03/24/15, and I have yet to hear anything from Wright's. I followed up once more on 03/18/15, and have yet to receive a response. Resorted to calling the store today, left a message once more. We'll see how far I get this time...

dee irrelivant

Very nice inventory and follow through.

ANN Huston

Got a fantastic deal on furniture.

ken w

Great family owned enterprise with excellent prices.

Tori Ryan

Very satisfied!

E Susan

This store is the epitomy of what a family owned business is all about. They care, they work hard for you and offer reasonably priced furniture in almost any look you could think of. Love this store!

Kent Thompson

My wife and I talked about how nice and very helpful thr lady was that waited on us. She introduced herself and let us look around and did not follow us around the whole store. I am sure she watched from afar because at just the right time she appeared to help and answer questions.

W. P. G.

I stopped in and had a look around. Uh I don't think so. Better deals can be found in the area.

Brian Weber

Large selection but delivery date promise was not kept and the delivery coordinator was rather rude when I asked if they could deliver late in the afternoon. This is after I had spent over 2 grand in their store. I've had much better experience with Ashley furniture in Quincy.

billie frances

Bought a wonderful couch from them. It has brought us so much joy. Has a 5 year protection plan that even covers pets. Would buy from them again

Katie Bowman

We have bought our furniture and flooring from Wrights for over 20 years. We have always had a good experience. Any issues that we have had they have promptly taken care of. We would recommend them for all your furniture and flooring needs. Cara Bowman

Steve and Joni Halpin

Nice selection. Friendly staff. Price is right but not just cheap furniture. Fair pricing. The place to go in Hannibal.

Marilyn and Tom Young

We have bought many rooms of furniture over the past fifteen years from Wrights. We have also recommended Wrights to many friends who feel they are a five star furniture store. If I had trouble with any furniture, they handled the problem immediately. Their salespeople know their merchandise and are not pushy.

Lanse Tomlinson

Very friendly... huge selection.