Reviews of INspiration Interiors (Interior Designer)

Kristian Nielsen

Great experience purchasing new sofa and lamps. Rick and John are great - friendly, know their stuff and works fast. Thanks guys. I will soon be back for more stuff.

RokZ Tanaka

Very large show room and we're here for a Detox Delites seminar

Patrick Zabinski

I consider this similar to ikea for Hawaii. Different floors have different price levels of furniture. The lowest end furniture is nice, modern and moderately priced.

Minn Tun

This is a HUGE furniture store with 3 levels. Creative furniture displays with unique and modern items. They also have a popular wine bar and restaurant on the second floor. This place has almost too much furniture, which will probably make you rethink your design ideas.....which could be a good thing.

adriana Pizzia

Way over priced..same couch I bought for 1,200.was there for 4,000

Greg Dalin

Bought many items here over the year! It can be a tad pricey but just watch out for when they have sales

Cynthia Covell

Great customer service at Kapolei. Thanks!

Ok Makoto

(Translated by Google) Expensive much I think Who will buy such things ... But, because the rest room is not crowded in the beautiful Washlet ... (Original) 誰が買うのかと思うくらい高価なモノが・・・・ でも、レストルームはウォシュレットで綺麗で混んでないので・・・

David Kubo

I live on Kauai...I did my shopping by text, amazing. They sent me live pics of what I wanted and all the dimensions. I called to make the purchase. So cool!

keoni carroll

Friendly customer service.

Lynn R

Best selection of contemporary furniture on the island! I dislike going there because the salespeople are on commission and I feel uncomfortable, but understand they are trying to make a sale. I usually go only during sales when it's more crowded and I can freely browse.

Steff Kawasaki

Purchased an adjustable work desk at Kapolei store front and picked up at Campbell warehouse within 1/2 hour of transaction. All good especially since I had a 2 year old toddler on the mission with me. Got home, ready to assemble, but was disappointed to find a dent in desk. Meanwhile, got a friendly text from them to rate service - I responded in frustration with my discovery. Here’s where Inspiration Interiors exceeded my expectations. I immediately got reply from general manager with an apology, potential solution and continued communication. Within 2 hours, I had a fully assembled desk delivered to my home. Definition of awesome focused customer service!

Doug Wood

Terrible salespeople. Awful experience. Stay away

JinSeop Park

(Translated by Google) There are many different furnitures on each floor, (Original) 층별로 다양한 가구가 많습니다,

Ezekiel Chandra

Emily has been very professional and helpful from the beginning! She is highly recommended. I also want to mention Rick (GM) as very professional and very helpful! They are both the go to guys

Chi Pio Mok

Nice friendly staff was my experience ...I've yet to test out the furnitures quality ...Go See Rick !! He could give you some deals!

kolu macapagal

They never like me be in there store cuz im black

Janice Otani

Salesperson patient and helpful. Delivery people awesome. Careful with my floors and my furniture. Went the extra mile puddings pads under heavy file cabinet. Sofa and love seat a little itchy

Moon Yun Pellerin

The restaurant was very elegant and the food was delicious and the service was great

Silhouettesofbeauty

i really really really!!!! wish they would hire some competent people, especially service people at the warehouse.... very rude, very very very stupid... all this makes customer wait and wait and wait, lots of wasted time and energy working with stupid stupid stupid people... is there any qualifications to work there??? one more thing, common sense goes a long way... customers don't like run arounds and talking to dummies receptionists are slow, as in dumb slow.... sales persons enjoy lying... as in intentionally misleading... supervisors are hiding... as in don't care... delivery people appears lazy... as in they don't like their job... okay that's it

Ian Fallmann

Best choice of furniture in Honolulu

Eric Dahl

Mattie, our sales representative, was a tremendous help. She helped coordinate our purchases wonderfully.

Ms. Lee Grant, MSW

Expensive but nice furniture

Camelia Carter

Fascinating place with unique finds.

