Reviews of Redefine Design on the Avenue (Interior Designer)

Abigail McCallum

I picked two candlesticks out of their back "Christmas consignment" area having been told "everything back there is half off". I left them up front and the lady noted they appeared incorrectly labeled, but said she "believed me". Assuming that was the end of it, I then wandered around the store thinking about what items I might like to choose for the house for at least 30 more minutes, then decided to head back home to think about what the house needed prior to deciding what to buy. I went back to the front and was told in the awkwardest and rather impolite way that the items were not half off, by a different woman. It was clear the error had been discussed between the two earlier. No token apology, no "sorry for the confusion", no "I understand why you may be disappointed". When I said they looked Christmasy and could there have been an error in the labelling I received a vague "eh" and no answer. Perhaps the lady thought I was lying. I'm out ten bucks so it's really not the money I care about, but as soon as I purchased them I regretted it and wished I'd left them on the counter. It was rude, inconsiderate, and awkward, once the error had been discovered, to allow the customer to continue to wander around for so long unaware that there had been an error. Why not just come up to me and tell me so I can have a moment to think about it? In those circumstances, waiting until the customer feels pressured into purchasing the items before making the error clear is also rude, and in poor taste. Will buy my furnishings and decor elsewhere in the future.

Alexis Borden

Awesome selection

John Veeley

I discovered Redefine Design while riding up Frankfort Avenue from Mellwood Ave. I'm from Jeffersonville, Indiana and at one time was a commercial interior designer in Hawaii. Victor and Redefine Design have assembled a cut above consignment and interior design store. My passion is interiors and I seek to add things that make my paradise at home special to me. This is the spot to add those hard to find thing of yesteryear and today. Things that add that special something that personalizes your home at reasonable prices. I rate colors, furniture, and arrangements as from tinny to fabulous..This design house on the avenue is both fabulous and fun...and the Candy at the exits give the store that extra something

Barbara Voet

Redefine Design has a variety of furniture, home/ kitchen accents, floral, and jewelry. The staff is helpful and knowledgeable.

Marcia Kidd

Love this store! Always lots of attractive furniture, wall art, and glassware, etc.

Robbin Goodin

Wonderful merchandise and lovely people to work with!!

Janet Clifford

We needed a floral arrangement to make a statement when entering our Dining Room. We went in with pictures and some fabric swatches. Three days later we had a beautiful arrangement made. The price was very reasonable. We could not be more pleased with the product and the service.

Honor Ali

Awesome collection of unique, higher quality furniture and accessories for the home. Prices are surprisingly quite fair. I recommend visiting here for beautiful furnishings.

Gary Stephans

Nice furniture

Pat Peterson

Favorite store on Frankfort Avenue!

Joyce Clark

I have found many great items for clients at this shop! They carry a nice variety of silk flowers and containers in addition to their consigned items. You should check them out!

Alison Mann

Rude as hell on the phone.

Susan Loya

Love this store. It is well organized and the prices although sometimes higher than expected, the merchandise is higher quality. The store also has the best silk flower dept I have found in Louisville. Go there.... you will not be disappointed

Jenifer DeLancey

Victor has done an amazing job with this shop! The vast majority of the items are like new, and would normally be quite expensive. Victor makes sure that there is a wide selection of fine furniture at affordable prices. It is always a pleasure to browse in Redefine Design (which I do often) and find beautiful things I didn't know I "needed." This is NOT a junk shop or Goodwill-type of establishment. A brief look in the window will tell you that! The space is big enough for lovely displays and lots of deals.

Jeanine Barrett

Absolutely love this store! There is something for everyone, great quality and reupholstered pieces. They let you browse and don't follow you all over the store but are easy to find if you have questions or to check out. Can't wait to go back!

Jamie Ogles

Fantastic selection, and new pieces every time I walk in! I'm a lamp person, so I always find something I love, but I get inspired every time I walk in! There is literally something for every style!

Jean Corwin

Redefine Design makes recycling your belongings easy!

Sandy Beck

A wonderful place to find anything I could want for my home. And at a reasonable price. The staff is knowledgeable and helpful.

Paul Tackett

Best place for silks. Ask for Neal.

joseph kopacz

Always a pleasure to do business there.

Dona Black

Absolutely love the quality, uniqueness, styles, & prices. Shopping here puts me in the "Winner's Circle"!

Starvin Artist

Fabulous find with batik silk painting frame by JOCK'S Washington DC. Refurbished by painted the fabric matte frame with color of Charcoal blue & English ivy green.

Dawn Grace

Always the best service and quality items!

Dana Reinhardt

Great ! They really cared and did a great job

Bobby Shore

this place is so great, an absolutely beautiful store, seems to have a quick turn around on the inventory, always new things usually even better than your previous visit, don't miss this place !!!

Paula DuBourg

I always enjoy seeing what you all have.

Patti Bruenderman

Very welcoming and helpful, but unhappy with your no return policy. I had my receipt and my purchase was within 10 days, but you only would issue a due bill!

Eliz T

Amazing store and Becky was wonderful

Paul Ingold

(Translated by Google) Come on (Original) Yuk

Linda Russell

Perfect place to find beautiful treasures for you home at terrific prices. Why pay furniture stores high prices when you can find new or gently used for less.

Richard Schnelle

Found just what I wanted!

Cindy Bickelman

Not only is this store truly amazing, as in I have never been to a more quality, up-scale consignment furniture and decor store anywhere in the country but the service and prices are the best I have experienced as well. I would highly recommend this store.

Nicci Herbert

This place is wonderful!!! I wanted to purchase at least 50% of everything there, and would've if I needed it or was furnishing a whole house. Reasonable prices, quality pieces, nothing that looked stained or worn. They have an eye for traditional well-made things and I will come back often.

Keith Spayd

Great store, great stuff, great staff

Wayne Otway

Great selection

Phillip Wheeler

The sales floor is beautifully set and maintained, service and employees are tremendous! One of the finest resale shops EVER! A must visit!

5-0- Lou

Always very helpful and easy to work with. We have purchased many unique pieces for displays in our shop. Thank you Redefine!

Karen Mitschke

Absolutely loved browsing the store, first time here. We were out for lunch and spotted this store. The curb appeal really drew me in I will be back , have to come back. First time there I was with my husband and you know how that goes. I felt a bit rushed through the store and you really should take your time and really take it all in so that your do not miss a thing, because there is so so much to see Yes I loved this store ! A must stop for anyone who loves truly unique pieces of furniture and decor.

Brittany Brunner

This is a great place with a variety of high quality home items! Will definitely revisit!

Janet Hensel

They made my draperies for me and I have gotten so many compliments on how different they are. The staff is so helpful and very friendly. people always willing to help you.

Michelle Kay

I love this store & the staff. Such an amazing design team. Flooring, fabric, accessories & then the most amazing consigned furniture collection displayed in a 20,000 square foot showroom. Whether, you need to buy or sell this is the place!

rick Gizzi

Best in the city.

Shannan Neal

Excellent selections!

Bryan Berman

WOW.!! Great store with quality items/ selection.

Jonell Cooke

I have recommended you.I think you have an amazing store

Jim Kreiner

Looked great from the outside, but doors were locked 30 minutes before the posted closing time.

James Muse

Best selection I've found in Louisville. Top quality, name-brand furniture at the MOST reasonable prices. Staff is more than helpful. Incredible selection. I'll be back for more!!

Megan A.

This furniture consignment store has everything you need for your next interior design project. The store is huge and has everything from furniture to fabrics to silk flowers and more. Stephanie is very friendly and always willing to help. I highly recommend them!