Reviews of Lancaster Interior Design (Interior Designer)

Marcie Heppermann

I would give zero stars, if I could. I contacted Lancaster back in May and had a consultation with Keffie for some window treatments and wall coverings. She asked for $1000 and promptly cashed the check. Nearly 3 months have gone by and I haven't heard a peep. When I reached out a month ago I was told "I was out of town with a virus", and was promised an email quote that same day and a box of samples. That was a month ago, and I still don't have anything, and she is not responding to my emails. I have worked with several designers in the past, and this is both unusual and unprofessional.

Eileen Normile

Bonnie Lancaster is delightful to work with. I highly recommend her and her firm for their talent and creativity. Definitely a 5 star experience!

Nancy D. Siebecker

Through projects large and small, from condo furnishing to new house design, Bonnie Lancaster has been our "go to" talented professional for over fifteen years. She listens, communicates and collaborates with clients as she quickly learns their likes and dislikes, and then together, clients and Bonnie plan and execute a practical, satisfying and creative new home environment. It is a privilege and joy to work with Lancaster Interior Design.

Larry Levinsky

Lancaster Interior Design was wonderful to work with and my house is beautiful because of Bonnie and Keffie. They managed my remodel and we even came in at budget and on time.

Thomas W.

Stunningly Incompetent Absolutely the worst experience I’ve ever had. As an interior designer, Keffie Lancaster was utterly unprofessional, completely incompetent, never once met a deadline, and didn’t display even a modicum of customer service. Contractors reported to me that she didn't appear to know the business and was unresponsive to their calls. Just stunningly incompetent. After three months I received zero value and lost precious time - and finally terminated her and asked her to refund me the money I paid her. She refused. Now I’m starting all over from scratch while she’s pocketed the fees she charged. Do NOT hire this dishonest woman for interior design work.