Lauren Watase

Very easy to utilize and talk with a salesperson. Annie was very nice and informative

Zayd Dinaully

Went by Inspiration today mostly to take a look around because my gf and I were looking for options for a couch, ended up buying one due to exceptional service and assistance in finding one that was perfect thanks to Mattie. She was very professional, extremely friendly, and of great help. After looking at several options on our own Mattie checked back in with us and guided us to a couch based on what we were looking for and it didn’t take long at all before we were committed to buying it. We then had the pleasure of working with Lauren who was also wonderful, she and Mattie helped us process all of our paperwork quickly and efficiently and had everything complete in minutes. Over all experience was superb and I would highly recommend checking out Inspiration, if Mattie and Lauren are working you will be lucky to have them help you with your shopping.

Luis Alicea

Great service, if a little pushy at times. Go during a sale. Curtis, make sure you ask for him! Shipping is a bit of a hassle. Delivered the wrong things once. Took a few weeks to get it redelivered.

Hawai'i Americana Realty

Furnished our real estate office and several of our managed vacation rentals have furniture from Inspiration - ask for sales associate Dixie

Ranxer Rox

Great customer service and beautiful looking furniture! Will come back again!

kenny liu

Emily is the sales person you need to looking for. She is great, patients, intelligent, great customer service and give you great idea for what you looking for. We have very Happy shopping experience over there.

Fred Roudebush

Darrian and Sio did an outstanding job in delivering and assembling my new bed frame and headboard. They were very professional and customer oriented.

Juliann C.

We had such a great experience here. The sales associate was very patient with me and my mother. She helped us check out fast, I thought it was going to take longer than it did!

Jusmeeh Basi

Beautiful and Elegant place to shop Furnitures, for personal, office and/or for business. Excellent and Professional Customer Service. Access to Coffee and Drink Service lower level with inside restaurant on second floor! A must visit too...

Valerie Jefferson

Kathy Kishinami was very helpful and professional. She is knowledgeable and enthusiastic. It was truly a pleasure working with her. We will definitely seek her expertise with furniture needs in the future.

Cheryl Chevalier

Super quick answer to the price I paid for an item I bought from INspiration-Honolulu in 2008!!!

Norma Jean Kamai

Most awesome products and excellent customer service

Timothy Park

We had a very disturbing encounter with the manager of Inspiration Interiors, Rick Lopes. He is straight out unprofessional and rude. We purchased a table that they had on order for over $7,000.00 from one of their sales associate. This table would take over three months to arrive, and we confirmed with the sales associate that we would receive a complete refund if we ever changed our mind about it. She assured us that we would receive a 100% refund since this was not a special order, and since it was ordered for the store anyway. We also purchased 8 chairs and a console, our order totaling over $20,000. After receiving the 8 chairs we realized that the table was going to be too small. So we contacted Inspiration on a Tuesday to cancel the table. On Saturday the sales associate called and said that we would receive a full refund but she needed her manager to take care of it because it was purchased on a promotion. The manager, Rick Lopes, called me back after a couple hours and told me that we would be charged a 10% fee for canceling the table. I told him that my sales associate guaranteed us that we would receive a full refund and he said there was no way she would have told us that, because there is a 10% cancellation fee for all orders no matter what. He said I had to be charged the fee because it prevented other customers from purchasing the table. How is that possible when the table would not arrive on the islands for a couple more months? I explained to him there was no way we were dropping over 7 grand on a table we’ve never seen without the guarantee that we would receive a 100 percent refund if we did not want or like it. He kept on arguing with me and telling me I was wrong, and that we had to pay the fee. Rick Lopes was rude and made me feel like a liar, a cheat and a fraud for trying to scam them out of money. After going back and forth he finally said that he would call the sales associate to verify if she actually guaranteed a full refund. He called me back after an hour and admitted that the sales associate did tell us this and apologized for his misunderstanding. Really? After arguing with me for how long about how wrong I was? Why do you argue and blame the customer for "lying" without getting all the facts first? You should be ashamed of yourself. We were regular customer at inspiration and never have had such a horrible experience here or at any other furniture store. Great job Rick Lopes, trying to save a $7,000 sale you just lost a customer for life. I need to add that my sales associate was great and I have no complaints about her. I just choose not to purchase from or support a company whose manager has no respect for their customers.

Samantha Dillon

Not worth the price. Inspiration has a lot of IKEA quality furniture for outrageous prices.